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Petit Palace Arenal

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

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Photo gallery for Petit Palace Arenal

Room (for 5 people) | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (EUR 15 per person)
View from property
Lobby lounge
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Balcony
Air conditioning
Heating
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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  • Free WiFi
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About the neighborhood

Map
Calle del Arenal, 16, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • San Miguel Market - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Calanas Station - 5 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪Chocolateria 1902 - ‬1 min walk

About this property

Petit Palace Arenal

Hotel near Puerta del Sol
Located close to Joy Madrid and Plaza de las Descalzas, Petit Palace Arenal provides dry cleaning/laundry services and car rentals on site. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), free bicycle rentals, and concierge services
  • Multilingual staff, smoke-free premises, and tour/ticket assistance
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 68 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • LCD TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Petit Palace Opera Hotel Madrid
Petit Palace Arenal Hotel
Petit Palace Arenal Hotel Madrid
Petit Palace Arenal Madrid
High Tech Petit Palace Arenal Hotel Madrid
Petit Palace Opera Hotel
Petit Palace Opera Madrid
Petit Palace Opera
Petit Palace Arenal Hotel
Petit Palace Arenal Madrid
Petit Palace Arenal Hotel Madrid

Frequently asked questions

Is Petit Palace Arenal pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Arenal?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Petit Palace Arenal?

Check-out is at noon.

Where is Petit Palace Arenal located?

Located in Madrid Centro, this hotel is steps from Joy Madrid and Plaza de las Descalzas. Puerta del Sol and San Miguel Market are also within 5 minutes. Sol Station and Opera Station are within a 5-minute walk.

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Petit Palace Arenal Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Excellent location. Room was adequate and breakfast was good.
Stayed 2 nights in May 2025

10/10

Great location
Stayed 3 nights in May 2025

10/10

comfortable hotel We are enjoying the day
Stayed 3 nights in Apr 2025

10/10

Very friendly staff and super convenient location, almost everything shops/restaurants and tourist attractions were within walking distance
Stayed 6 nights in Mar 2025

10/10

The accommodation was in city center 1 min walk from the famous Chocollateria San Gines. Staff was helpful and nice, the room was cleanef
Stayed 2 nights in Apr 2025

10/10

Great location! Size of the room was small but it is the price you pay for being in the middle of everything. Breakfast was great! Staff was very helpful! The beds were comfortable, shower was fantastic! I would stay there again.
Stayed 2 nights in Mar 2025

8/10

Great location
Stayed 2 nights in Oct 2024

10/10

Clean hotel with good facilities. The mattress needs changing, but otherwise great stay.
Stayed 4 nights in Aug 2024

10/10

The property was clean, and beautiful . well located to evrything. Easy parking.
Stayed 1 night in Nov 2024

10/10

Excelente
Stayed 2 nights in Dec 2024

10/10

Great hotel in a perfect area.
Stayed 1 night in Jun 2024

10/10

Perfect place to stay in Madrid and live the city center at best!
Stayed 3 nights in Sep 2024

10/10

Great attention by the front desk.
Stayed 1 night in Oct 2024

10/10

Mora than excellent location...
Stayed 4 nights in Aug 2024

10/10

Excelente place to take a vacation

10/10

Hotel is located at an enviable area of Madrid. Staff is very friendly. We had a situation with the room that Ana, the property manager was able to solve in a breeze. She is an asset to the hotel.
Stayed 3 nights in Oct 2024

10/10

Great place to stay. Clean, helpful staff, good food and places to eat, shop, and site see within walking distance. I would definitely stay here again.
Stayed 2 nights in Aug 2023

8/10

Nice clean property. Staff is good.
Stayed 3 nights in Aug 2024

10/10

Excellant location, staff and breakfast! Ecco and sustainability concious!
Stayed 3 nights in May 2024

10/10

Amazing staff and very confortable!
Stayed 1 night in Nov 2023

10/10

Great hotel and location. The staff was very friendly and welcoming.
Stayed 4 nights in Mar 2023

10/10

Really enjoyed our stay! The breakfast had unique options and the location is perfect! At the heart of tons of shopping and dining.
Stayed 2 nights in May 2023

10/10

Cute little place. very convenient location.
Stayed 3 nights in Nov 2023

10/10

The property is wonderful and so are the staff members!! The rooms were awesome! We had some trouble getting back from the “main part” of the city because the hotel was considered far.
Stayed 3 nights in Jul 2024

10/10

Accessible to everything and staff are super friendly and helpful.
Stayed 1 night in Feb 2023