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Hotel Zentral Castellana Norte

Property class: 4

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Photo gallery for Hotel Zentral Castellana Norte

A modern dining area with round pendant lights, white chairs, and a central buffet station. - Hotel Zentral Castellana Norte (Madrid)
A modern hallway with green walls and numbers indicating room locations. - Hotel Zentral Castellana Norte (Madrid)
A hotel room with a large bed, a desk, a chair, and a breakfast tray on the bed. - Hotel Zentral Castellana Norte (Madrid)
A modern interior with a long hallway, seating area with purple chairs, a cart with a plant, and a large wall art piece. - Hotel Zentral Castellana Norte (Madrid)
A hotel with a modern facade, multiple floors, and a prominent entrance. - Hotel Zentral Castellana Norte (Madrid)
At Hotel Zentral Castellana Norte, you can look forward to a terrace, dry cleaning/laundry services, and car rentals on site. The on-site restaurant, Restaurante Neptuno, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Quadruple Room

A modern hotel room with a bed, a bench, a TV, and a wardrobe.

Family Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a breakfast tray on the bed.

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Superior Triple Room

A hotel room with a large bed, a desk, a chair, and a breakfast tray on the bed.

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed and 1 Twin Bed
  • Free wired internet

View all photos for Superior Double Room Single Use

A hotel room with a large bed, a desk, a chair, and a breakfast tray on the bed.

Superior Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Fitness Room

A woman using an exercise bike in a room with a green wall and a large window.

Fitness Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Premium Double Room

A modern hotel room with a large bed, a desk, a chair, and a window with curtains.

Premium Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Hortaleza, a neighborhood in Madrid, Hotel Zentral Castellana Norte is near the airport and near a metro station. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Paseo de la Castellana and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Riyadh Air Metropolitano. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050

What's nearby

  • A modern skyscraper with a reflective glass facade and a distinctive red and white structural design.
    Azca Financial District
    3 min drive - 1.6 miles
  • A cityscape with high-rise buildings, a river, and a park.
    Cuatro Torres Business Area
    4 min drive - 1.8 miles
  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    4 min drive - 2.0 miles
  • Moraleja Business Park
    3 min drive - 1.8 miles
  • Embassy of the Netherlands
    4 min drive - 1.8 miles

Getting around

  • Ramon y Cajal Station
    5 min drive
  • Fuente de la Mora Metro Station
    7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    13 min drive

Restaurants

  • Bar Toñi
    3 min walk
  • La Tagliatella | Manoteras
    6 min walk
  • El Barrilón
    2 min drive
  • VIPS Smart
    6 min walk
  • Mcdonald’s
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 m
  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar Cibeles
  • Restaurante Neptuno

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Zentral Castellana Norte pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Hotel Zentral Castellana Norte?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Zentral Castellana Norte?

Check-out is at noon.

Where is Hotel Zentral Castellana Norte located?

Located in Hortaleza, this hotel is 2.4 mi (3.8 km) from Paseo de la Castellana and 3 mi (4.8 km) from IFEMA. Azca Financial District and Gate of Europe are also within 3 mi (5 km). Fuente de la Mora Metro Station is 7 minutes by foot and Virgen del Cortijo Station is 8 minutes.

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Reviews

Hotel Zentral Castellana Norte Reviews

9.0

Wonderful

9.4

Cleanliness

7.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 297 out of 515 reviews
Rating 8 - Good. 172 out of 515 reviews
Rating 6 - Okay. 37 out of 515 reviews
Rating 4 - Poor. 7 out of 515 reviews
Rating 2 - Terrible. 2 out of 515 reviews

Reviews

Verified review

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast, nice staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Yeinier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is great to rest since is outside the city, convenient bus stop few steps out that will take you to the city and avoid the stress of driving.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet! BUS # 150 stops right in front and takes you to historical Madrid in about 50mins, cheap and convenient.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good staff, good services
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Yeinier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a good breakfast with a nice variety of options, which was definitely one of the highlights of the stay. Unfortunately, the air conditioning was not working properly, and the room was uncomfortably warm. Overall, the breakfast was a positive experience, but the AC issue affected the comfort of the stay. I hope the hotel addresses this problem for future guests.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Mykola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is sufficiently clean with comfortable rooms. Staff are friendly and helpful. It is located in mainly office/industrial area, convenient for the airport and northern parts of the city (although commuting to the city centre by public transport takes ~30-50min). The breakfast is nice.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Comfortable room and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have been amazing, food was good very clean and modern hotel Not much shopping in the area or things to do in the area Happy to recommend
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, and rooms were clean. Close to metro station.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property very nice and welcoming, although I have yet to venture outside of hotel as yet :)
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

ONTRANCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome 👌 made check in a breeze.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Fengxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Service was great, very nice and helpful. Breakfast was also very good. We very much enjoyed the stay and would love to return.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Hotel Zentral Castellana Norte. The spacious clean room was wonderful. The staff we very helpful and friendly. The restaurant had excellent meals and the breakfast buffet was good. Thanks for an enjoyable stay.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close enough to the airport
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was friendly and accomidating. Rooms were clean and modern.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a quiet part of the city.

It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room we stayed in the furnuture required a little TLC. Can't fault the bed for sleeping and the shower. The walls were thiner than expected, so hearing neighbours and guests in the corridoor. The room didn't have a kettle, cups or a facilities to make a hot drink. A plus was the hotel was near to the train station so easy to get into town and airport. Would stay if the noise levels could be resolved and having hot drink facilities are provided.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Houssine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
AC worked well. Anything we needed from front desk was accommodated. Some staff friendlier than others
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Shivashankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, amenities
Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Nerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and good location for the office. However the air conditioning was very noisy and for rooms listed as having soundproofing there was a lot of noise from other rooms. Breakfast had a good selection but regularly ran out of orange juice, last day had no meat on the hot buffet
Stayed 4 nights in Jun 2025