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Petit Palace Plaza del Carmen

4.0 star property
Hotel with a 24-hour front desk, steps from Preciados Street

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Photo gallery for Petit Palace Plaza del Carmen

Reception
Reception
Attic Room | Minibar, in-room safe, desk, soundproofing
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Attic Room

Attic Room | Minibar, in-room safe, desk, soundproofing

Attic Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
Digital channels
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Quadruple Room, Balcony

Quadruple Room, Balcony | View from room

Quadruple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hair dryer
Private bathroom
Minibar
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, soundproofing

Basic Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hair dryer
Private bathroom
Minibar
Digital channels
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Plaza del Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 13 min walk - 0.7 miles
  • El Retiro Park - 5 min drive - 2.0 miles

Getting around

  • Gran Via Station - 4 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Tapa Tapa Montera - ‬3 min walk
  • ‪C & Tapas - ‬4 min walk
  • ‪Dunkin´España - ‬3 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Petit Palace Plaza del Carmen

Upscale hotel near Preciados Street
Located close to Puerta del Sol and Gran Via, Petit Palace Plaza del Carmen provides dry cleaning/laundry services and car rentals on site. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and smoke-free premises
  • A front-desk safe, luggage storage, and a TV in the lobby
  • Tour/ticket assistance, an elevator, and multilingual staff
Room features
All guestrooms at Petit Palace Plaza del Carmen boast thoughtful touches such as laptop-compatible safes and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

Is Petit Palace Plaza del Carmen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Plaza del Carmen?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Petit Palace Plaza del Carmen?

Check-out is at noon.

Where is Petit Palace Plaza del Carmen located?

Located in Madrid Centro, this hotel is steps from Preciados Street and Puerta del Sol. Gran Via and Lope de Vega Theatre are also within 10 minutes. Gran Via Station and Callao Station are within a 5-minute walk.

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Petit Palace Plaza del Carmen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 378 out of 868 reviews
Rating 8 - Good. 339 out of 868 reviews
Rating 6 - Okay. 108 out of 868 reviews
Rating 4 - Poor. 30 out of 868 reviews
Rating 2 - Terrible. 13 out of 868 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great location. Convenient to multiple food and sightseeing options.
Stayed 2 nights in Mar 2025

10/10

Excelente
Stayed 1 night in Mar 2025

8/10

Great location
Stayed 2 nights in Oct 2024

8/10

This was our 3rd trip to Madrid. We had stayed around this area before so specifically chose this hotel for its proximity to the Gran Via and the Chueca neighborhood, our favorite for drinks and fun. The hotel was nice, room was clean however a bit tight.
Stayed 2 nights in Dec 2024

8/10

Clean rooms, helpful staff, great location.
Stayed 3 nights in Apr 2023

2/10

The rain head shower not working,only the faucet working and water flood all the way to the bedroom floor. It's disasters......... 😢 😞
Stayed 1 night in May 2025

10/10

Great location, great hotel : Sandra was excellent
Stayed 2 nights in Feb 2023

10/10

It is a lovely hotel. Well located. Staff are all very friendly and helpful. Would stay again.
Stayed 2 nights in Feb 2023

10/10

Good service, clean rooms. Perfect location. Good value.
Stayed 2 nights in Feb 2023

10/10

Some building work taking place in the Plaza, but that did not detract from a lovely stay in this hotel. Location is perfect. Well recommended!
Stayed 2 nights in May 2024

8/10

Great location, staff are friendly, just a little noisy at night
Stayed 6 nights in Feb 2023

10/10

A quiet boutique hotel in a fantastic location. The beds are comfortable and the shower very modern. European size room but has everything efficiently organized. Friendly, helpful staff and a wonderful breakfast.
Stayed 5 nights in Aug 2022

6/10

Definitely not a 4 star hotel. The room was tiny, not enough space to open our suitcase. Location is great, close to the Gran Via. I prefer hotel Barcelo, down the street.
Stayed 2 nights in May 2024

10/10

Very good staff
Stayed 4 nights in Oct 2022

10/10

Next building is under construction, but should be finish next week. Beside that hotel is in a good and centric area
Stayed 1 night in Jul 2022

10/10

Excellent
Stayed 2 nights in Jul 2023

10/10

Perfect
Stayed 3 nights in Dec 2023

6/10

First floors room with balcony and a restaurant under my balcony no air conditioning so we have to open de door of the balcony and been 2 nights without sleep
Stayed 2 nights in Nov 2024

10/10

Absolutely awesome stay. Small boutique hotel, walking distance to everything. Strong wifi, awesome shower, excellent breakfast. Local (very affordable) restaurant downstairs and open late. Pizza was very good and beer is cheap. The only negative is the pack of bums that camp outside the Plaza del Carmen work zone smoking and drinking all night long. They’re loud at times but not much the hotel can do.
Stayed 3 nights in Apr 2023

10/10

Everything
Stayed 6 nights in Oct 2022

6/10

The stay was good. The worst part is the property doesn't have parking and you have to park in a public parking that charges you 36 euros per day, and with the hotel discount, it becomes 26 euros per day. The AC of the room was not working properly, and the keys for the room had to be redone every time because it loses the magnet. For the rest, the stay was fine.
Stayed 2 nights in Aug 2022

6/10

When we arrived to the hotel we found it difficult to get to it due to the construction around the hotel. Finally we got there and figured out where to park our rental car. The room was really warm. The air conditioner was working but not that great. The did provide us with a fan which helped. One thing I noticed is the room door did not automatically lock when we left. So we had to insert the key to lock the door. That’s not normal for most rooms so I’m glad I noticed before we left. I did like the location of this hotel because we could walk everywhere.
Stayed 3 nights in Jun 2023

6/10

property was well located. Even though Plaza del Carmen is under construction the area is great. All was well until I entered the bathroom in the room. I realize they try to squeeze dimension to the max but entering the shower with 1 ft clearance from the toilet was ridiculous for a person 1'81m or 5'11". Furthermore, thew shower head was broken so water wet everywhere. It reminded me of a lawn sprinkler wetting the entire bathroom. Having to use all the towels to dry the bathroom killed the theory of eco-friendly theme they project. We had to change 6 towels daily. A real pity because the staff was great.

8/10

Hotel was fine.
Stayed 4 nights in May 2025

10/10

Es un lugar muy bonito atendido por personas muy amables, nos sentimos muy contentos en nuestra estancia. Con gusto regresamos
Stayed 2 nights in Apr 2025