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Aparthotel

Oriente Suites

Property class: 2

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Photo gallery for Oriente Suites

A building with multiple balconies, some with plants and outdoor lighting fixtures. - Oriente Suites (Madrid)
A neatly made bed with white linens and a beige blanket, a bedside table with a lamp, and a wall with framed pictures. - Oriente Suites (Madrid)
A wooden staircase with a handrail and a wall-mounted phone. - Oriente Suites (Madrid)
A modern kitchen with white cabinets, a dining table with chairs, and a view of a balcony with white curtains. - Oriente Suites (Madrid)
A multi-story building with balconies, a storefront, and parked cars. - Oriente Suites (Madrid)
Located close to Plaza Mayor and Royal Palace of Madrid, Oriente Suites provides a restaurant. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom, City View

A modern kitchen with white cabinets, a dining table with chairs, and a view of a balcony with white curtains.

Apartment, 1 Bedroom, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 Bedroom, City View

A cozy room with wooden floors, a TV, a dining table with chairs, a sofa, and a lamp.

Penthouse, 1 Bedroom, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Apartment

A compact living space with a sofa, dining table, chairs, a washing machine, and a TV mounted on the wall.

Basic Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Madrid Centro, a neighborhood in Madrid, is home to Oriente Suites. Notable landmarks in the area include Plaza Mayor and Royal Palace of Madrid. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
View more Aparthotels in Madrid
Map
Calle Escalinata 4, Madrid, 28013

What's nearby

  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    2 min walk - 0.1 miles
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    2 min walk - 0.1 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    5 min walk - 0.3 miles
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    5 min walk - 0.3 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    5 min walk - 0.3 miles

Getting around

  • Opera Station
    1 min walk
  • Madrid Principe Pio Station
    19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    26 min drive

Restaurants

  • Paraíso del Jamon
    2 min walk
  • Asador Real
    1 min walk
  • Taberna Real
    2 min walk
  • Casa Nicasio
    2 min walk
  • Café Vergara
    2 min walk

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  • Washer
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A restaurant

Bedrooms

  • 1 bedroom
  • Down comforter

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Washing machine

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe at front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 floors
  • 5 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [H Oriente.Calle Arenal,23]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Oriente Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Oriente Suites?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Oriente Suites?

Check-out is at noon.

Where is Oriente Suites located?

Located in Madrid Centro, this aparthotel is within a 10-minute walk of Plaza Mayor and Royal Palace of Madrid. Opera Station is only a 2-minute walk and Callao Station is 7 minutes.

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Reviews

Oriente Suites Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Location

8.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Excellent stay

Excellent location. Bedroom was away from street noises and very quiet. Kitchen was fully stocked with appliances and cookware. Nearby grocery and restaurants. Staff very friendly and helpful.
Stayed 9 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall a well equipped, cozy place to be. Walkable to most local sites but the metro is also only a block away. Numerous restaurants in the immediate area. The apartment is cleaned daily by lovely ladies. The only issue we had was that we had was that the listing shows that the apartment is equipped with Air conditioning. It is, but there was no remote to operate it and when we asked we were told that the remote would not be available until May 1 and “to open the windows”. We were there for 4 nights in late April with the average temperatures in the mid to high 20’s and the option given was just not feasible as the place heated up quite badly. We tried closing and shuttering windows during the day to keep the place cool but that also did not cool enough to allow for a decent nights sleep as it was simply too warm. Even a portable fan would have helped.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Great stay!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a cozy 1 bed apartment with a kitchen & living room. Great location by all the stores. Would definitely stay here again'
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This is a great and very accessible area. The Opera station it’s right there. Taxis are also available 24/7, which it’s convenient for the airport. The apartment it’s very well equipped and clean. You feel at home, it’s a private unit and has a washer which it’s one of the best perks! Beds are comfortable and the check in process was really proactive. You are close to all the restaurants and great areas of Madrid vibrant city. I will definitely book at Oriente suites again.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Sehr zentrale, gute Lage, direkt an der U-Bahn „Opéra“ In der Nacht recht ruhig. Gute, freundliche Kommunikation mit der Unterkunft (Hostal).
Stayed 9 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Muy bien ubicado
Stayed 2 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolute bang for your buck! Yhe apartment was super cute, VERY clean, and in such a great area! Picking up our keys was a breeze, you just have to pop around to the Hostal around the corner. Only a block from the metro and some awesome restaurants and a short walk to the Royal Palace and the Opera! I seriously cannot recommend this place enough! I didnt want to leave!
Stayed 7 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente!!

Excelente!! Muy buena ubicación, y pese a estar en una zona súper movida, se cierran las ventanas y no se escucha nada. En el departamento hay de todo, y las habitaciones individuales son impecables y acogedoras. A 1 minuto del Mercado San Miguel, a 1 minuto del metro de la ópera, a 2 minutos de Sol. Exelente!! En la recepción súper amables y se pueden dejar las maletas después del check out. Además zona para trabajar con internet.
Stayed 3 nights in Sep 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Muy bien situado.

La experiencia ha sido estupenda. El apartamento está muy bien situado y la atención que hemos recibido ha sido excelente.
Stayed 2 nights in Jul 2017
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities

Terrible Service, wold not recommend staying here

First of all, the rooms here are not so bad. It's got basic amenities, a small kitchen, a small living room with a sofa, and a bedroom that sleeps two people. BUT, the service and the staffs were horrible. During my stay, water was entirely cut off for almost a whole day but the staffs told me to just wait and did nothing about it. I had to buy water from shops nearby to wash myself and I was never compensated for any of this. Plus, the price was very high compared to other apartment-type hotels nearby. Definitely would not recommend staying at this unfriendly place.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização e habitação perfeitos

A localização é excepcional: junto ao metrô Opera, praça de Isabel II, pertíssimo da Placa Mayor, catedral, há um Carrefour a 2 min. O apartamento possui conforto, comodidades e limpeza, que é diária. Mobília nova, reformado. Fiquei no 5° andar, que possui um terraço.Valeu muito a pena, em Madrid, sempre retornarei ao Oriente Suítes da Calle Escalonada. A única ressalva é que não possui cofre na habitação.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed apartment for exploring Madrid

Well placed little appartment within sight of the Theatre Real, about 2 minutes walk from the Royal Palace and five minutes from Plaza Major - so great as a base for exploring the city. Appartment well equiped, clean and comfortable (although you might not wish to sleep on the sofa bed for more than a couple of nights...). Good little balcony to sit on and watch the world go by.
Verified review

8/10 Good

Liked: Cleanliness, communication
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Liked: Cleanliness
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort