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Sercotel Gran Hotel Conde Duque

Property class: 4

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Photo gallery for Sercotel Gran Hotel Conde Duque

The exterior of the Gran Hotel Conde Duque with a prominent marquee sign, arched windows, and a revolving door entrance. - Sercotel Gran Hotel Conde Duque (Madrid)
A hotel room with a bed, a nightstand, a lamp, a balcony with a view of buildings and trees. - Sercotel Gran Hotel Conde Duque (Madrid)
A grand lobby with marble flooring, a staircase, a large ornate mirror, and two large vases. - Sercotel Gran Hotel Conde Duque (Madrid)
A bar area with wooden bar stools, a checkered floor, and a bar counter with glassware. - Sercotel Gran Hotel Conde Duque (Madrid)
A formal dining area with multiple tables, chairs, and a display of fine china. - Sercotel Gran Hotel Conde Duque (Madrid)
Located close to Gran Via and Puerta del Sol, Sercotel Gran Hotel Conde Duque provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site local cuisine restaurant, salon de te, offers brunch, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Twin Room (Exterior)

A hotel room with two beds, a desk, a chair, a mirror, and a wall with framed pictures.

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Classic Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a glass table with breakfast, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Individual)

A hotel room with a bed, desk, chair, framed pictures, curtains, a statue, and a TV.

Basic Room (Individual)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a window with curtains.

Classic Triple Room, 3 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a door with a keycard reader.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room (Exterior)

A hotel room with a bed, a nightstand, a mirror, a desk, and a chair.

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Chamberí, a neighborhood in Madrid, Sercotel Gran Hotel Conde Duque is near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015

What's nearby

  • A large, multi-story building with a central fountain and surrounding greenery.
    Plaza de España
    10 min walk - 0.5 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    13 min walk - 0.7 miles
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    19 min walk - 1.1 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    3 min drive - 1.2 miles
  • Comillas Pontifical University
    6 min walk - 0.4 miles

Getting around

  • San Bernardo Station
    3 min walk
  • Madrid Recoletos Station
    4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    29 min drive

Restaurants

  • Bar Restaurante Iberia
    4 min walk
  • McDonald’s
    4 min walk
  • La Flor
    3 min walk
  • La Terraza by la Zamorana
    4 min walk
  • Taqueria Puerco
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 25 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (97 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sercotel Gran Hotel Conde Duque pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 25 per night.

What time is check-in at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sercotel Gran Hotel Conde Duque?

Check-out is at noon.

Where is Sercotel Gran Hotel Conde Duque located?

Located in Chamberí, this hotel is within a 15-minute walk of Comillas Pontifical University, Gran Via, and Plaza de España. Puerta del Sol and Paseo de la Castellana are also within 1 mi (2 km). San Bernardo Station is only a 3-minute walk and Quevedo Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sercotel Gran Hotel Conde Duque Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 531 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel staff very friendly and helpful, rooms and hotel very clean we will definitely be back
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Disliked: Staff & service
Decent room and clean.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very attentive staff. Highly recommended.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a residential area with lots of nice lovely squares to dine out in. The main tourist areas are either a short metro ride or about a 30 minute walk away.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walkable area to main popular spots. Friendly staff, was able to check in an hour early. Would stay here again 10/10
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, the hotel was clean though a bit dated and showing it. Front staff were helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very comfortable room. I was able to do an early check in for 20€
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly helpful staff. Rooms were a good size and had everything I needed.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me a good location as I visited Madrid a lot of time. Perfect to skip the most touristic areas but still be in a good location. Room was better than expected, pictures looked a bit old but the room was clean and tidy.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, incredibly helpful staff and a great gym!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Courteous staff, clean rooms, good view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with comfortable accommodations and a great bathroom.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Wonderful breakfast. Great location, with metro nearby.
Stayed 6 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast. Nice fitnessroom.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms were nice size compared to many European hotels we’ve stayed in before. The location was excellent. It was close to shopping, restaurants, and the metro.
Stayed 5 nights in Jul 2025