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PCM Forum Alcalá

Property class: 4

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Photo gallery for PCM Forum Alcalá

A rooftop pool with a clear view of the cityscape, a glass balustrade, and potted lavender plants. - PCM Forum Alcalá (Alcala de Henares)
A rooftop terrace with white lounge chairs, a small table, and a potted plant. - PCM Forum Alcalá (Alcala de Henares)
A restaurant with a central island displaying wine bottles, surrounded by tables with chairs. - PCM Forum Alcalá (Alcala de Henares)
A spacious living area with a large sectional sofa, a wooden coffee table, and pendant lighting. - PCM Forum Alcalá (Alcala de Henares)
A modern living room with a sectional sofa, two side tables, and a central coffee table. - PCM Forum Alcalá (Alcala de Henares)
Located close to Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum, PCM Forum Alcalá provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Laventae, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 Double Or 2 Twin Beds

A modern hotel room with a large bed, bedside tables, a desk, and a television.

Superior Room, 1 Double Or 2 Twin Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room (3 Adults)

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Double or Twin Room (2 Adults + 1 Child)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double Or Twin Room (Parking Included)

A hotel room with a bed, bedside tables, a TV, and a door.

Standard Double Or Twin Room (Parking Included)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Standard Double Or Twin Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

A modern hotel room with a large bed, a desk, and a walk-in closet.

Superior Double or Twin Room (2 Adults + 1 Child)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room (3 Adults)

A modern hotel room with a large bed, a desk, and a walk-in closet.

Superior Double or Twin Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room (Parking included)

A hotel room with a large bed, bedside tables, a TV, and a mirror.

Standard Double or Twin Room (Parking included)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with two beds, a TV, a desk, and a mirror.

Standard Double or Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 Double or 2 Twin Beds

A modern hotel room with a large bed, a desk, and a walk-in closet.

Superior Room, 1 Double or 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Alcala de Henares, PCM Forum Alcalá is in the city center. Cervantes Birthplace Museum and Corral of Comedies Theater are cultural highlights, and some of the area's notable landmarks include Convent of Las Clarisas de San Diego and Foro de Complutum. Magisterial Cathedral of Saints Justo and Pastor and University of Alcala are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like mountain biking. Visit our Alcala de Henares travel guide
Map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802

What's nearby

  • A historic square with a central gazebo, surrounded by traditional buildings and a tree-lined street.
    Plaza Cervantes
    16 min walk - 0.9 miles
  • A courtyard with yellow walls and arches, surrounded by a white building with columns and statues.
    University of Alcala
    17 min walk - 0.9 miles
  • Magisterial Cathedral of Saints Justo and Pastor
    11 min walk - 0.6 miles
  • Cervantes Birthplace Museum
    13 min walk - 0.7 miles
  • Convent of Las Clarisas de San Diego
    19 min walk - 1.0 mile

Getting around

  • Alcalá de Henares Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    19 min drive

Restaurants

  • Fino Restaurante
    14 min walk
  • Macando Café
    14 min walk
  • Bar Nino
    11 min walk
  • Restaurante El Casino
    17 min walk
  • Reposteria Paraninfo
    13 min walk

Similar properties

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
9.0 out of 10, Wonderful, 192 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 18.70 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 17.05 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laventae

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,472 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 37.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.05 for adults and EUR 6 for children
  • Covered self parking fee: EUR 18.70 per night
  • Rollaway bed fee: EUR 37.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is PCM Forum Alcalá pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 18.70 per night.

What time is check-in at PCM Forum Alcalá?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at PCM Forum Alcalá?

Check-out is at noon.

Where is PCM Forum Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 15-minute walk of Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum. Plaza Cervantes and Corral of Comedies Theater are also within 1 mi (2 km). Alcalá de Henares Station is 17 minutes by foot and Alcala de Henares La Garena Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PCM Forum Alcalá Reviews

8.4

Very Good

8.8

Cleanliness

7.6

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 266 out of 612 reviews
Rating 8 - Good. 226 out of 612 reviews
Rating 6 - Okay. 72 out of 612 reviews
Rating 4 - Poor. 29 out of 612 reviews
Rating 2 - Terrible. 19 out of 612 reviews

Reviews

Verified review

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay! Convenient location and very welcoming staff - gracias!
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Paulus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

LINETTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD STAFF
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Great location, decent-sized room
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, parking and friendly staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Staff was great, friendly and attentive.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was perfect! I had the room with a balcony and a bathtub and I loved it. However it is at least 30-45 minutes outside the city of Madrid where all the main attractions are so keep that in mind!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in a perfect place to explore Alcala. Great hotel and good experience
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and safe location within walking distance for everything even train station. Suitable for long stays with many suitcases.
Stayed 4 nights in May 2025
Verified review

8/10 Good

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable walk to town. Supermarket really close. Breakfast was great!
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the room
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a historic area

Modern rooms, clean bathroom. Breakfast was very good. Very helpful and friendly staff when it comes to taxi ordering, check out and welcoming pet animals on the room (alligator).
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Clean and friendly staff members. Walking distance to the historical center and restaurants and stores.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

mert

Liked: Cleanliness, staff & service, property conditions & facilities
The location is little far away from center but the staff is amazing. They were able to assist me with my early check out without any issues and they were very helpful
Verified review

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Shehdeh

Liked: Cleanliness, staff & service
Staff and rooms are very wide
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Paul Ike

Liked: Cleanliness, staff & service, amenities
Hotel is clean. Breakfast is super, but the WiFi signal is very weak. In the room, you hardly could play a WhatsApp video.
Stayed 7 nights in Oct 2023
Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Molly

Liked: Cleanliness, staff & service, room comfort

Just Fine.

There was no mini fridge in the room. No conditioner, just shampoo-body wash all in one. The wall paper was coming away from the wall. You can tell the hotel gets a lot of wear and tear. Very quiet. Comfy bed. Expensive for what's offered. Fine not amazing.
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

Wisam

Disliked: Cleanliness, amenities, property conditions & facilities
We had alot of ants in our room. It was very loud and noises morning and night specially from cleaning it felt like they breaking things in our room. Also they lied about their destination timing on expedia. Also not even free drinkable water service never had that in any of my stays anywhere. Water should be common thing for free at least provided by a hotel. Alot of other things so i just dont recommend it and im not coming back here for sure!
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Chui Mei Alex

Liked: Cleanliness, staff & service, room comfort

Madrid trip

Location is far. The reception for checking in was not in welcome mood. We booked 3 persons room. It's not bad, clean and nice view. But the towel handle is broken. NO kettle is provided😟 and the fridge is broken down. Another reception came (luckily the checked-in one is off duty) to checking. David upgraded us to the suite room after our negotiation. It was much better although there is one socket is out of order, there are plenty sockets to use. But we couldn't go to swimming due to the problems delay, the pool is closed. David is nice and very helpful. Beware there is no kettle provided on normal room. The lobby is nice. There is a big supermarket nearby but closed on Sunday.
3 persons bedroom
Toilet
Suite room, sofa bed
Suite room bath room
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff were amazing and breakfast was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, lovely room. Perfect!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024