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SmartRental Collection Gran Vía Capital

4.0 star property
Travelers find modern comfort with an outdoor pool and 24-hour service just steps from Madrid's historic Plaza Mayor and the vibrant energy of city life

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Photo gallery for SmartRental Collection Gran Vía Capital

Outdoor pool - SmartRental Collection Gran Vía Capital (Madrid)
Suite Collection, 2 Bedrooms, 2 Bathrooms (6 people) | Terrace/patio - SmartRental Collection Gran Vía Capital (Madrid)
Breakfast, dinner and brunch served - SmartRental Collection Gran Vía Capital (Madrid)
In-room safe, individually decorated, individually furnished - SmartRental Collection Gran Vía Capital (Madrid)
Reception - SmartRental Collection Gran Vía Capital (Madrid)
SmartRental Collection Gran Vía Capital offers urban sophistication in central Madrid. Enjoy drinks at the bar, buffet meals at the restaurant, and refresh in the outdoor pool. Free WiFi throughout, and multilingual staff provide 24/7 assistance near Puerta del Sol.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Collection

In-room safe, individually decorated, individually furnished

Suite Collection

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished

Superior Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(35 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms

9.6 out of 10
Exceptional
(13 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

In-room safe, individually decorated, individually furnished

Apartment, 2 Bedrooms, 2 Bathrooms

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite Smart

Terrace/patio

Suite Smart

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Collection 1 Bedroom (2 people)

In-room safe, individually decorated, individually furnished

Suite Collection 1 Bedroom (2 people)

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Collection)

Terrace/patio

Suite, 2 Bedrooms (Collection)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, SmartRental Collection Gran Vía Capital is near a metro station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Puerta de Alcalá and Royal Palace of Madrid. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Guests love the hotel's central location. Visit our Madrid travel guide
Map
Calle Gran Vía 14, Madrid, 28013

What's nearby

  • Gran Via
    Gran Via
    2 min walk - 0.1 miles
  • Puerta del Sol
    Puerta del Sol
    6 min walk - 0.4 miles
  • 0_56888998
    Plaza de Santa Ana
    8 min walk - 0.5 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    10 min walk - 0.5 miles
  • Plaza Mayor
    Plaza Mayor
    13 min walk - 0.7 miles

Getting around

  • Sevilla Station
    3 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    17 min drive

Restaurants

  • Steakburger Bar (Gran Via)
    1 min walk
  • Honest Greens
    2 min walk
  • Hundred Burgers
    1 min walk
  • Tiki Taco
    1 min walk
  • Mercado de la Reina
    1 min walk

About this property

SmartRental Collection Gran Vía Capital

Upscale hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, SmartRental Collection Gran Vía Capital provides a restaurant, a bar, and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Multilingual staff, a 24-hour front desk, and concierge services
  • Smoke-free premises, luggage storage, and tour/ticket assistance
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 60 individually furnished rooms have thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • 45-inch flat-screen TVs with digital channels
  • Separate sitting areas, kitchens, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 39 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A restaurant

Restaurants on site

  • La Catorce Restaurante

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Griddle
  • Kitchen
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 70 per person (one-way)
  • Airport shuttle fee per child: EUR 70 (one-way)
  • Self parking fee: EUR 39 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM

Frequently asked questions

Does SmartRental Collection Gran Vía Capital have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is SmartRental Collection Gran Vía Capital pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 39 per day.

What time is check-in at SmartRental Collection Gran Vía Capital?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at SmartRental Collection Gran Vía Capital?

Check-out is at 11:00 AM.

Does SmartRental Collection Gran Vía Capital provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per person applies.

Where is SmartRental Collection Gran Vía Capital located?

Located in Madrid Centro, this hotel is steps from Casino Gran Via and Gran Via. Puerta del Sol and National Prado Museum are also within 15 minutes. Sevilla Station and Gran Via Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SmartRental Collection Gran Vía Capital Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 785 out of 1018 reviews
Rating 8 - Good. 171 out of 1018 reviews
Rating 6 - Okay. 35 out of 1018 reviews
Rating 4 - Poor. 17 out of 1018 reviews
Rating 2 - Terrible. 10 out of 1018 reviews

Reviews

Verified

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, great staff, great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lucrezia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place, in a perfect location, in a great amenities. Super attentive and fun staff, awesome breakfast buffet, highly recommend!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aminata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and solo traveling friendly. The staff there are great and its the best of both worlds since the rooms are apartment style but there is a full body of people downstairs for check in and service.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

IRENE TABIOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. We liked that the immediate area is not as busy compared to the other end of Gran Via. Good selection of restaurants w
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great location, very friendly and helpful staffs. Our room was clean, well maintained, beautifully designed and cozy. Our stay was very pleasant and we highly recommend this hotel.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Large well equipped suite in a great location beautifully furnished for less than the price of an average hotel room.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms! The location is amazing, right in the heart of the city.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mazin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, staff were great, clean rooms, nice reception area and lobby. The only thing was that the apartment was very small, good for 2 persons but not 4.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jagroop

Liked: Cleanliness, amenities, property conditions & facilities
Kind staff, spotless the whole place, perfect rooms. We loved our stay!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Kind staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We and our teenage daughter have enough and separated space. Excellent location yet quiet room we have. We enjoyed our stay completely. Super friendly staff. Breakfast is decent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, wash machine in the room, everything was very good. Their service was excellent! I happened to leave some of my closes in the room. They messaged and sent me the picture. That was really nice of them. Even though I was not able to return and pick it up but I do appreciate it that they noticed me and willing to keep for me. The location is excellent as well. Highly recommend!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities
Amazing and friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dining options just steps away. Our room was clean, comfortable, and well-maintained. Breakfast offered a wide variety of choices, and we especially enjoyed the made-to-order eggs prepared in different styles. We chose not to use the hotel parking after reading reviews about its narrow access, which might be challenging for a mid-size car. Instead, we used a nearby parking facility about an 8-minute walk away, which cost €35 for two days and worked out perfectly for us.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities
Yes it was very clean and very cordial
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel as not only serves a great customer service but it also offers easy access to the whole city. Room has been cleaned to a high standard and had all the necessary facilities for a great stay. I would definitely be booking this stay again! It did not disappoint at all.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel with friendly staff. GREAT location in the heart of Grand Via restaurants and shopping! Walkable to everything! The palace, Retiro Park, Salamanca and all the Christmas markets around the city! We had a great stay! Thank you Smartcollection!!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at SmartRental Gran Via Capital was absolutely wonderful, especially traveling as a mom with three teenage daughters in a foreign country for the first time. The layout and vibe were perfect for us. The highlight was definitely the friendly staff. We were welcomed by Lisa at the front desk, and she was truly terrific! She immediately set us up for success by writing down options to get coffee and remained incredibly helpful throughout our entire trip. Every staff member we encountered was just as kind. The location is unbeatable. It is extremely walkable to all the major tourist sites and museums, and the Metro is right there if you need it. It’s also conveniently close to the airport, making arrival and departure a breeze. We loved the beautiful pool and terrace area. It’s a stunning spot to eat, though we did find it wasn't particularly well-staffed during our dinner on Thursday night. On the plus side, Catorce downstairs was very nice and a great convenient option for dining. Overall, a fantastic experience in the heart of Madrid. We would definitely stay here again!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jaqueline Aureola

Liked: Cleanliness, amenities, property conditions & facilities
Very cleanly. The staff were magnificent. This location was super central and has great restaurants around
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Anamaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel! The location is very convenient.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Wonderful staff, very nice room, beautiful views from the rooftop lounge space. I'd highly recommend a stay here if traveling to Madrid. Thank you much!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mary Louise Barbauld

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Clean and well equipped apartment. Really helpful and friendly team at the hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Roof top pool lounge wonderful
Stayed 2 nights in Sep 2025