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Mercure Madrid Centro

4.0 star property
Travelers sip freshly brewed coffee at the hotel's café before wandering Madrid's art-filled streets, then return to unwind at the lively bar after museum visits.

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Lobby sitting area - Mercure Madrid Centro (Madrid)
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Premium bedding, down comforters, minibar, in-room safe - Mercure Madrid Centro (Madrid)
Meeting facility - Mercure Madrid Centro (Madrid)
Exterior - Mercure Madrid Centro (Madrid)
Just steps from Puerta del Sol and Gran Via, Mercure Madrid Centro offers a convenient base with practical amenities. Guests love the on-site coffee shop, laundry services, car rentals, and relaxing bar. Visitors praise the helpful staff after visiting the Prado Museum.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Double Bed

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 1 Twin Bed

Premium bedding, down comforters, minibar, in-room safe

Twin Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
HDTV
Sofa bed
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Twin Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Twin Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Down duvet
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, 1 Twin Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room, 1 Twin Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Mercure Madrid Centro is in the entertainment district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Plaza de Cibeles. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Guests love the hotel's location for the sightseeing. Visit our Madrid travel guide
Map
Lope De Vega 49, Madrid, Madrid, 28014

What's nearby

  • Prado Museum featuring a garden and heritage architecture
    Prado Museum
    2 min walk - 0.1 miles
  • Thyssen-Bornemisza Museum showing art and interior views
    Thyssen-Bornemisza National Museum
    2 min walk - 0.1 miles
  • 0_56888998
    Plaza de Santa Ana
    6 min walk - 0.4 miles
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    8 min walk - 0.5 miles
  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    8 min walk - 0.5 miles

Getting around

  • Anton Martin Station
    6 min walk
  • Atocha Cercanías Station
    13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    19 min drive

Restaurants

  • Cafetería Restaurante Prado
    1 min walk
  • Bar La Platería
    3 min walk
  • Los Rotos
    2 min walk
  • Lobby, The Palace, A Luxury Collection Hotel
    3 min walk
  • VIPS
    3 min walk

About this property

Mercure Madrid Centro

Upscale hotel near Prado Museum
Near Puerta del Sol and Gran Via, Mercure Madrid Centro provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, local meal delivery service, and a front-desk safe
  • A banquet hall, tour/ticket assistance, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 60 individually furnished rooms offer comforts such as free international calls and premium bedding, as well as amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 42-inch HDTVs with satellite channels
  • Heating, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 31.50 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 474 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Covered self parking fee: EUR 31.5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Lope
Hotel Lope de Vega
Hotel Lope de Vega Madrid
Hotel Lope Vega
Lope de Vega Madrid
Lope Hotel
Mercure Madrid Centro Lope Vega Hotel
Mercure Centro Lope Vega Hotel
Mercure Madrid Centro Lope Vega
Mercure Centro Lope Vega
Mercure Madrid Centro Hotel
Mercure Centro
Lope De Vega Hotel
Mercure Madrid Centro (Lope de Vega)
Mercure Madrid Centro Hotel
Mercure Madrid Centro Madrid
Mercure Madrid Centro Hotel Madrid

Frequently asked questions

Is Mercure Madrid Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 31.5 per night. Limited spots are available.

What time is check-in at Mercure Madrid Centro?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Madrid Centro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Madrid Centro located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Paseo del Prado and Prado Museum. Gran Via and Plaza de Santa Ana are also within 10 minutes. Anton Martin Station is 6 minutes by foot and Estación del Arte is 8 minutes.

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Reviews

Mercure Madrid Centro Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 398 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
Stayed 5 nights in Sep 2025

10/10 Excellent

Lucero

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!
Stayed 4 nights in Nov 2025

10/10 Excellent

Gary

Liked: Amenities
Close to central sites. Staff was super friendly. Breakfast was excellent
Stayed 3 nights in May 2025

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Prado and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Rosalinda A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, efficient, and kind staff. It’s in a safe and quiet area and there are a lot of good restaurants around.
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and the staff es friendly and helpful in helping us choose restaurants and local activities. We’ll stay here again!

8/10 Good

DEVIDAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the arts precinct, and we found some great restaurants in the surrounding streets. Breakfast was generous and there were a few different choices each day. Our stay was for 4 nights.
Stayed 4 nights in Apr 2025

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean hotel. Attentive and friendly staff. Location - just perfect.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay! We’ll be back!

Perfect location in Barrio de las Letras. Close to the main train station and metro. Reception managers were kind, helpful and professional. Room was very clean and comfortable. Breakfast had a great selection and very kind attendants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, modern and clean. Great location, easy walk to train station. Bed was comfortable, shower water pressure was great. Staff is very friendly and helpful. Would definitely stay again.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for a Paseo del Arte visit to Madrid

Room and entire hotel were spotlessly clean. Staff very attentive: we had a drain clog in our shower late at night and they moved us efficiently to another room. Location is perfect for Madrid museum visits -- directly across the Paseo from the Prado and 5-10 minute walks to the Thyssen and Reina Sophia. Lots of great restaurants within a 5-10 minute radius.
Stayed 5 nights in May 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great location

A great location in Madrid! We were pleasantly surprised with the beauty of Madrid!! Such lovely buildings and plenty of luscious green gardens…also many great bars and restaurants nearby!
Stayed 2 nights in Jun 2024

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The room was very spacious and comfortable, fantastic bathroom, lovely terrace. The breakfast was a little sub-par in terms of things not being well stocked but otherwise everything was perfect.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for going to the Prado. We travelled with older relatives and this let us spend the whole day in the museum. Awesome kind staff, too, thanks Mercure Centro team!
Stayed 2 nights in Mar 2024

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Very well situated. Good services. Absolutely clean
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location for moderate price

Great location, Prado gallery 5 min walk, a lot of restaurants around. Uncomfortable bed but room itself in a good condition. We asked for a silent room and it was provided.
Stayed 2 nights in Sep 2023

6/10 Okay

Himanshu

Liked: Cleanliness, staff & service
Nice small hotel close to the Prado museum. The staff was super friendly and helpful. The room was fine, just a little small. Walls are thin and there was a bit of a noise until late at night likely from outside the room since I was close to the elevator. Breakfast was decent. All in all nice place to stay if you are going to spend a lot of time at attractions like Prado and around.
Stayed 1 night in Jun 2024

8/10 Good

María Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's well located, within walking distance to main sites like Alcala, Serrano streets, gran via etc. The only thing I didn't like was the noise from the other floors it was very loud and every day. Other than that it's great.
Stayed 2 nights in Aug 2023

6/10 Okay

Eric

The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Hotel location is good. Reception staff were helpful. The only discomfort is the soundproof of the room. The opening and closing of the guest door next to your room can be heard clearly, including drawing of the curtain, etc. These sounds were so clear and close that could give you a fright even when you were already asleep. However, after one or twice experiencing such sound, you should be able to overcome it and able to sleep well for the rest of the nights. This soundproof problem is quite norm for many hotels. Anyway, overall, I enjoyed my stay at Mercure Madrid Centro.
Stayed 4 nights in Apr 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in fantastic location

The check in process on the morning of 7 June was very smooth and the hotel attendants were helpful in storing our bags until our room was ready. We visited the Prada Museum across the street at 1000 and we were notified that the room was ready about 1200 which was much appreciated since we quite tired from our trip. The Junior Suite with 1 king bed was very nice with a good shower, tub and double sink with good lighting. The bed was very comfortable with excellent linens. The suite had a nice sitting room and a large balcony available through a sliding door. The room temperature was easy to adjust. The breakfast was very nice with lots of fresh fruit and a variety of other choices which we enjoyed. The coffee from the machine was fine but the portions were small requiring several trips to the machine. The hotel location was perfect for all the local museums and you are only one block of the Calle Jesus tapas area. We would definitely stay here again.
Stayed 2 nights in Jun 2024

6/10 Okay

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities

Not for light sleepers !

The Hotel was well located and many attractions are within walking distance. The only downside for the hotel is very poor sound insulation. There is virtually no sound proofing. you can hear room doors closing at all hours and the door mechanism is very stiff that ensures everyone will need to slam their doors to shut it. You can hear the taps and WC from your neighbours and voices of people in the next room very clearly. if you have inconsiderate and noisy neighbours you will not get any sleep. So fellow travellers be warned. Otherwise, rooms are clean, staff very friendly and polite. Good breakfast for European standards.
Stayed 4 nights in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
Stayed 5 nights in Nov 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service
Not a friendly staff and tiny elevators, but excellent location in the museum district.
Stayed 1 night in Aug 2025