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Rafaelhoteles Atocha

4.0 star property
Hotel with a restaurant, near Museo Nacional Centro de Arte Reina Sofía

Choose dates to view prices

Photo gallery for Rafaelhoteles Atocha

Porch
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Junior Suite | Living area | 32-inch flat-screen TV with digital channels, TV
Daily buffet breakfast (EUR 17 per person)
Front of property
Located near Museo Nacional Centro de Arte Reina Sofía, Rafaelhoteles Atocha provides a convenient base for art lovers. Guests can enjoy breakfast, lunch or dinner at the restaurant, and take advantage of dry cleaning/laundry services between visits to El Retiro Park.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.4 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
Deep soaking bathtub
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout drapes

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 37 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 adult + 1 child)

Minibar, in-room safe, desk, blackout drapes

Standard Double Room (2 adult + 1 child)

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room (extra bed)

Minibar, in-room safe, desk, blackout drapes

Double Room (extra bed)

8.6 out of 10
Excellent
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
Calle Méndez Alvaro , 30, Madrid, Madrid, 28045

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 11 min walk - 0.6 miles
  • El Retiro Park - 16 min walk - 0.9 miles
  • Prado Museum - 20 min walk - 1.1 miles
  • Gran Via - 3 min drive - 1.4 miles
  • Puerta del Sol - 4 min drive - 1.6 miles

Getting around

  • Madrid Delicias Station - 8 min walk
  • Palos de la Frontera Station - 8 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Martin Tostador - ‬5 min walk
  • ‪Restaurante Trujillo - ‬3 min walk
  • ‪Bodegas Rosell - ‬6 min walk
  • ‪Spoiler Bar - ‬6 min walk
  • ‪Al Son de Cuba - ‬6 min walk

About this property

Rafaelhoteles Atocha

Upscale hotel near Museo Nacional Centro de Arte Reina Sofía
Located close to Espacio Ibercaja Delicias and El Retiro Park, Rafaelhoteles Atocha provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • An electric car charging station, concierge services, and a 24-hour front desk
  • 12 meeting rooms, free newspapers, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 245 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with designer toiletries and deep soaking tubs
  • 32-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 23 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 5.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Conference center (11,485 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 42.9 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 5.5 for children
  • Covered self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 42.9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles
Rafaelhoteles Atocha
Rafaelhoteles Hotel
Rafaelhoteles Hotel Atocha
Atocha Hotel Rafael
Hotel Rafael Atocha
Rafaelhoteles Atocha Hotel Madrid
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Hotel
Rafaelhoteles Atocha Madrid
Rafaelhoteles Atocha Hotel Madrid

Frequently asked questions

Is Rafaelhoteles Atocha pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Rafaelhoteles Atocha?

Self parking is available for EUR 23 per night.

What time is check-in at Rafaelhoteles Atocha?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Rafaelhoteles Atocha?

Check-out is at noon.

Where is Rafaelhoteles Atocha located?

Located in Arganzuela, this hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Espacio Ibercaja Delicias. El Retiro Park and Prado Museum are also within 1 mi (2 km). Palos de la Frontera Station is 8 minutes by foot and Delicias Station is 10 minutes.

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Rafaelhoteles Atocha Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 427 out of 1003 reviews
Rating 8 - Good. 399 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diego Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained, the staff is very friendly and also has a great breakfast. The hotel is located in a very centric location and close to metro and trains stations. The surroundings feel quite safe.
Stayed 3 nights in Jul 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but the bed was comfy. There was no sound-proofing so it could be very loud in the mornings. Bathroom was nice. Breakfast was okay but I expected better. Staff were very nice, friendly and helpful. Location was good.
Stayed 3 nights in Oct 2025

8/10 Good

Juan F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the train station
Stayed 2 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right next to Atocha train station. Remember, Madrid is a bustling hub and an ancient city… the hotel is showing its age and the fit and finish of room amenities and floor tiles on main stairs is evident. Elevators are small. 4 people and luggage tops. Staff are friendly and kind. If you like to walk, you can get to Plaza Mayor and Park de les Restito easily AND find gems along the way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jannine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff, great location.
Stayed 1 night in Jun 2024

10/10 Excellent

Dilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 3 nights in Feb 2024

8/10 Good

Zinal

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. They let me do an early check in. Hotel is clean and bed is comfy. Breakfast was excellent. Perhaps only downside was that there was no coffee and tea station in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very well set. My kids loved this place. The employees where very helpful also. I would stay here again if i visit Madrid. Amazing city 😇
Stayed 1 night in Dec 2024

10/10 Excellent

Natjelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Walking distance from Atocha train station.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated, clean and spacious room within walking distance of Atocha train station, Prado Museum and Buen Retiro park. Restaurant food and service was excellent and economical.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Sightseeing

Very nice hotel near the Atocha transportation hub (trains, buses and Metro) in the heart of Madrid. Great location for sightseeing – Prado and other museums are within walking distance. Lots of shops and restaurants within ½ mile walk. Clean, comfortable room with king bed, desk and chair, in-room safe, and large bathroom with tub/shower. Rate included a wonderful breakfast buffet with huge selection of hot and cold items. I also had a nice light dinner in the restaurant. Staff was very helpful – I was able to store my large suitcase there while I went to Malta for a few days. When I returned from Malta, I was given a free upgrade to a corner mini-suite. Very pleased with my stay and would highly recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes, you should stay here!

Clean, convenient and comfortable. Location is fantastic. Hotel staff were very kind. The complimentary breakfast had a variety of options including eggs, thank you for that!
Stayed 1 night in May 2024

4/10 Poor

Julian

Disliked: Amenities, property conditions & facilities
Felt pictures of the room were misleading. Did not receive VIP perk. Would not recommend.
Stayed 1 night in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, not fancy but well put together, clean, and convenient. Helpful staff. Our room had a nice partially separated area and bed for our child.
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience.
Stayed 1 night in Mar 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, convenience plus!

The hotel was located minutes from the Main train station in Madrid. We arrived at the station and went walking to the hotel in only 10 minutes. We arrived early before check in time and wait about 30 minutes until they assigned the room. Everything was very great and they even sent us a bottle of cava as a complementary...Excellent!
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Shower gel needs replacement

Decent room and hotel, but the shower gel smelled horrible. Like cigarette ashes.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a good position away from city

Great hotel with easy access to the Metro. We stayed here on our visit to the Madrid Tennis Open and found it perfectly placed to be able to walk to venue in around 45 minutes at a leisurely pace. My only criticism would be the lack of tea/coffee making facilities in the room. It’s only a small point but it would have been nice to have the option to make a drink in the room on our return or first thing in the morning before going down for breakfast. Great hotel and very friendly staff, the complimentary bottle of Cava was a lovely touch too …. Thank you!
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities, room comfort

Excellent Hotel

Spacious, v clean, comfortable room. Large comfortable bed, black out blinds - we slept well. Super breakfast and we also had a lovely dinner [excellent value]. The hotel is much further from the Plaza Mayor than when we stayed there 20 years ago [we're in our 70s now] LoL. There is no tea or coffee making facility in the room [as is normal in Spain] which is disappointing for a British traveller.
Stayed 4 nights in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK, but....

It's a good location and decent accommodation, but apart from sleeping facilities the hotel doesn't offer a lot. 2 euro for a coffee or tea from a machine in reception, and no milk/creamer or sugar available? That's hardly 4 stars! Breakfast was lovely and staff there were excellent. Reception staff were responsive.
Stayed 1 night in Dec 2023

4/10 Poor

Jessie

Liked: Cleanliness
Disliked: Amenities
A bed for the night, but not much else. This hotel is priced around the same price as 4 and 5 star hotels I had, but it had none of those benefits or atmosphere. We got stuck multiple times in the parking garage because the gate was broken, and the lack of a fridge was very inconvenient.
Stayed 1 night in May 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Bien y bicada le queda Atocha a 500 metros
Stayed 4 nights in Oct 2025

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