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Petit Palace Alcalá

4.0 star property
Hotel with a 24-hour front desk, steps from Casino de Madrid

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Photo gallery for Petit Palace Alcalá

Lobby sitting area
Interior
Lobby sitting area
Lobby sitting area
Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Double Room

Basic Double Room | Minibar, in-room safe, desk, blackout drapes

Basic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Bunk Bed

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About the neighborhood

Map
Calle Virgen de los Peligros, 2, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 miles
  • Puerta del Sol - 4 min walk - 0.3 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Prado Museum - 12 min walk - 0.7 miles
  • El Retiro Park - 5 min drive - 2.1 miles

Getting around

  • Sevilla Station - 1 min walk
  • Madrid Recoletos Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Honest Greens Gran Via 7 - ‬3 min walk
  • ‪Castizo - ‬1 min walk
  • ‪Hontanares - ‬2 min walk
  • ‪Gran Clavel - ‬2 min walk

About this property

Petit Palace Alcalá

Upscale hotel near Fountain of Neptune
Located close to Teatro Alcazar and Casino de Madrid, Petit Palace Alcalá provides dry cleaning/laundry services and car rentals on site. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), free bicycle rentals, and a front-desk safe
  • A 24-hour front desk, smoke-free premises, and tour/ticket assistance
  • A banquet hall, luggage storage, and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 58 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • 50-inch Smart TVs with digital channels
  • Heating, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 16 for children

Things to do

  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Petit Palace Alcala Torre Hotel Madrid
Petit Palace Alcala Torre Madrid
Hotel Petit Palace Alcalá Madrid
Petit Palace Alcalá Madrid
Petit Palace Alcalá
Petit Palace Alcalá Hotel Madrid
Hotel Petit Palace Alcalá Torre Madrid
Hotel Petit Palace Alcalá Torre
Petit Palace Alcalá Torre Madrid
Petit Palace Alcalá Torre
Petit Palace Alcalá Hotel
Hotel Petit Palace Alcalá
Petit Palace Alcalá Hotel
Petit Palace Alcalá Madrid
Petit Palace Alcalá Hotel Madrid

Frequently asked questions

Is Petit Palace Alcalá pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Petit Palace Alcalá?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Petit Palace Alcalá?

Check-out is at noon.

Where is Petit Palace Alcalá located?

Located in Madrid Centro, this hotel is steps from Casino de Madrid, Sala Alcala 31, and Tourist Information Center. Teatro Alcazar and San Fernando Royal Academy of Fine Arts are just steps away. Sevilla Station is only a 2-minute walk and Gran Via Station is 4 minutes.

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Petit Palace Alcalá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 358 out of 842 reviews
Rating 8 - Good. 318 out of 842 reviews
Rating 6 - Okay. 98 out of 842 reviews
Rating 4 - Poor. 43 out of 842 reviews
Rating 2 - Terrible. 25 out of 842 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 2 nights in Mar 2025

10/10 Excellent

DANAE

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location!
Stayed 1 night in Sep 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Arilene

Great location and stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFUL hotel all around!!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Clare

Location was splendid, the staff were welcoming and friendly. And the rooms were well maintained each day. Only criticism is that the breakfast area needs more coffee machines. The wait was often too long. Restaurant staff though were lovely.
Stayed 3 nights in Nov 2024

8/10 Good

Estela

Liked: Cleanliness, staff & service
Excellent location and breakfast.
Stayed 5 nights in May 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, excelent location.
Stayed 1 night in Aug 2023

10/10 Excellent

Jimena

Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing and the staff is super friendly
Stayed 6 nights in Sep 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived very late due and the staff was very accommodating. Breakfast was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Alian Bermudez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for staying in Madrid.
Stayed 7 nights in Jul 2023

10/10 Excellent

Rodrigo Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were excellet.
Stayed 5 nights in Sep 2022

10/10 Excellent

Piero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property- great location
Stayed 4 nights in Oct 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, within walking distance of most attractions and metro is a stones throw away Very helpful staff, breakfast served in lovely room and good choice and quality Rooms quite spacious but very warm
Stayed 3 nights in Apr 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast with the view was perfect
Stayed 3 nights in Aug 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near everything, easy to walk to several touristic places, very good breakfast. Very very friendly staff always ready to help and provide great tips to get around
Stayed 7 nights in Jun 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. The church next door is breathtaking, close to lots of lovely things. Staff very friendly and very helpful.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and modern
Stayed 6 nights in Aug 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, good AC, great shower- freezing water, and huge breakfast buffet.
Stayed 2 nights in Aug 2022

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and friendly hotel at the best city center in Madrid

6/10 Okay

Sreenivas

Liked: Cleanliness, staff & service
Property is an ideal location and all the touristy places are close by. It might be bit expensive because of the location. Even the family room was tiny with a bunk bed for kids
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Confortable and centrally located!

The hotel was clean, comfortable, and centrally located within walking distance of many attractions in the city. Had a very pleasant stay.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ming Yung Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay with this hotel . Everything keep high quality
Stayed 1 night in May 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. If you can gave a softer oillow will be great....
Stayed 2 nights in May 2024