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NH Collection Madrid Gran Vía

4.0 star property
Rooftop relaxation awaits at this Madrid hotel where guests sip expertly crafted cocktails while taking in panoramic views of the city's vibrant streets

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Photo gallery for NH Collection Madrid Gran Vía

A balcony with a table holding a bottle of champagne, a silver pot, and a plate with macarons and berries. - NH Collection Madrid Gran Vía (Madrid)
A modern hotel room with a large bed, a seating area with a sofa and armchairs, and a staircase with a decorative railing. - NH Collection Madrid Gran Vía (Madrid)
A modern bar area with a curved counter, shelves with bottles, and hanging pendant lights. - NH Collection Madrid Gran Vía (Madrid)
Lunch and dinner served - NH Collection Madrid Gran Vía (Madrid)
A modern interior with a seating area, a patterned rug, and a large window with a view of a building. - NH Collection Madrid Gran Vía (Madrid)
NH Collection Madrid Gran Vía sits in the heart of the city, offering upscale amenities and Spanish cuisine at Picalagartos restaurant. Travelers appreciate the bar on the charming terrace, the helpful staff, and the convenient location near both Puerta del Sol and Plaza Mayor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite with Gran Via View and Balcony

A modern hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Junior Suite with Gran Via View and Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room (Gran Vía View)

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with a bed, a desk, a chair, a lamp, and a view of the outdoors through a window with curtains.

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room (Gran Vía View)

A hotel room with a large bed, a bedside table with a phone, and a view of a building through the window.

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(24 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small side table, and a chair with a cushion.

Superior Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Panoramic Gran Via View

A modern hotel room with a large bed, a flat-screen TV, a desk with a coffee machine, and a seating area.

Premium Panoramic Gran Via View

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite with Gran Via View and Balcony Extra Bed 2A + 1C

A modern hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Junior Suite with Gran Via View and Balcony Extra Bed 2A + 1C

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite with Gran Via View and Balcony 3 Adults

A modern hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Junior Suite with Gran Via View and Balcony 3 Adults

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, Balcony

Superior Room, Balcony | Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, NH Collection Madrid Gran Vía is in the entertainment district and near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Gran Via 21, Madrid, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    5 min walk - 0.3 miles
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    6 min walk - 0.4 miles
  • A large public square with a central monument, surrounded by trees and tall buildings.
    Plaza de España - Princesa
    8 min walk - 0.5 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    10 min walk - 0.5 miles

Getting around

  • Gran Via Station
    1 min walk
  • Madrid Recoletos Station
    15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    19 min drive

Restaurants

  • McDonald's
    1 min walk
  • Tapa Tapa
    1 min walk
  • Picalagartos Sky Bar
    1 min walk
  • Beata Pasta Gran Vía
    1 min walk
  • Starbucks
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Picalagartos
  • Picalagartos

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 23 to 35 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is NH Collection Madrid Gran Vía pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at NH Collection Madrid Gran Vía?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Madrid Gran Vía?

Check-out is at noon.

Where is NH Collection Madrid Gran Vía located?

Located in Madrid Centro, this hotel is steps from Casino Gran Via and Gran Via. Puerta del Sol and Plaza Mayor are also within 15 minutes. Gran Via Station is only a 2-minute walk and Sevilla Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Madrid Gran Vía Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 813 out of 1005 reviews
Rating 8 - Good. 138 out of 1005 reviews
Rating 6 - Okay. 31 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Condra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, friendly staff and nice rooftop bar
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice double room as had 3 adults clean.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, amazing views and the staff was incredibly kind and nice!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly staff, clean new rooms
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Great staff, great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, super clean and the best staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Diana L

Liked: Cleanliness, amenities, property conditions & facilities
spotless room, very kind staff, and great location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

LeeShian

Liked: Cleanliness, staff & service, amenities
Hotel staffs were some of the best I interacted with in a while. Beautiful hotel with great room and superb location.
Stayed 1 night in Feb 2026
Verified

8/10 Good

carlos rene

Liked: Staff & service, property conditions & facilities
The location justifies the above average price of the hotel. the minimalistic rooms are really expensive, but, the theaters, musicals, good food and shopping leverage the price.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful property well located
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is excellent, right on Gran Vía. You can easily walk to any nearby restaurant in the area. The rooms are very nice, many with balconies, and you can hardly hear any street noise, which makes the stay very comfortable. An excellent option to stay in Madrid.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good location for our visit!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great staff, the rooms are very comfortable and the rooftop has an amazing view!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located hotel
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

REYNALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-located hotel with very friendly staff, 100% recommended…
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, very well connected to public transportation, shops, restaurants, and some of Madrid's main touristic attractions.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, property conditions & facilities
Been already twice, would recommend to everyone. Amazing team and amazing service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities
Lovely staff, beautiful views, clean, and will definitely be back.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for weekend trip to Madrid, we couldn’t fault the location , service and room !
View from room 504
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay at Madrid

Good location, clean, friendly
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Ruby English

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast service was excellent! Cleaning staff was amazing! Location was awesome!
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and staff was top notch.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was small but other than that we enjoyed our stay. Rooftop bar was a great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, quiet room, close to everything,
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing! Loved the location and friendly, welcoming staff. Very clean and comfortable with a great breakfast selection.
Stayed 3 nights in Jul 2025