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Hotel Zentral Castellana Norte

4.0 star property
Hotel in Madrid with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Zentral Castellana Norte

Interior entrance
Breakfast and dinner served
Family Quadruple Room | 1 bedroom, down comforters, minibar, in-room safe
1 bedroom, down comforters, minibar, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, down comforters, minibar, in-room safe

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
2 bathrooms
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

1 bedroom, down comforters, minibar, in-room safe

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Hair dryer
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, down comforters, minibar, in-room safe

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Down duvet
Hair dryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed

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About the neighborhood

Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050

What's nearby

  • IFEMA - 4 min drive - 3.1 miles
  • Plaza de Castilla - 4 min drive - 2.5 miles
  • Bernabéu Stadium - 6 min drive - 3.4 miles
  • Real Madrid City - 7 min drive - 4.4 miles
  • Gran Via - 11 min drive - 6.0 miles

Getting around

  • Ramon y Cajal Station - 5 min drive
  • Fuente de la Mora Metro Station - 7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive

Restaurants

  • ‪Ni Hao - Arturo Soria - ‬15 min walk
  • ‪Bar Welcome Restaurante - ‬2 min walk
  • ‪El Metro - ‬7 min walk
  • ‪La Fragua del Pinar - ‬3 min drive
  • ‪Crono - ‬4 min walk

About this property

Hotel Zentral Castellana Norte

Upscale hotel near Bernabéu Stadium
A terrace, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Hotel Zentral Castellana Norte. The on-site restaurant, Restaurante Neptuno, offers breakfast and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Express check-out, express check-in, and concierge services
  • A banquet hall, a front-desk safe, and wedding services
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Eco-friendly toiletries, bidets, and tubs or showers
  • LCD TVs with cable channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 m
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between August 01 and August 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Zentral Castellana Norte
Occidental Castellana Norte
Hotel Zentral Castellana Norte Hotel
Hotel Zentral Castellana Norte Madrid
Hotel Zentral Castellana Norte Hotel Madrid

Frequently asked questions

Is Hotel Zentral Castellana Norte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Zentral Castellana Norte?

Self parking is available for EUR 20 per day.

What time is check-in at Hotel Zentral Castellana Norte?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Zentral Castellana Norte?

Check-out is at noon.

Where is Hotel Zentral Castellana Norte located?

Located in Hortaleza, this hotel is within 3 mi (5 km) of Paseo de la Castellana, Azca Financial District, and Gate of Europe. Cuatro Torres Business Area and Plaza de Castilla are also within 3 mi (5 km). Fuente de la Mora Metro Station is 7 minutes by foot and Virgen del Cortijo Station is 8 minutes.

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Hotel Zentral Castellana Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 370 reviews
Rating 8 - Good. 148 out of 370 reviews
Rating 6 - Okay. 25 out of 370 reviews
Rating 4 - Poor. 6 out of 370 reviews
Rating 2 - Terrible. 2 out of 370 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great front desk staff and room!
Stayed 2 nights in Jun 2025

8/10

Nice hotel and not far from places to see.
Stayed 1 night in Apr 2025

10/10

Front desk was friendly and accomidating. Rooms were clean and modern.
Stayed 1 night in Jun 2025

10/10

Excellent experience overall
Stayed 1 night in Feb 2025

10/10

Would stay again!

10/10

Everything was exelent!!!
Stayed 10 nights in Oct 2024

10/10

Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.
Stayed 1 night in Nov 2024

10/10

Incredible hotel
Stayed 8 nights in Feb 2024

10/10

Very good experience, can’t wait to go back
Stayed 6 nights in May 2024

10/10

It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024

6/10

Clean overall
Stayed 3 nights in Oct 2024

10/10

Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024

8/10

Bed was amazing

10/10

Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024

6/10

Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024

8/10

Great location for the office I was working. Room was nice and a good size, nice breakfast. Shower was not thermostatic and went hot/cold. I could hear noise from adjoining rooms.
Stayed 2 nights in Apr 2024

8/10

breakfast was good no hotel airport shuttle and AC was not working
Stayed 1 night in Jul 2022

8/10

I can only complain about the air conditioning. Everything else was great
Stayed 1 night in Apr 2024

8/10

The AC wasn't working, I was sweating inside, and outside was cold.
Stayed 1 night in Oct 2024

8/10

AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.
Stayed 3 nights in May 2023

6/10

The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.
Stayed 3 nights in Mar 2024

8/10

Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.
Stayed 3 nights in Mar 2024

8/10

Stayed 4 nights in Feb 2025

10/10

Un hotel muy tranquilo ,
Stayed 2 nights in Feb 2025

6/10

Stayed 4 nights in Feb 2025