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Aparthotel

Smartr Madrid Gran Vía 47

Property class: 3.5

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Photo gallery for Smartr Madrid Gran Vía 47

A table with breakfast items and two blue chairs in front of a window overlooking a cityscape. - Smartr Madrid Gran Vía 47 (Madrid)
A hotel room with a bed, a desk, chairs, a TV, and a window with curtains. - Smartr Madrid Gran Vía 47 (Madrid)
A multi-story hotel with balconies, a central courtyard, and various shops on the ground floor. - Smartr Madrid Gran Vía 47 (Madrid)
A compact hotel room with a bed, a small kitchenette, a dining table with chairs, and a TV mounted on the wall. - Smartr Madrid Gran Vía 47 (Madrid)
A compact kitchen with a built-in microwave, a sink, and a dishwasher. - Smartr Madrid Gran Vía 47 (Madrid)
Close to Puerta del Sol and Gran Via, Smartr Madrid Gran Vía 47 has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Studio

A bedroom with a bed, a desk, and a wall mural of birds.

Single Studio

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio (2 People)

A neatly made bed with white and green bedding, a teal throw blanket, and a wooden bedside table with a lamp.

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Terrace (2 People)

A modern room with a bed, a desk, and a dining area.

Studio, Terrace (2 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (4 People)

A bedroom with a mural of two blue birds on the wall, a bed with red and multicolored pillows, and a blue blanket.

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (3 People)

A cityscape with a variety of buildings, including a prominent white building with a tower and a red and white building with a large sign.

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms (B - 4 People)

A bedroom with a bed, green and yellow pillows, a nightstand, a bench, and a window with curtains.

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio with Gran Via Views (2 people)

A neatly made bed with white linens and a blue accent, a green accent wall, and a window with curtains.

Studio with Gran Via Views (2 people)

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Madrid Centro neighborhood, Smartr Madrid Gran Vía 47 is connected to a rail/subway station. Plaza de Cibeles and Royal Palace of Madrid are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
View more Aparthotels in Madrid
Map
Calle Gran Vía 47, Madrid, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    1 min walk - 0.0 miles
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    2 min walk - 0.1 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    6 min walk - 0.4 miles
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    8 min walk - 0.5 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    8 min walk - 0.5 miles

Getting around

  • Santo Domingo Station
    1 min walk
  • Madrid Principe Pio Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    22 min drive

Restaurants

  • Honest Greens Gran Vía 52
    1 min walk
  • Re:fuel
    3 min walk
  • Starbucks
    1 min walk
  • KFC
    1 min walk
  • Generator Rooftop
    1 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 39 per day)
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children

Bedrooms

  • Bed sheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 55 lbs per pet
  • Fee: EUR 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 67 units
  • 9 floors
  • Individually decorated
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 55 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 15 for children
  • Nearby parking fee: EUR 39 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639,VT11712

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Smartr Madrid Gran Vía 47 pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Smartr Madrid Gran Vía 47?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Smartr Madrid Gran Vía 47?

Check-out is at 11:00 AM.

Where is Smartr Madrid Gran Vía 47 located?

Located in Madrid Centro, this aparthotel is steps from Lope de Vega Theatre and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smartr Madrid Gran Vía 47 Reviews

7.0

Good

7.4

Cleanliness

6.8

Amenities

7.0

Property conditions & facilities
Rating 10 - Excellent. 236 out of 740 reviews
Rating 8 - Good. 185 out of 740 reviews
Rating 6 - Okay. 122 out of 740 reviews
Rating 4 - Poor. 96 out of 740 reviews
Rating 2 - Terrible. 101 out of 740 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Breakfast was excellent staff was nice and helpful Room was clean just need a longer shower curtains so water doesn’t get out as much
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Check-in, communication
Disliked: Listing accuracy
Great location
Stayed 8 nights in Sep 2026
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
Very friendly staff.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Perfect location, room with view to la Gran Via. Confortable, clean.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Disliked: Cleanliness
Cheap and affordable specially if compared with others nearby. Old and in need of immediate upgrades, small and basic, however extremely well located. Clean, practical, safe and functional, that’s what you need when on vacation.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Check-in, communication
The room was clean and the location was great.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location & staff was amazing
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent location, staff were very helpful and friendly. Overall a pleasant experience. The room a bit too small but it has a huge terrace overlooking the city.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
very clean and beautiful view to city, great for first time visitor’s to Madrid
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Great location & value of money.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Room was clean and service is attentive.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Room was very clean, bathroom fully functioning and new, comfortable bed and pillows, spacious room. Kitchen part also in good condition and functional. Some parts look tired and need replacing, for which the images of the rooms are not totally faithful - however, it will not affect your stay. It was quiet at night and it is very centrally and well located in terms of walking distances to main sites and access to public transport.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
Disliked: Amenities
Staff members were extremely helpful and supportive. The location is excellent, you can find a variety of stores and local restaurants. The room was ok but the shower was very very tiny. Great time in Madrid.
Stayed 6 nights in Dec 2025
Verified review

4/10 Poor

Liked: Check-in, communication
Disliked: Cleanliness, listing accuracy
One of the worst hotels I have stayed at. The only positives are its convenient location and the friendliness of the staff. Unfortunately, almost everything else was disappointing. The room was extremely small, and the shower was equally cramped. There was no room service available, and the room did not match the photos advertised online. Overall, the experience fell far below expectations.
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff members were ok. The room was clean and very organized. We can’t complain.
Stayed 4 nights in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication, listing accuracy
Location is very good; amenities were appropriate for apartment type accommodation (hot plate; dishes ...). Very modest quality of furnishings overall. Hallway floor boards have gaps; very worn down. TV has 32 channels listed, 4 actually get a signal; all are totally pixelated. Repair person was called and never showed up. Great for travelers with low expectations.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness
Great location, very centric, all the shoppings and restaurants, tourist sites near by. The downside is that the walls are not soundproof so you can hear all the conversations in the hallway, room next door and all the staff cleaning. Noisy! The room itself was convenient because it included some appliances in the kitchen, bathroom too small for the price. But clean!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Smartr Madrid Gran Vía 47 is a solid retreat for active dynamic tourists and visitors seeking a central, short stay in Madrid. Its location is good, offering direct access to major sights and transit. Pros: • The central location is truly excellent for exploring the city. • The breakfast provided was high-quality and very satisfying with a nice view of the city. • Reception staff were friendly, helpful, and comfortably multilingual. Cons: • My specific room was very small and felt quite cramped. • Outside street noise occasionally filtered into the living space. • The bed could be better Overall, it is a convenient "home base" if you plan to spend most of your time out exploring the city.
Madrid
Madrid
Madrid
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, check-in, communication
Excelente staff
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
very nice location, easy to walk through a lot of Madrid attractions, a lot of food options around
Stayed 2 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
Frankly, the photos and description of the “hotel” are blatantly false. They bear no resemblance to the poor state of the property. It’s less than a 2 star hotel, on the same par as a youth hostel. If everything is booked and you are desperate to find a place to sleep other than the street, you could stay here.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean room
Stayed 4 nights in Oct 2026
Verified review

2/10 Terrible

Liked: Check-in
Disliked: Cleanliness, communication, listing accuracy
The worst experience of my entire travel experience.
Stayed 3 nights in Oct 2026
Verified review

6/10 Okay

Liked: Check-in, communication
Oh
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excelente
Stayed 4 nights in Aug 2026