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Sercotel Madrid Aeropuerto

4.0 star property
Travelers start with a hearty breakfast, explore nearby attractions, then unwind by the pool or recharge at the coffee shop for the next adventure.

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Photo gallery for Sercotel Madrid Aeropuerto

Front of property - Sercotel Madrid Aeropuerto (Madrid)
Lobby sitting area - Sercotel Madrid Aeropuerto (Madrid)
Front of property - Sercotel Madrid Aeropuerto (Madrid)
Lobby sitting area - Sercotel Madrid Aeropuerto (Madrid)
Bar (on property) - Sercotel Madrid Aeropuerto (Madrid)
Located near Plenilunio Shopping Mall, Sercotel Madrid Aeropuerto provides a free roundtrip airport shuttle and high-speed WiFi. Guests can relax at the outdoor pool or coffee shop while multilingual staff assist with tour bookings, dry cleaning, and laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Twin Room

Memory foam beds, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (Familiar)

Memory foam beds, minibar, in-room safe, desk

Room (Familiar)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Memory foam beds, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Memory foam beds, minibar, in-room safe, desk

Classic Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Barajas neighborhood, Sercotel Madrid Aeropuerto is connected to the convention center. Fuente de la Concha and Castillo de la Alameda are notable landmarks, and the area's natural beauty can be seen at Juan Carlos I Park and El Capricho Park. Looking to enjoy an event or a game while in town? See what's going on at Real Madrid City. Guests appreciate the hotel's convenience to public transportation: Alameda de Osuna Station is 8 minutes by foot. Visit our Madrid travel guide
Map
Calle del Galeon, 25, Madrid, Madrid, 28042

What's nearby

  • Bridge in the park “el “capricho” Madrid, Spain.
    El Capricho Park
    13 min walk - 0.7 miles
  • Panorama of Crossing the Calle de Alcala and Gran Via in Madrid
    Calle de Alcalá
    14 min walk - 0.8 miles
  • Castillo de la Alameda
    13 min walk - 0.7 miles
  • Juan Carlos I Park
    13 min walk - 0.7 miles
  • Plenilunio Shopping Mall
    15 min walk - 0.8 miles

Getting around

  • San Fernando Henares Station
    7 min drive
  • Alameda de Osuna Station
    8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    6 min drive

Restaurants

  • Bar La Caña
    14 min walk
  • Hilton Executive Lounge
    12 min walk
  • La 28
    4 min walk
  • Ferrum Bar
    12 min walk
  • Jet Self Service
    9 min drive

About this property

Sercotel Madrid Aeropuerto

Upscale hotel near Plenilunio Shopping Mall
Located close to Castillo de la Alameda and Fuente de la Concha, Sercotel Madrid Aeropuerto provides a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-in, outdoor furniture, and a 24-hour front desk
  • Multilingual staff, smoke-free premises, and a computer station
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 81 rooms include comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hydromassage showers and bidets
  • 49-inch TVs with cable channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to 1:00 AM at scheduled times
  • Onsite parking available only on request
  • Secured, covered self parking on site (EUR 25 per day)
  • Secured, covered extended parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Covered self parking fee: EUR 25 per day
  • Covered extended parking fee: EUR 25 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 9:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April
Parking height restrictions apply

Property is also known as

Madrid Petit Palace
Palace Petit Madrid
Petit Madrid
Petit Palace Aeropuerto
Petit Palace Aeropuerto Hotel
Petit Palace Aeropuerto Hotel Madrid
Petit Palace Aeropuerto Madrid
Petit Palace Madrid
Sercotel Madrid Aeropuerto Hotel
Petit Palace Madrid Aeropuerto Hotel
Sercotel Aeropuerto Hotel
Sercotel Aeropuerto
Sercotel Madrid Aeropuerto Hotel
Sercotel Madrid Aeropuerto Madrid
Sercotel Madrid Aeropuerto Hotel Madrid

Frequently asked questions

Does Sercotel Madrid Aeropuerto have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:30 AM–8:30 PM. The pool is closed seasonally each year from October 1 to May 31.

Is Sercotel Madrid Aeropuerto pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of EUR 100 per stay and a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 25 per day. Extended parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Sercotel Madrid Aeropuerto?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Sercotel Madrid Aeropuerto?

Check-out is at noon. Late check-out is available for EUR 70 (subject to availability).

Does Sercotel Madrid Aeropuerto provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–1:00 AM at scheduled times.

Where is Sercotel Madrid Aeropuerto located?

Located in Barajas, this hotel is within a 15-minute walk of El Capricho Park and Castillo de la Alameda. Juan Carlos I Park and Fuente de la Concha are also within 2 mi (3 km). Alameda de Osuna Station is 8 minutes by foot and El Capricho Station is 15 minutes.

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Reviews

Sercotel Madrid Aeropuerto Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1219 reviews
Rating 8 - Good. 318 out of 1219 reviews
Rating 6 - Okay. 115 out of 1219 reviews
Rating 4 - Poor. 35 out of 1219 reviews
Rating 2 - Terrible. 29 out of 1219 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Clean room; great staff
Stayed 1 night in Feb 2026
Verified

8/10 Good

Omowunmi

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to the airport.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Catherine Khate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love the place and it’s very nice. I Love the staffs
Stayed 1 night in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service
The airport shuttle is very helpful. The staff is friendly and professional. The rooms need updating but are very clean with comfortable beds. The restaurant and bar are convenient but pricey.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6:30 am shuttle was on time and efficient. Early bird breakfast for 6 euros consisted of just OJ, coffee and pastries
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ALLAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apparently as a couple checked in with their daschund, so pet friedly. Great location. Great shuttle service to the airport. Very friendly neighbourhood. You can walk to tapas bars, restaurants and corner shops.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle bus excellent. My room was clean and comfortable. I had dinner which was very tasty and good value. Reception and Bar/Restaurant staff very helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast fine.sustained me all day to dinner. Shuttle worked well.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pascale

Liked: Cleanliness
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for 1 night, close to airport
Stayed 1 night in Dec 2025
Verified

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the tv wouldn’t work but everything else was great the breakfast was great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and comfortable and quiet. Staff, especially the restaurant and shuttle drivers, were exceptionallt nice and efficient.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hugo H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, the check-in representative was super helpful and pleasant. We really enjoyed staying at this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities
Clean room, bunk beds great for kids,
Stayed 1 night in Jan 2026
Verified

8/10 Good

MKayla

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Supplied more than the regular amenities. Staff was nice and accommodating.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The breakfast was good. The early breakfast was very basic. It would have been nice to have some orange juice & fruit. I don’t think the pastry was fresh I wasn’t able to contact the staff for the shuttle when I arrived because I don’t have phone service. It would have been much better if I could have booked the shuttle online.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ISMAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yummy food and very convenient close to the airport
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean, including our room. The beds were very comfortable. We enjoyed a very nice supper at the hotel. We also had the buffet breakfast there. It was well stocked and fresh. It was a very convenient stay as we flew in one day and flew out the next. All of the staff we dealt with were very pleasant and courteous. We only speak English, and all of the staff did as well. We are very appreciative of that!! We would stay there again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Joel

Liked: Cleanliness, property conditions & facilities
Clean room, friendly and helpful front desk staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities
Excellent stay at the beginning and end of our month trip to Spain. Shuttle was very convenient, staff friendly and hotel restaurant hours.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laureen

Liked: Cleanliness, property conditions & facilities
The staff was very courteous and check in was quick. The room was spotless and the bed very comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Great Hotel, 10 min walk from the metro, and excellent Airport transportation
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Very clean room. Extremely friendly staff and bilingual. I really enjoyed the breakfast, it was spot on 10 out of 10.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staying near the arport

Good staying near the arport, comfort room and good breakfast. Well located neer the metro station.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Javier

Liked: Cleanliness, staff & service
Room was in good condition
Stayed 1 night in Dec 2025