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Puerto Alto Apartments by Olala Homes

3.0 star property

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Photo gallery for Puerto Alto Apartments by Olala Homes

Apartment, 1 Bedroom, City View | Living area | 50-cm TV with cable channels - Puerto Alto Apartments by Olala Homes (Madrid)
Apartment, 1 Double Bed with Sofa bed, City View | Living area | 50-cm TV with cable channels - Puerto Alto Apartments by Olala Homes (Madrid)
Apartment, 1 Bedroom, City View | Terrace/patio - Puerto Alto Apartments by Olala Homes (Madrid)
Studio, City View | Living area | 50-cm TV with cable channels - Puerto Alto Apartments by Olala Homes (Madrid)
Apartment, 2 Bedrooms | Living area | 50-cm TV with cable channels - Puerto Alto Apartments by Olala Homes (Madrid)
Near El Retiro Park, Puerto Alto Apartments by Olala Homes provides everything you need. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, City View

Apartment, City View | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Apartment, City View

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, City View

Studio, City View | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Studio, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Apartment, 1 Bedroom, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Double Bed with Sofa bed, City View

Apartment, 1 Double Bed with Sofa bed, City View | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Apartment, 1 Double Bed with Sofa bed, City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, Accessible, City View

Apartment, Accessible, City View | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Apartment, Accessible, City View

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 51 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

About the neighborhood

Puente de Vallecas, a neighborhood in Madrid, is home to Puerto Alto Apartments by Olala Homes. Puerta de Alcalá and Royal Palace of Madrid are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Check out an event or a game at Movistar Arena, and consider making time for Parque Warner Madrid, a top attraction not to be missed. Visit our Madrid travel guide
View more Apartments in Madrid
Map
Calle Puerto Alto 22, Madrid, Madrid, 28053

What's nearby

  • Parque Enrique Tierno Galván. paisaje con arboles, laguna y chorro vertical sobre fondo con nubes en el parque de Enrique Tierno Galván en Madrid. España.
    Enrique Tierno Galvan Park
    13 min walk - 0.7 miles
  • El Retiro Park
    El Retiro Park
    6 min drive - 1.4 miles
  • Atocha Station, Madrid, Spain.
    Atocha Station Memorial
    7 min drive - 1.8 miles
  • Cerro del Tio Pio Park
    11 min walk - 0.6 miles
  • Plaza Mariano de Cavia
    4 min drive - 1.2 miles

Getting around

  • Madrid Asamblea de Madrid-Entrevias Station
    2 min drive
  • Nueva Numancia Station
    6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    21 min drive

Restaurants

  • KFC
    6 min walk
  • Roky’s Braseria Parrilla
    4 min walk
  • 100 Montaditos
    6 min walk
  • Restaurante Chino Victoria
    2 min walk
  • Pub La Jungla
    1 min walk

About this property

Puerto Alto Apartments by Olala Homes

This smoke-free apartment features an elevator and limited parking. Each apartment features a kitchen with a microwave, plus a washer/dryer and a TV with cable channels. Free WiFi, a coffee/tea maker, and free bottled water are among the other amenities available to guests.
Puerto Alto Apartments by Olala Homes offers 6 air-conditioned accommodations with washers/dryers and complimentary bottled water. Accommodations at this 3-star apartment have kitchens with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Cable television is provided.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free crib
  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 50-cm TV with cable channels

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 6 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 150 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 72 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number AM-1454

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Puerto Alto Apartments Madrid
Puerto Alto Apartments Apartment
Puerto Alto Apartments Apartment Madrid

Frequently asked questions

Is Puerto Alto Apartments by Olala Homes pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Puerto Alto Apartments by Olala Homes?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Puerto Alto Apartments by Olala Homes?

Check-out is at 11:00 AM.

Where is Puerto Alto Apartments by Olala Homes located?

Located in Puente de Vallecas, this apartment building is within 3 mi (5 km) of El Retiro Park, National Prado Museum, and Gran Via. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Nueva Numancia Station is 6 minutes by foot and Puente de Vallecas Station is 9 minutes.

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Reviews

Puerto Alto Apartments by Olala Homes Reviews

8.6

Excellent

9.2

Cleanliness

9.4

Amenities

8.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 20 reviews
Rating 8 - Good. 7 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified

10/10 Excellent

Otmane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Communication and customer service were outstanding.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Cheung

Convenient location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

jingzi

Liked: Cleanliness, check-in, communication, listing accuracy
The laundry does not dry all the way, but there are clothes racks to hang dry.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Janine

Liked: Cleanliness, property conditions & facilities, communication
Great apartment, very close to restaurants and the metro into Madrid.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, room comfort, communication
Excellent!!! Everything we needed was their
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Marlene

Liked: Cleanliness
There was mere some damages to the furniture when we got there. Advised both Expedia and property management. Expedia advised the property management would respond. They never did. Very unprofessional & non-existent customer service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Josiane

Liked: Cleanliness, property conditions & facilities, communication
I like all
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Dr Hayley Entwistle

Liked: Cleanliness, room comfort
Disliked: Communication

Clean, good value & location but terrible service

The apartment was well located to the metro. It was spacious and clean and good value. The smart key worked well once set up. A few niggles being on the ground floor near the entrance as we could hear everyone coming in and out which disturbed our sleep, and likewise we could hear when they flushed the toilet which sounded like water running down the wall behind our bed, there was also a blue flashing light in the main bedroom which was too high to cover (probably a router?). Water, beer, little milk cartons, dishwasher tablets were a welcome gesture, but then we also lacked any trays for the oven. However, 90% of experience with the hosting company was atrocious. We received scam emails with links to add card details. When I had a problem with the verification system I did not receive a reply with assistance even after several days and I had to involve Hotels.com customer service, after which the host was responsive. These factors really tainted the whole experience and I would never recommend booking with them.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

chie

Liked: Cleanliness, check-in, communication
間にバルセロナ観光をしたので二度目の滞在です。 設備に不備がありましたが、きちんと対応してくれたので概ね満足です。 やりとりについては、私がスペイン語も英語もわからないので翻訳機のを使ってだったので伝わりづらい部分もあったと思いますが、しっかりと返答をくれました。 また泊まりたいかといわれると、YESと言えるくらいの満足度です。
Stayed 3 nights in Mar 2026
Verified

8/10 Good

chie

Liked: Cleanliness, check-in, communication, listing accuracy
悪い口コミがたまにありますが、無人のアパートメントだと認識してオーナーとのやり取りをしっかりすれば何も問題なく滞在できました。返信もすごい早いです。 しかも、アパート自体もとてもきれいで冷蔵庫に入っていたサービスのオレンジジュースはとても美味しかったです。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fátima

Liked: Cleanliness, amenities, communication
La amplitud seguridad amenities
Stayed 3 nights in Dec 2025
Verified

8/10 Good

ANA PAULA

Disliked: Communication
Cama barulhenta com molas, edifício sujo . Perto do metro e com estacionamento na rua na muito fácil .
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buenas instalaciones, fácil acceso, cerca de transporte público, en general tuvimos muy buena experiencia
Stayed 8 nights in Jul 2025
Verified

8/10 Good

edgar

Liked: Cleanliness, amenities
Disliked: Communication
Es una propiedad muy comoda, con buenos espacios y muy bien presentado. Al llegar se encuentran varios detalles adicionales que te dejan en el refrigerador, agua, jugo de naranja e inclusive cerveza. Muy elegantes. Le resta puntaje la comunicación que no es de respuesta inmediata. Adicional la zona al rededor no es tan agradable. Hay buen comercio y supermercados cerca.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Cecilia s

Stayed 3 nights in Sep 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

ANA PAULA

Disliked: Cleanliness, communication
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

pablo

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Nazia

Liked: Room comfort, communication
Stayed 2 nights in Aug 2025