See all properties

Novotel Madrid Center

4.0 star property
Modern hotel in Madrid's cultural heart offers seasonal pool, garden, and playground for relaxation between city adventures

Choose dates to view prices

Photo gallery for Novotel Madrid Center

Seasonal outdoor pool - Novotel Madrid Center (Madrid)
Exterior - Novotel Madrid Center (Madrid)
Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe - Novotel Madrid Center (Madrid)
2 bars/lounges, poolside bar - Novotel Madrid Center (Madrid)
Executive Room, 1 Queen Bed, Terrace | Terrace/patio - Novotel Madrid Center (Madrid)
Novotel Madrid Center offers comfort near El Retiro Park and Puerta de Alcalá. Enjoy meals at Eat Bar, a seasonal pool, and a garden. The hotel provides in-room WiFi and multilingual staff for local recommendations.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Twin Beds

7.8 out of 10
Good
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(63 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room with one Queen bed and two child beds

Standard Room with one Queen bed and two child beds | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room with one Queen bed and two child beds

9.0 out of 10
Wonderful
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Salamanca neighborhood, Novotel Madrid Center is connected to a rail/subway station. Notable landmarks in the area include Puerta de Alcalá and Gran Via, and travelers wishing to experience a bit of culture can try National Prado Museum. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience to public transportation: O'Donnell Station is 6 minutes by foot and Goya Station is 9 minutes. Visit our Madrid travel guide
Map
O'donnell 53, Madrid, Madrid, 28009

What's nearby

  • Movistar Arena
    Movistar Arena
    3 min walk - 0.2 miles
  • Panorama of Crossing the Calle de Alcala and Gran Via in Madrid
    Calle de Alcalá
    6 min walk - 0.4 miles
  • Puerta de Alcalá
    Puerta de Alcalá
    19 min walk - 1.0 mile
  • Plaza de Toros de Las Ventas
    Plaza de Toros de Las Ventas
    19 min walk - 1.0 mile
  • El Retiro Park
    El Retiro Park
    5 min drive - 1.6 miles

Getting around

  • Madrid Recoletos Station
    3 min drive
  • O'Donnell Station
    6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    15 min drive

Restaurants

  • Madariz Café
    5 min walk
  • Eat Bar
  • El Parador del Jamón
    1 min walk
  • Bar Los Torreznos
    3 min walk
  • Telepizza
    2 min walk

About this property

Novotel Madrid Center

Upscale hotel near Movistar Arena
Located close to El Retiro Park and Puerta de Alcalá, Novotel Madrid Center provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site restaurant, Eat Bar, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, a TV in the lobby, and a banquet hall
  • Wedding services, a front-desk safe, and a computer station
  • Guest reviews give top marks for the helpful staff and location
Room features
All 790 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 37-inch LED TVs with satellite channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Similar properties

Exterior
Novotel Madrid City Las Ventas
Ciudad Lineal
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 492 reviews
Novotel Madrid City Las Ventas
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 27 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 11:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–8:00 PM.

Is Novotel Madrid Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 27 per day.

What time is check-in at Novotel Madrid Center?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Novotel Madrid Center?

Check-out is at noon.

Where is Novotel Madrid Center located?

Located in Salamanca, this hotel is within 1 mi (2 km) of Movistar Arena, Puerta de Alcalá, and El Retiro Park. Gran Via and National Prado Museum are also within 2 mi (3 km). O'Donnell Station is 6 minutes by foot and Goya Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Novotel Madrid Center Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 799 out of 1166 reviews
Rating 8 - Good. 263 out of 1166 reviews
Rating 6 - Okay. 69 out of 1166 reviews
Rating 4 - Poor. 21 out of 1166 reviews
Rating 2 - Terrible. 14 out of 1166 reviews

Reviews

Verified

10/10 Excellent

roselyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Novotel Madrid Centre. The location is very convenient, the room was clean, and the staff were all friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and surrounding area. Easy to get around to. Great stay.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and polite staff, excellent breakfast available. Slightly further out of the city (20 mins walk) but still a very good location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Wayne Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean. Staff lovely and a good spot for transport links around the city.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Cenk Soner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, safe and quiet neighborhood. Staff is helpful, hotel is very clean and perfect breakfast buffet. Close to metro stations which makes easy to get everywhere needed.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Jean-Luc Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect, better than other super quality hotels I stayed in Madrid. My fiancée was super impressed and delighted about her stay with me. Thank you, it is not just the hotel but also the staff and management that makes the difference.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stylish hotel. Very clean, staff helpful and friendly. Advertised a children’s play area but this only seemed to be a corner of chairs in the lobby area.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Toby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was incredible and I believe kids eat for free. Location is very central and the front desk was helpful. Not a hotel for you if you are seeking cultural charm, but very comfortable and easy. Room was not spectacular but was serviceable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Perfect for a city break. Metro close by for easy access to center. Walking distance from the beautiful Retiro Park
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, great location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, staff SUPER friendly! Room in perfect condition
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

reiner

Liked: Cleanliness, amenities, property conditions & facilities
Great location Very clean Friendly service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fopefoluwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room service menu was good, the laundry service was also good. The hotel is walking distance from good restaurants and cafes etc which I thought great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was amazing and the rooms were comfortable too
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yilam

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at Madrid center many things to do walking,clean roomans staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness
Great service
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean and spacious room, good value for money
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, staff very nice, and very good breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Richard David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and the breakfast was amazing with plenty of choice. Rooms very clean and hotel also very clean. Well situated for the Metro (O’Donnell or Goya) and a short distance to the Retiro gardens. Easy to get to from the airport on Bus 203 (5 Euro per person when we took it). Lots of places to eat nearby & hotel food really good. Check out the cafes and bars in Goya. Gym small but plenty of apparatus - treadmill, 3 bikes, X-trainer, weights machine and weights. Highly recommend this hotel for visiting Madrid.
Bathroom
Bedroom
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel location was great. The service was very helpful and kind to us. Would recommend to stay at this hotel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tone Beate

Liked: Cleanliness, staff & service, amenities
great,clean hotel. very good locatioan, walkable to a lot of the main attractions like retiro park.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Stephanus

Liked: Cleanliness, amenities, property conditions & facilities
Big room, 2 adults, 2 big kids, helpful staff and a beautiful city
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! We loved staying here and recommend it. Our family and in laws thought it was beautiful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mahmud

Liked: Cleanliness, staff & service, amenities
Clean rooms and great breakfast. near 2 meteo stations, supermarket, coffee shops and restaurants.
Stayed 3 nights in Jan 2026