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Petit Palace Puerta del Sol

Property class: 3

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Photo gallery for Petit Palace Puerta del Sol

A bedroom with a skylight, a bed with a headboard, a bedside table, a chair, and a wooden floor. - Petit Palace Puerta del Sol (Madrid)
A multi-story building with a central entrance, storefronts for Burger King and Petit Palace, and a visible pharmacy sign. - Petit Palace Puerta del Sol (Madrid)
A modern cafe with a stone wall, round tables, red chairs, and hanging pendant lights. - Petit Palace Puerta del Sol (Madrid)
A wooden deck with a table and chairs, a wicker chair, and a view of buildings in the background. - Petit Palace Puerta del Sol (Madrid)
A staircase with ornate metal railings and a wooden handrail, leading to a landing with a dark wooden door. - Petit Palace Puerta del Sol (Madrid)
Located close to Joy Madrid and El Oso y el Madrono, Petit Palace Puerta del Sol provides dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Quadruple Room

A hotel room with a large bed, a wooden nightstand, a bunk bed, and a door leading to another room.

Quadruple Room

8.8 out of 10
Excellent
(43 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 King Bed and 1 Twin Bunk Bed
  • Free wired internet

View all photos for Superior Room, Terrace (Puerta del Sol View)

A balcony with a wooden floor, white round table, and four chairs.

Superior Room, Terrace (Puerta del Sol View)

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Double Room, City View

A hotel room with a bed, a bedside table with a phone, a chair, and a window with curtains.

Double Room, City View

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Standard Single Room

A hotel room with a flat-screen TV mounted on the wall, a bed with white bedding and a mustard-colored throw, a green pillow, and a wooden floor.

Standard Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room

A neatly made bed with a brown blanket, a bedside table with a remote control, and a wall-mounted shelf with clothes.

Standard Double Room

8.8 out of 10
Excellent
(89 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Double Room with City View

A hotel room with a bed, a desk with a telephone, a television, and a window with curtains.

Double Room with City View

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a double bed, bedside tables, a desk, a chair, a telephone, a mirror, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

DOUBLE TWO BEDS

  • Sleeps 4
  • Free wired internet

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Petit Palace Puerta del Sol is in the entertainment district and near a metro station. Joy Madrid and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Plaza Mayor and El Oso y el Madrono. Preciados Street and Royal Palace of Madrid are two other places to visit that come recommended. Visit our Madrid travel guide
Map
Calle del Arenal, 4, Madrid, Madrid, 28013

What's nearby

  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    1 min walk - 0.1 miles
  • A grand building with a black and gold dome, ornate sculptures, and a sign reading "METROPOLIS".
    Preciados Street
    1 min walk - 0.1 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    3 min walk - 0.2 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    5 min walk - 0.3 miles
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    9 min walk - 0.5 miles

Getting around

  • Sol Station
    2 min walk
  • Madrid Recoletos Station
    19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    48 min drive

Restaurants

  • Chocolatería San Ginés
    3 min walk
  • La Mallorquina
    1 min walk
  • McDonald's
    2 min walk
  • Cafetería El Corte Inglés
    3 min walk
  • Museo del Jamón
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 for adults and EUR 18 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Frequently asked questions

Is Petit Palace Puerta del Sol pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Puerta del Sol?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Petit Palace Puerta del Sol?

Check-out is at noon.

Where is Petit Palace Puerta del Sol located?

Located in Madrid Centro, this hotel is steps from Joy Madrid, El Oso y el Madrono, and Preciados Street. Plaza Mayor and Plaza de Oriente are also within 10 minutes. Sol Station is only a 2-minute walk and Opera Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Petit Palace Puerta del Sol Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1007 reviews
Rating 8 - Good. 210 out of 1007 reviews
Rating 6 - Okay. 62 out of 1007 reviews
Rating 4 - Poor. 21 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, staff was helpful and place was clean
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the balcony, clean hotel and the fact that it was close to everything
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, amazing terrace.
Stayed 8 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Perfect location, lovely little hotel, bathrooms needs maintenance due to humidity in the ceiling.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, clean, the rooms were spacious, and the staff were absolutely phenomenal. Exceptionally close to the plaza and great walking distance to all the sites. Definitely highly recommend this hotel.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Staff & service
Location was practical. El Corte Ingles a big department store was on the next street you could buy any thing you needed there which was very convinient.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean comfortable rooms, would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great location!!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, helpful staff, even provided a bagged breakfast when we had to leave one day before the normal breakfast hours
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room but a little small.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Close to lots of major attractions. Staff were extremely pleasant.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great location
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to plaza, lots of shopping and food nearby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel right in the middle of the tourist center, short walk to everything. Nice clean rooms, and amazing, helpful staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Although completely modernised it has some beautiful old features. The staff were lovely and so helpful and the rooms were so nicely decorated. It’s smack in the middle of all the action too. Honestly I wouldn’t hesitate to stay here again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location with beautiful views, spacious apartment and friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size and distribution. Excellent for 2-3 days stay, centric. Clean room. Helpful staff. Too busy location for my liking.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was excellent, very well located, clean and the staff at the front desk were friendly and helpful
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern after renovation. Very helpful staff. Shower was excellent. Great location.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. The hotel staff was friendly and warm.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Elevator is small and very easy to get stuck in because of small weight capacity. Air conditioning was fair. Breakfast was very good.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Unfortunately the air conditioning in our room was not working. Our room stayed at 26 c (about 79 f). My parents room had great a/c and they had no problems, so apparently the hotel does have air conditioning. We asked about it and were told that maintenance would come, but it was never fixed and we spent a miserable 2nd night at 26 c. Other than being so hot, the hotel was in the perfect location, the breakfast was great, the room was nice. I wish I could give it 5 stars.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly staff, clean room. The room for real hot and AC won’t work. It was hot and temp inside won’t go down from 25* Staff came and gave us a fan to use 😆 saying that’s the best they can do at that time and would call technician the next day. That was our last night at the hotel so it didn’t matter to us.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything…location, staff, amenities were FABULOUS
Stayed 4 nights in Nov 2025