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Stephouse Pozuelo Europa

Property class: 2.5

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Photo gallery for Stephouse Pozuelo Europa

A modern indoor space with a white sofa, wicker chairs, and a yellow table. - Stephouse Pozuelo Europa (Pozuelo de Alarcon)
A modern dining area with wooden tables and chairs, a reception desk, and large windows offering a view of the outdoors. - Stephouse Pozuelo Europa (Pozuelo de Alarcon)
A modern building with a swimming pool, lounge chairs, and a lifebuoy. - Stephouse Pozuelo Europa (Pozuelo de Alarcon)
A bedroom with a bed, a wardrobe, a window with a view, and a bedside table with a vase. - Stephouse Pozuelo Europa (Pozuelo de Alarcon)
A bar area with stools and vending machines. - Stephouse Pozuelo Europa (Pozuelo de Alarcon)
Take advantage of a garden, laundry facilities, and a gym at Stephouse Pozuelo Europa. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Studio

A bedroom with a bed, a wardrobe, a window with a view, and a bedside table with a vase.

Basic Studio

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Studio

An outdoor seating area with two chairs and a small table, a kitchen visible through an open door, and a metal fence.

Basic Studio

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Apartment

A modern room with a bed, a sofa with colorful cushions, a small table with a vase, and a shelf with a plant.

Basic Apartment

  • 22 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Basic Apartment

A modern bedroom with a wooden desk, a comfortable chair, a bed with white bedding, and a view of the outside balcony.

Basic Apartment

  • 22 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Pozuelo de Alarcon is home to Stephouse Pozuelo Europa. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Pozuelo de Alarcon travel guide
Map
Calle Canada, 1, Pozuelo de Alarcon, 28224

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    15 min drive - 6.4 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    16 min drive - 6.9 miles
  • ESIC University
    2 min drive - 1.1 miles
  • Parque canino Cerro de los Perdigones - 2
    2 min drive - 1.1 miles
  • Parish Church of la Asuncion de Nuestra Senora
    5 min drive - 2.0 miles

Getting around

  • Berna Station
    12 min walk
  • Madrid Aravaca Station
    13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    29 min drive

Restaurants

  • El Cielo de Urrechu
    1 min walk
  • Muto
    7 min walk
  • El Vagón de la Cerveza
    12 min walk
  • Saona
    2 min walk
  • Bambú Bar
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (45 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Oven
  • Stovetop

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Visa

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

Frequently asked questions

Does Stephouse Pozuelo Europa have a pool?

Yes, this property has a seasonal outdoor pool.

Is Stephouse Pozuelo Europa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Stephouse Pozuelo Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Stephouse Pozuelo Europa?

Check-out is at noon. Late check-out is available for a fee.

Where is Stephouse Pozuelo Europa located?

Situated in Pozuelo de Alarcon, this hotel is 1.8 mi (2.9 km) from Hospital Sanitas La Zarzuela and 3.1 mi (5 km) from Madrid Zoo Aquarium. Gran Via and Plaza Mayor are also within 6 mi (10 km). Berna Station is 12 minutes by foot and Aravaca Metro Station is 14 minutes.

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Reviews

Stephouse Pozuelo Europa Reviews

8.6

Excellent

8.4

Cleanliness

8.0

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 4 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities
Very helpful staff
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
I liked the location, the room itself is nice and tidy, but the AC would go off at times at night, since it works on sensors it goes off when it doesn’t detect you, it was not until 2 days prior to our departure that we got told about a switch to prevent that from happening. The rooms need more care and cleaning, our first room the floor wasn’t clean, the second the AC on one room wasn’t working and there was no TV, and the third one had a broken window curtain so I had to use a sheet to cover the window. We did a total of 5 call ins for maintenance in a span of 4 days. Most were resolved but not all. The most frustrating situation was the AC, in a heat wave over 42°C it’s not nice to have a system that works just sometimes. In my opinion, this is not worth the money that it costed to stay. Some of the staff is really great, others need improvement.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a hotel, it’s basically a hostal just happens to have a private restroom but everything is controled by a sensor, so whenever the sensor fails, you’re screwed. Ac shuts off when you leave the room, also if you aren’t moving, so the heat will consume you. It’s decent for a quick visit in town, but really small, and too expensive for what it is. You’ll b better with a hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All of the above
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable, moderno y una atención buenísima.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Het personeel was gastvriendelijk en klaar om te helpen. Wel was de kamer niet zo netjes, voetsporen op de muren, vuile stoelen en heel veel stof in en op de meubels.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo Só não tinha pequeno almoço
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen alojamiento, con buen servicio y buena ubicación.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
No la probé porque llovió
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 1 night in Feb 2026