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Melia Madrid Serrano

4.0 star property
Upscale hotel, walk to U.S. Embassy

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your current months are May, 2024 and June, 2024.
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June 2024

Melia Madrid Serrano

Photo gallery for Melia Madrid Serrano

Restaurant
Property entrance
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Restaurant
Reception

Overview of Melia Madrid Serrano

Reviews
9.0

Wonderful

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Madrid.

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006
  • Popular LocationPaseo de la Castellana1 min walk
  • Popular LocationIl Mondo1 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)11 min drive
  • Popular LocationMadrid Chamartín Station14 min drive

Room options

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 26.4 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (3+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (3+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (2+2)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (1+3)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (1+3)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Communicated Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Communicated Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Grand Premium (2+2)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium (2+2)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Egyptian cotton linens
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium The Level Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium The Level Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Level Room

The Level Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Melia Room

Melia Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Melia Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Supreme Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Supreme Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Egyptian cotton linens
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Premium The Level (2+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium The Level (2+1)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (3+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (3+1))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (The Level (2+2))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite (The Level (2+2))

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Grand Premium The Level

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Grand Premium The Level

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LCD TV
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room (Premium Communicated Room (4+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium Communicated Room (4+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (Premium The Level (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium The Level (2+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Premium The Level (3 AD))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (Premium The Level (3 AD))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for The Level Junior Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

The Level Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room ((2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room ((2+1))

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Sofa bed - double
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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Barceló Emperatriz
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9.6 out of 10, Exceptional, (1001)
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About the neighborhood

Madrid

Melia Madrid Serrano is located in Salamanca, a neighborhood in Madrid, and is near a metro station. Royal Palace of Madrid and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabéu Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Santiago Bernabéu Stadium - 4 min drive
  • Gran Via - 4 min drive
  • Prado Museum - 5 min drive
  • El Retiro Park - 5 min drive
  • Puerta del Sol - 7 min drive

Getting around

  • Nunez de Balboa Station - 6 min walk
  • Madrid Recoletos Station - 20 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • Gelateria la Romana - 2 min walk
  • Naked & Sated - 3 min walk
  • Makkila - 2 min walk
  • El Asador de Aranda - 2 min walk
  • Doli - 2 min walk

About this property

Melia Madrid Serrano

Upscale hotel near U.S. Embassy
Located close to WiZink Center and Santiago Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Babysitting (surcharge), wedding services, and concierge services
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 340 rooms boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 25 per day)
  • Self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arado

Things to do

  • Bicycle tours
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5,640 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
  • Self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 25 to September 10
Pool access available from noon to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Does Melia Madrid Serrano have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon–7:00 PM.

Is Melia Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Madrid Serrano?

Self parking is available for EUR 25 per day.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Melia Madrid Serrano?

Check-out is at noon.

Where is Melia Madrid Serrano located?

Located in Salamanca, this hotel is within 2 mi (3 km) of U.S. Embassy, Santiago Bernabéu Stadium, and WiZink Center. Gran Via and Prado Museum are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes.

Melia Madrid Serrano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 309 reviews" "
Rating 8 - Good. 71 out of 309 reviews" "
Rating 6 - Okay. 22 out of 309 reviews" "
Rating 4 - Poor. 7 out of 309 reviews" "
Rating 2 - Terrible. 9 out of 309 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, staff is super friendly, they were adorable with my kids. Liked the rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Love It!!
Stayed 1 night in Apr 2024

10/10 Excellent

Raul

Traveled with family
Todo el personal muy amable , el desayuno muy completo ! Servicio A . Uno de los Gerentes del hotel “ Marta “ se dirigió muy amablemente a un servidor pidiendo disculpas por una breve situación que ocurrió con la temperatura en la habitación y me enviaron al cuarto unas tapas , gran detalle ! En general todo excelente !
Stayed 4 nights in Mar 2024

8/10 Good

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Mar 2024

6/10 Okay

DAVID, Santo Domingo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great Location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jorge

Stayed 2 nights in Jan 2024

8/10 Good

Noreene

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was good except that we were promised two queen beds but only got one queen bed and a pullout couch. The couch was not what we paid for. It was also terribly uncomfortable.
Stayed 1 night in Jan 2024

8/10 Good

Jenaro

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

javier

Stayed 3 nights in Dec 2023