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Petit Palace Arenal

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

Choose dates to view prices

Photo gallery for Petit Palace Arenal

Front of property
View from property
Lobby lounge
View from property
Quadruple Room | Minibar, in-room safe, desk, blackout drapes
Petit Palace Arenal sits in Madrid's heart, offering a convenient retreat with practical amenities. Guests connect to WiFi, use on-site dry cleaning services and car rentals, store luggage safely, and receive assistance from multilingual staff who consistently impress visitors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hydromassage showerhead
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About the neighborhood

Map
Calle del Arenal, 16, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • San Miguel Market - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Cafetería El Corte Inglés - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Petit Palace Arenal

Hotel near Puerta del Sol
Located close to Joy Madrid and Plaza de las Descalzas, Petit Palace Arenal provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and a front-desk safe
  • Smoke-free premises, luggage storage, and concierge services
  • An elevator, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 68 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • LCD TVs with digital channels
  • Heating, daily housekeeping, and desks

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  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,001 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
A car is not required for transportation to and from this property

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

Is Petit Palace Arenal pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Arenal?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Petit Palace Arenal?

Check-out is at noon.

Where is Petit Palace Arenal located?

Located in Madrid Centro, this hotel is steps from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within 5 minutes. Sol Station and Opera Station are within a 5-minute walk.

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Reviews

Petit Palace Arenal Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

9.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 84 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

Reviews

10/10 Excellent

JO ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and walkable to destinations
Stayed 4 nights in Oct 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing locations and many options to eat
Stayed 2 nights in Sep 2025

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and affordable
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesusa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of Madrid, could easily walk everywhere and the staff were really nice! Also a really good size room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay in the heart of it all this is the place. Clean, comfortable and spacious, and the staff was very helpful. I would recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the perfect central area in Madrid. Walkable to literally everything. Despite being in the center it was surprisingly quiet in our room. HIGHLY recomend.
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Good place to stay if you are just going to sleep. Everyone was friendly. The first night we had ant issues.
Stayed 1 night in Sep 2025

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Overall it is a nice boutique hotel in a great location. Unfortunately our room was infested with ants. We did report this to the staff and responded with appropriate concern and expressed their intent to address the problem right away. We had family in another room and they didn’t have any issues. The staff at the front desk was awesome.
Stayed 1 night in Oct 2025

10/10 Excellent

Yenis

Liked: Cleanliness, amenities, property conditions & facilities
Great location amazing staff
Stayed 3 nights in Jun 2025

6/10 Okay

SANDEEP

Property is just about okay. Nothing great. Rooms are really small for 2 . However the private bathroom is nice . Property has a breakfast facility in the basement. Really expensive for the facilities on offer. The biggest advantage - you are right in the heart of the city ie Sol. Lots of dining options nearby. Very Well connected stay option. All places of visit within walkable distance
Stayed 2 nights in Sep 2025

10/10 Excellent

Jens

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Mayra

Liked: Cleanliness, amenities
Excellent location. Room was adequate and breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a great central location, in a pedestrian only street full of shops and restaurants. It is in an old building, totally renovated. The buffet breakfast is in a cave-like basement. Really cool! Great food!
Stayed 5 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people knows how to treat people
Stayed 1 night in Jul 2025

10/10 Excellent

Ka Yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel We are enjoying the day
Stayed 3 nights in Apr 2025

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great! I just wish the reception staff would have been a little more helpful when it came to figuring out the parking and driving rules in Barcelona. They live there and should inform the guests since the rules are a bit unusual.
Stayed 4 nights in Apr 2025

6/10 Okay

Annelle

Liked: Cleanliness, staff & service, amenities
Its a very conveniently located hotel, that is the best part. Breakfast is good. The room for three was spacious. The only thing is, I wish the AC was colder in the guest room especially when is 100 fahrenheit outside. The staff was super friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem is the elevator. Only 1 , small an slow. The rest perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Alina

Liked: Cleanliness, amenities, property conditions & facilities
The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef
Stayed 2 nights in Apr 2025

6/10 Okay

Annette

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is located on a pedestrian street which is a plus. However, the property is run down and has little to no amenities other than a good breakfast available for a price. There is only one elevator which makes getting to your floor difficult especially if carrying larger luggage. The rooms were clean. Hotel is not worth the price and should be downgraded to a two star rating.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Size of the room was small but it is the price you pay for being in the middle of everything. Breakfast was great! Staff was very helpful! The beds were comfortable, shower was fantastic! I would stay there again.
Stayed 2 nights in Mar 2025

6/10 Okay

Saray Saret

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent: friendly and educated staff, breakfast was superb at the loveliest place, location is spot on, cleanliness. Good: feels safe. Very bad: elevator did not work (a secondary maintenance elevator was enabled, we preferred the stairs). Shower got clogged and the room flooded. Air conditioner worked well, but vent leaked pretty bad. Overall: nice looking hotel, right at Madrid’s heart. A vintage building which was fascinating by itself, but must keep their facilities up to date.
Stayed 3 nights in Jul 2025

8/10 Good

Marge

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Senaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast.
Stayed 6 nights in Sep 2022

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