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Petit Palace Triball

3.0 star property
Hotel with a 24-hour front desk, steps from Gran Via

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Photo gallery for Petit Palace Triball

Interior
Reception
Quadruple Room, Gran Via View | 1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room, Terrace

Double Room, Terrace | 1 bedroom, in-room safe, desk, blackout drapes

Double Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Quadruple Room, Gran Via View

Quadruple Room, Gran Via View | 1 bedroom, in-room safe, desk, blackout drapes

Quadruple Room, Gran Via View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • City view
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hydromassage showerhead
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

View from property

Petit Palace Puerta del Sol

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,001 reviews
Petit Palace Puerta del Sol

About the neighborhood

Map
C/ Gonzalo Jimenez de Quesada, 2, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 1 min walk - 0.0 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 10 min walk - 0.5 miles
  • Plaza de Cibeles - 11 min walk - 0.6 miles
  • Puerta de Alcalá - 16 min walk - 0.9 miles

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tapa Tapa Montera - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Boyberry Madrid - ‬1 min walk
  • ‪Torres Bermejas - ‬2 min walk

About this property

Petit Palace Triball

Hotel near Gran Via
Located close to Puerta del Sol and Lope de Vega Theatre, Petit Palace Triball provides dry cleaning/laundry services, car rentals on site, and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, a front-desk safe, and a 24-hour front desk
  • Multilingual staff, tour/ticket assistance, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 61 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • 20-inch flat-screen TVs with digital channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 33 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 5 to 18 years old)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Palace Italia
Petit Palace Triball Hotel Madrid
Petit Palace Italia Hotel
Petit Palace Italia Hotel Madrid
Petit Palace Italia Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel
Petit Palace Triball Madrid
Petit Palace Triball Hotel Madrid

Frequently asked questions

Is Petit Palace Triball pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Petit Palace Triball?

This hotel doesn't offer parking.

What time is check-in at Petit Palace Triball?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Petit Palace Triball?

Check-out is at noon.

Does Petit Palace Triball provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 33 per vehicle applies.

Where is Petit Palace Triball located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol, and Lope de Vega Theatre. Círculo de Bellas Artes and Plaza de Oriente are also within 15 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 3 minutes.

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Petit Palace Triball Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seth

Perfect location
Stayed 3 nights in May 2025

8/10 Good

Raymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Reception staff is very attentive Rooms are very comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is high quality.
Stayed 2 nights in May 2025

10/10 Excellent

Valia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to all major attractions and shopping. The staff were very helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

RUTA

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

10/10 Excellent

Ana Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Mar 2024

6/10 Okay

HUI B

Liked: Amenities
No kettle no room coffee,you need to go down to lobby
Stayed 3 nights in May 2025

10/10 Excellent

orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location good staff
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, kindly staff, amazing room, every thing nearby, well done !!!
Stayed 5 nights in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. The noise outside the hotel at night was sometimes bad.
Stayed 5 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, breakfast is delicious and the hotel is very safe
Stayed 2 nights in Jun 2024

10/10 Excellent

maria elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the guys in front desk, breakfast and room, are very very kind
Stayed 4 nights in Oct 2024

10/10 Excellent

Subodh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff. Enjoyed our stay.
Stayed 3 nights in Mar 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right by the Gran Via, within easy walking distance to many of the main plazas and attractions of Madrid. Great breakfast also.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the major stores for shopping and to major site seeing spots. We were able to walk everywhere to see the city.
Stayed 2 nights in Nov 2024

4/10 Poor

BABY LIZELLE

Disliked: Staff & service, property conditions & facilities
Our room was not cleaned on our second day. No one explained that we had to put out a sign for this to be cleaned when we found out they said that it was no longer possible. The area is not what we expected it’s very very busy. Will not stay here again nor recommend staying here. Breakfast was pretty good though.
Stayed 3 nights in Mar 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Walkable to many places (for dining and sightseeing).
Stayed 5 nights in Jun 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very convenient!
Stayed 7 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for shopping and moving around town, and overall the hotel was quite nice however the room was quite warm and there was no a/c or option to cool it off.
Stayed 4 nights in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Centrally located to the great restaurants & shops.
Stayed 2 nights in Mar 2023

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The best location, and the best people!
Stayed 1 night in Aug 2024

8/10 Good

Pedro, Chicago

Liked: Staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Sep 2022

8/10 Good

Nishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located.
Stayed 2 nights in Jan 2024

8/10 Good

Saket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property at a very convenient location. The staff was very helpful with questions and queries.
Stayed 2 nights in May 2024