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Metropol

3.5 star property
Travelers find their own pace in Madrid's historic center, where the city's vibrant energy meets convenient access to cultural landmarks and urban adventures

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Photo gallery for Metropol

Deluxe Double Room, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, free WiFi - Metropol (Madrid)
Interior - Metropol (Madrid)
Interior - Metropol (Madrid)
Interior - Metropol (Madrid)
Porch - Metropol (Madrid)
The Metropol sits in central Madrid just steps from Gran Via, putting travelers right where they want to be. Guests can relax on the rooftop terrace after exploring the city, enjoy a well-made drink at the bar, and use the in-room WiFi to plan their next day's adventures.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Single Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room (Interior)

Premium bedding, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room (Interior)

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, blackout drapes, free WiFi

Superior Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Exterior)

Double or Twin Room (Exterior) | Premium bedding, in-room safe, blackout drapes, free WiFi

Double or Twin Room (Exterior)

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (With Extra Bed)

Double Room (With Extra Bed) | Premium bedding, in-room safe, blackout drapes, free WiFi

Double Room (With Extra Bed)

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, free WiFi

Suite, 1 Bedroom

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, free WiFi

Deluxe Double Room, 1 Bedroom

  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Metropol is in a shopping district and near a metro station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
MONTERA, 47, Madrid, Community of Madrid, 28013

What's nearby

  • Gran Via
    Gran Via
    1 min walk - 0.1 miles
  • Plaza de Callao
    Plaza de Callao
    5 min walk - 0.3 miles
  • Puerta del Sol
    Puerta del Sol
    5 min walk - 0.3 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    8 min walk - 0.5 miles
  • Plaza Mayor
    Plaza Mayor
    10 min walk - 0.5 miles

Getting around

  • Gran Via Station
    1 min walk
  • Madrid Recoletos Station
    15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    25 min drive

Restaurants

  • McDonald's
    1 min walk
  • Picalagartos Sky Bar
    1 min walk
  • Starbucks
    1 min walk
  • Tapa Tapa
    1 min walk
  • Beata Pasta Gran Vía
    1 min walk

About this property

Metropol

Hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Metropol provides a rooftop terrace, a bar, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Multilingual staff, free newspapers, and a computer station
  • Smoke-free premises, concierge services, and an elevator
Room features
All 68 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 22-inch HDTVs with digital channels
  • Daily housekeeping and phones

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  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Breakfast available for a fee: EUR 5.90 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately EUR 5.9 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

What time is check-in at Metropol?

Check-in start time: 2:30 PM; Check-in end time: 5:30 AM.

What time is check-out at Metropol?

Check-out is at noon.

Where is Metropol located?

Located in Madrid Centro, this hotel is steps from Casino Gran Via and Gran Via. Puerta del Sol and Plaza de España - Princesa are also within 10 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Metropol Reviews

8.4

Very Good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 424 out of 997 reviews
Rating 8 - Good. 402 out of 997 reviews
Rating 6 - Okay. 115 out of 997 reviews
Rating 4 - Poor. 45 out of 997 reviews
Rating 2 - Terrible. 11 out of 997 reviews

Reviews

Verified

8/10 Good

Raghav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and peaceful stay

Firstly the location of the hotel is excellent. My stay was for 4 days, it was comfortable and peaceful.
Stayed 3 nights in May 2019
Verified

10/10 Excellent

RENATO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hace mucha falta la instalación de mini bar en las habitaciones. Todo lo demás, perfecto.
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location!!! Clean Secure Like white sheets cleanness
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Centrico pero la cama es mejorable

Muy lindo hotel. Solamente que la cama no es la mas cómoda del mundo.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue muy bueno, atención, ubicación, estado de los apartamentos. Lo único es que la habitación era muy pequeña y no estaba muy cómoda. El resto fue perfecto.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Saerom

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

위치가 좋은곳!

위치는 정말 짱이였어요. 다 만, 공사중이여서 뷰가 생각보다 정말 볋로였고, 삐규뎍거리는 침대도 뷸펺했어요. 스페일 여행 동안 제일 기대한 호텔이였는데 제일 실뫙슈러웠어요. 다시는 않갏것가타요.
Stayed 2 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
部屋に冷蔵庫がありませんでした。外からのノイズも気になりました。
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the roof terrace- it was lovely to be able to sit out there and read in the morning sunshine with a coffee.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Mårten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Väldigt fina rum. Oerhört hjälpsam personal. Mycket fina och rena rum. Mitt i centrum
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay in 2 years, and Praktik Metropol continues to be a good choice given the price and location. Being on Gran Via makes it really easy to find shops and restaurants nearby, as well as being easy accessible via public transport. Most tourist sites are within walking distance as well. The staff are consistently friendly and helpful, and are available 24 hours a day. Only minor quibbles are that there are no coffee/tea facilities in-room, nor is here a minibar fridge.
Stayed 4 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
This is more like a hostel
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es inmejorable. El equipamiento y los servicios son originales y acogedores. El precio nos pareció un poco caro.
Stayed 5 nights in Apr 2019
Verified

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Moderno, buena ubicación, pero habitaciones XS

En el corazón de Madrid, una gran recepción espaciosa, el servicio es bueno pero... las habitaciones muy incomodas, apenas cabe la cama y si llevas valijas amplias es difícil que las puedas abrir.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll definitely come back

Dejligt hotel med meget hjælpsomt personale
Stayed 3 nights in Apr 2019
Verified

6/10 Okay

flavia

Liked: Cleanliness
O ponto alto do hotel é a decoração e a localização que é excelente. Ponto ruim foi que por ainda não ser verão não estava funcionando o sistema de ar condicionado. Acontece que estava fazendo por volta de 23 graus na cidade e o quarto era extremamente quente. Em função do calor tínhamos que abrir a janela que dá ao lado de um Mac donalds. Enfim sentíamos muito calor ou muito cheiro de fritura.
Stayed 3 nights in Apr 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Overpriced for an I terior room with view of walls and pipes. Phone did not work. No explanation and not even a welcome sheet of paper explaining how the phone works ie what number to dial for front desk or to dial out. Small room with old worn dirty unappealing furniture.
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

joselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização excelente

Excelente localização em frente tem um ponto de onibus que leva ate a praca di roma e compre a sua passagem no proprio hotel que fica com o preço melhor.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
great location, friendly helpful staff, clean but small room ( only one chair not small table or second chair, twin beds was two mattresses in one bed frame), roomy bathroom, and nice view from rooftop terrace
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

le séjour madriène

hôtel très sympathique,accueil tout à fait charmant.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Schönes Badezimmer. Betten verrücken sehr leicht. Hellhörig, Musik aus irgendeinen Teil des Gebäudes lief durchgehend, seitens des Hotels konnte nicht weiter geholfen werden.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Gute Einrichtung. Zentrale Lage. Tolle Dachterrasse. Gleichgültige Rezeption. Sehr laute elektronische Abteilung auf dem Dach
Stayed 6 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

This hotel has a great location in Central Madrid, great rooms, friendly and helpful staff, and good value for money. What you want to see in Central Madrid is within walking distance. The roof balcony offers a good view of the city.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ystävällinen henkilökunta, loistava sijainti, sympaattiset huoneet
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No air conditioning. Room was too hot. Location was really central, on the corner with Gran Via . This may not be ideal for everybody
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good stay

Okay so... I usually dont write bad reviews or have bad experiences with hotels, however I overall did not have a good stay at this hotel. I can imagine if you come as a tourist with no plan to stay in the hotel and only drop your bags it is okay - the good thing with the hotel is the location. Perfect location in the middle of the touristy areas. To the bad stuff... First of all heads up this hotel doesnt have its own entrance - they have 3 floors in a building with hostels based on top of it. Therefore it was kind of difficult to find it and a hassle if you have lots of bags. I first received a room that was disgustingly dirty in the bathroom (I doubt it was cleaned) and when I told the girl in reception she was very unfriendly. She acted like she didnt believe me, offered no apology or any help with my bags that I could barely carry having to make my way back to reception and open doors etc. She just walked me to the room to check on my complaint before agreeing to move me to a different room. Once I did receive the new room the key card didnt work and I had to go back for a second time carrying all my bags. Still no help offered when she came with me to check the key card the second time. You can hear everything from other rooms. Also very uncomfortable beds with no proper bed cover - I was freezing and slept terrible even though I turned on the heat. Obviously this isnt a good review so I would not recommend this hotel or stay there again...
Stayed 3 nights in Mar 2019