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Sercotel Gran Hotel Conde Duque

4.0 star property
Art Deco hotel with a fitness center and a 24-hour front desk

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Photo gallery for Sercotel Gran Hotel Conde Duque

Property entrance
Stunning grand entrance with a marble staircase, ornate vases, and a grand chandelier.
Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar
Relax with a drink at the hotel's bar, featuring a variety of seating options and a well-stocked counter.
Welcome to Sercotel hotels, where a classic reception area sets the tone for a memorable stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Room (Exterior View)

Classic Room (Exterior View) | Premium bedding, down comforters, memory foam beds, minibar

Classic Room (Exterior View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down comforters, memory foam beds, minibar

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | Premium bedding, down comforters, memory foam beds, minibar

Basic Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room

8.6 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (Exterior View)

Premium bedding, down comforters, memory foam beds, minibar

Classic Twin Room (Exterior View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Premium bedding, down comforters, memory foam beds, minibar

Classic Triple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015

What's nearby

  • Gran Via - 13 min walk - 0.7 miles
  • Puerta del Sol - 3 min drive - 1.2 miles
  • Royal Palace of Madrid - 3 min drive - 1.2 miles
  • Plaza Mayor - 3 min drive - 1.4 miles
  • Bernabéu Stadium - 5 min drive - 2.2 miles

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive

Restaurants

  • ‪Puntarena - ‬4 min walk
  • ‪Gelateria la Romana - ‬4 min walk
  • ‪Saona chamberí - ‬3 min walk
  • ‪Panaria - ‬2 min walk
  • ‪Zarracín - ‬4 min walk

About this property

Sercotel Gran Hotel Conde Duque

Upscale hotel near Gran Via
Near Royal Palace of Madrid and Puerta del Sol, Sercotel Gran Hotel Conde Duque provides shopping on site, a coffee shop/cafe, and a library. The on-site local cuisine restaurant, salon de te, offers brunch, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A 24-hour front desk, an elevator, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 141 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with bidets and tubs or showers
  • 32-inch LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 22 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (97 square feet of space)
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1953
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 21 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 22 per night
  • Nearby parking fee: EUR 22 per night
  • Pet fee: EUR 21 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

Is Sercotel Gran Hotel Conde Duque pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 21 per pet, per day. Service animals are exempt from fees.

How much is parking at Sercotel Gran Hotel Conde Duque?

Self parking is available for EUR 22 per night.

What time is check-in at Sercotel Gran Hotel Conde Duque?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sercotel Gran Hotel Conde Duque?

Check-out is at noon.

Where is Sercotel Gran Hotel Conde Duque located?

Located in Chamberí, this hotel is within a 15-minute walk of Plaza de España - Princesa and Gran Via. Royal Palace of Madrid and Puerta del Sol are also within 1 mi (2 km). San Bernardo Station is only a 3-minute walk and Quevedo Station is 6 minutes.

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Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 911 reviews
Rating 8 - Good. 345 out of 911 reviews
Rating 6 - Okay. 89 out of 911 reviews
Rating 4 - Poor. 22 out of 911 reviews
Rating 2 - Terrible. 15 out of 911 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alberto

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay!!
Stayed 3 nights in May 2025

10/10 Excellent

Cherisse

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dalia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic, right across from the plaza and close to the metro station. The room is quite spacious, and the breakfast offers a wide variety of options.
Stayed 2 nights in Apr 2025

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great location, there is a metro and a bus stop at 5min walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been coming back to this hotel for years. Rooms are very comfortable, clean and quiet. The service is fantastic and the location excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great! Quiet street not far from everything you need to see!
Stayed 2 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with comfortable accommodations and a great bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

sharazade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for price

Stay was comfortable, had everything we needed for 1 night. Location is good and away from the noise.
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break in wonderful Madrid

This is a lovely hotel.Friendly staff,most helpful. The hotel is situated in a very pleasant area ,not far from the centre which is easily accessible via metro and there is a taxi rank .
Stayed 4 nights in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024

6/10 Okay

Massimo

Disliked: Cleanliness
Nice location, bad cleaning conditions
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregory B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and had great amenities at a reasonable price
Stayed 1 night in Jul 2024

10/10 Excellent

Rayneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a treat to stay in this hotel. The service is superb from the staff to the food and amenities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario Vicente Arregui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option if you’re into Wollywood trip
Stayed 1 night in Sep 2024

8/10 Good

Quisqueya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

This hotel is beautiful and very well located, near shops, restaurants, etc. The only reason I don’t give it a five star is because you hear the sound of people walking on the ceiling Also, we came from USA with luggage and they don’t help.
Stayed 7 nights in Dec 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel close to metro stations and shopping. Nice breakfast buffet and cafe /bar.
Stayed 2 nights in Jun 2024

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean hotel. Wonderful stay.
Stayed 2 nights in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, beds comfy, location was good but bit hesitate to go out at night with the kids so ate in hotel or got taxi, no issues in the day. Breakfast was ok, kids loved the donuts for breakie. Only issue with the hotel is the lack of soundproofing, I could hear the rooms above and around me having showers etc and we were just unlucky that some of these were in the middle of the night. My kids are sound sleepers so never affected us too much. Big shout out to the barman he went out his way to make my kids and me feel welcome. I would stay here again, thanks
Stayed 3 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Good location, good gym, nice breakfast buffet. Staff was just okay (didn’t seem very friendly)
Stayed 1 night in Oct 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, walkable distance to the city centre, friendly and helpful staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was in order.
Stayed 1 night in Nov 2024

10/10 Excellent

Belma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Loved this hotel! Great location!
Stayed 4 nights in Oct 2023