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Petit Palace Savoy Alfonso XII

4.0 star property
Art lovers can explore Madrid's cultural treasures with the Prado Museum and Royal Botanical Garden just steps away from this central hotel

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Bar (on property) - Petit Palace Savoy Alfonso XII (Madrid)
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Lobby sitting area - Petit Palace Savoy Alfonso XII (Madrid)
Front of property - Petit Palace Savoy Alfonso XII (Madrid)
Reception - Petit Palace Savoy Alfonso XII (Madrid)
Petit Palace Savoy Alfonso XII in Madrid's vibrant center offers a refined base for city exploration. Enjoy Mediterranean dishes at El Retiro, relax with drinks at the bar, in-room WiFi, bicycle rentals, and tips from helpful concierge staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.8 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Park View (Retiro)

Double Room, Park View (Retiro) | Minibar, in-room safe, desk, blackout drapes

Double Room, Park View (Retiro)

8.0 out of 10
Very good
(10 reviews)
  • Park view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

9.0 out of 10
Wonderful
(13 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Park view

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)
  • Park view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Located in Jerónimos neighborhood, Petit Palace Savoy Alfonso XII is connected to a rail/subway station. National Prado Museum and Thyssen-Bornemisza National Museum are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and Almudena Cathedral. Check out an event or a game at Bernabéu Stadium, and consider making time for Royal Botanical Garden, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. Visit our Madrid travel guide
Map
Calle Alfonso XII, 18, Madrid, Madrid, 28014

What's nearby

  • National Prado Museum
    National Prado Museum
    6 min walk - 0.4 miles
  • Plaza de Cibeles
    Plaza de Cibeles
    6 min walk - 0.4 miles
  • Thyssen-Bornemisza National Museum
    Thyssen-Bornemisza National Museum
    8 min walk - 0.5 miles
  • Gran Via
    Gran Via
    9 min walk - 0.5 miles
  • El Retiro Park
    El Retiro Park
    16 min walk - 0.9 miles

Getting around

  • Retiro Station
    7 min walk
  • Madrid Recoletos Station
    11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • Aarde
    4 min walk
  • Em Sherif Madrid
    5 min walk
  • James Joyce Irish Pub Madrid
    7 min walk
  • Pictura
    5 min walk
  • Casa Remigio
    5 min walk

About this property

Petit Palace Savoy Alfonso XII

Upscale hotel near National Prado Museum
Located close to Thyssen-Bornemisza National Museum and Royal Botanical Garden, Petit Palace Savoy Alfonso XII provides dry cleaning/laundry services, a bar, and a business center. The on-site Mediterranean cuisine restaurant, El Retiro, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), free bicycle rentals, and an elevator
  • Concierge services, multilingual staff, and smoke-free premises
  • A reception hall, a front-desk safe, and luggage storage
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 87 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and minibars. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Retiro

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1852
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 20 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Petit Palace Alfonso Savoy
Petit Palace Alfonso XII
Petit Palace Savoy
Petit Palace Savoy Alfonso
Petit Palace Savoy Alfonso XII
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Hotel Madrid
Petit Palace Savoy Alfonso XII Madrid
Petit Savoy Alfonso Xii Madrid
Petit Palace Savoy Alfonso XII Hotel
Petit Palace Savoy Alfonso XII Madrid
Petit Palace Savoy Alfonso XII Hotel Madrid

Frequently asked questions

Is Petit Palace Savoy Alfonso XII pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Savoy Alfonso XII?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Petit Palace Savoy Alfonso XII?

Check-out is at noon.

Where is Petit Palace Savoy Alfonso XII located?

Located in Jerónimos, this hotel is within a 10-minute walk of National Prado Museum, Royal Botanical Garden, and Thyssen-Bornemisza National Museum. El Retiro Park and ABC Serrano are also within 1 mi (2 km). Retiro Station is 7 minutes by foot and Banco de Espana Station is 7 minutes.

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Reviews

Petit Palace Savoy Alfonso XII Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Shaun

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and all the staff we dealt with were incredibly helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nilson

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel—it’s very close to El Retiro Park and within walking distance of all the main attractions in Madrid. It’s also conveniently located near Atocha Station, which makes getting around very easy. The staff was extremely attentive and helpful with all of our requests, and the hotel itself is beautiful. The breakfast was outstanding and the food was delicious. I highly recommend it, and I would definitely stay here again on my next visit to Madrid.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful, room was clean, breakfast was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and very comfortable bed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great view of the park
Stayed 1 night in Dec 2025
Verified

8/10 Good

Tong

Liked: Cleanliness, amenities, property conditions & facilities
amentities are good and location is perfect.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay Staff was great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Great Place
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay, great location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Sharon

Liked: Staff & service
Very cute room, but the cleanliness was not top notch. Lots of strands of mystery hair, and the room needed to be swept better. We had to request sufficient towels. But the staff was very nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been many times, always good, did not have breakfast, staff always helpful
Stayed 5 nights in Nov 2025
Verified

8/10 Good

NAOMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very lovely hotel. The food and the room were just as shown in the photos. The staff at the reception were also very friendly and greeted us with smiles. I cannot speak English, but we were able to communicate using a translation app. One small issue was that the TV in one of the rooms we booked did not work. Also, the shower water was a bit lukewarm, which made it slightly difficult to use. Those were the only minor disappointments. Overall, we enjoyed our stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with excellent staff. Cristian and Laurano on the desk were so friendly and helpful with restaurant bookings and recommendations for site seeing.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was excellent. Hotel was very centrally located and staff helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Next to the park and close to museums, but quiet at night.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lynnette

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room for 3 people, clean, comfortable beds. Friendly service. Great location.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laura

Liked: Amenities
Excellent location and friendly staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location near park retiro
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Rohit

Liked: Cleanliness, staff & service, amenities
Basic room. Good location. Reasonably clean. Good amenities provided in bathroom.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property. Near the park. Super dog friendly. Love the staff and location!
Stayed 1 night in Sep 2025
Verified

8/10 Good

William James

Liked: Amenities
An older hotel with smaller sized rooms but location is great and breakfast was wonderful
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, big rooms. Very clean.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
Due to its location, staying at this hotel is very convenient, in addition to the hospitality of the service staff.
Stayed 4 nights in Jul 2025