Petit Palace Savoy Alfonso XII

Property class: 4

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Photo gallery for Petit Palace Savoy Alfonso XII

A lobby with a marble floor, two armchairs, a small table with a plant, and a large arched window with a view of buildings. - Petit Palace Savoy Alfonso XII (Madrid)
Creator video
A buffet table with various food items and condiments. - Petit Palace Savoy Alfonso XII (Madrid)
A hotel reception area with a modern design, featuring a reception desk, a large mirror, and decorative lighting. - Petit Palace Savoy Alfonso XII (Madrid)
A grand lobby with marble stairs, a chandelier, and a large arched window. - Petit Palace Savoy Alfonso XII (Madrid)
Located close to National Prado Museum and Thyssen-Bornemisza National Museum, Petit Palace Savoy Alfonso XII provides dry cleaning/laundry services, a bar, and a business center. The on-site Mediterranean cuisine restaurant, El Retiro, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Quadruple Room

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Double Room, Park View (Retiro)

8.0 out of 10
Very good
(11 reviews)
  • Park view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Basic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • Park view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed
  • Free WiFi

About the neighborhood

Located in Jerónimos neighborhood, Petit Palace Savoy Alfonso XII is connected to a rail/subway station. National Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Almudena Cathedral. Check out an event or a game at Bernabéu Stadium, and consider making time for Royal Botanical Garden, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. Visit our Madrid travel guide
Map
Calle Alfonso XII, 18, Madrid, Madrid, 28014

What's nearby

  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    1 min walk - 0.1 miles
  • A grand building with classical architecture, featuring columns, statues, and a flag.
    National Prado Museum
    3 min walk - 0.2 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    6 min walk - 0.4 miles
  • An art gallery with a large classical painting on the left wall and several smaller framed artworks on the right.
    Thyssen-Bornemisza National Museum
    8 min walk - 0.5 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    9 min walk - 0.5 miles

Getting around

  • Retiro Station
    7 min walk
  • Madrid Recoletos Station
    11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • Cappuccino
    5 min walk
  • Em Sherif Madrid
    5 min walk
  • Ramsés
    5 min walk
  • Ritz Garden
    7 min walk
  • Patio de Leones
    6 min walk

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Retiro

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1852
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Petit Palace Savoy Alfonso XII pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Savoy Alfonso XII?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Petit Palace Savoy Alfonso XII?

Check-out is at noon.

Where is Petit Palace Savoy Alfonso XII located?

Located in Jerónimos, this hotel is within a 10-minute walk of El Retiro Park, National Prado Museum, and Royal Botanical Garden. Thyssen-Bornemisza National Museum and ABC Serrano are also within 1 mi (2 km). Retiro Station is 7 minutes by foot and Banco de Espana Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Petit Palace Savoy Alfonso XII Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1015 reviews
Rating 8 - Good. 198 out of 1015 reviews
Rating 6 - Okay. 75 out of 1015 reviews
Rating 4 - Poor. 21 out of 1015 reviews
Rating 2 - Terrible. 20 out of 1015 reviews

Reviews

Verified review

10/10 Excellent

Marypat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay! Great location - comfortable updated rooms, and staff that was so helpful! We will definitely stay here again on our next trip to Madrid.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay in Madrid. Great location and amazing rooms.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was outstanding and staff was wonderful! Great location in Madrid
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

arnaud

Liked: Cleanliness, staff & service, property conditions & facilities
Well located in front of Retiro Park and main museums in Madrid Room spacious and very clean, but décoration very common and modern without much style
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing! Great people and great rooms
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Heidi

Liked: Cleanliness, staff & service
Disliked: Amenities
Super helpful staff, great location and delicious breakfast buffet, however the room was cramped and in need of maintenance, much less comfortable than during our stay here a few years ago.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel & room. Staff we're very helpful and always cheery. Hotel location is perfect - just across the road from El Retiro Park which has wonderful open spaces, fountains, boating lake, cafes. 20mins walk to botanical gardens, Prada museum and train station.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was phenomenal. Room amenities need improvement. But overall a pleasant stay.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and it’s location was great. But Expedia were very unhelpful in changing the booking duration - their systems did not support this. So the only negative was with Expedia
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, very friendly staff, great location. Highly suggest!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Beautiful view. The breakfast was very good. I would highly recommend the stay
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location, room & amenities. Best breakfast bar so far. Amazing stay.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Great location and breakfast. Room a bit old and worn out
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room was clean, breakfast was great!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff we dealt with were incredibly helpful.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Staff was great
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, great location
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and very comfortable bed.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Joseph Christopher

Liked: Cleanliness, staff & service, amenities
There was damage to headboard of the bed. There wasn’t a secure drain cover of the shower. Although it was clean and the staff were very nice, with the damage in the room I can’t rate it 4 star.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view of the park
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Tong

Liked: Cleanliness, amenities, property conditions & facilities
amentities are good and location is perfect.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

William

Liked: Staff & service
Excellent location. Close to retiro and metro. Good character and charm but some items in the room like ceiling tiles and shower head were busted. Wrap around patio looks nice but nowhere to sit and trees block any view except of the street below. Staff was friendly and helpful. Overall a decent stay but the cost I wouldn’t think is proportional to value.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel—it’s very close to El Retiro Park and within walking distance of all the main attractions in Madrid. It’s also conveniently located near Atocha Station, which makes getting around very easy. The staff was extremely attentive and helpful with all of our requests, and the hotel itself is beautiful. The breakfast was outstanding and the food was delicious. I highly recommend it, and I would definitely stay here again on my next visit to Madrid.
Stayed 6 nights in Mar 2026