Mandarin Oriental Ritz, Madrid

Luxury hotel with a full-service spa and free valet parking

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Bar
Parking included
Pet friendly
Room service

Room options

All rooms

1 bed

2 beds

Showing 28 of 28 rooms

Free toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

30 sq m
Sleeps 2
1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Mandarin, Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

48 sq m
City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

37 sq m
City view
Sleeps 2
1 King Bed

Superior Twin Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

30 sq m
Sleeps 2
2 Twin Beds

Mandarin, Twin Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

48 sq m
City view
Sleeps 2
2 Twin Beds

Deluxe Twin Room

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

LCD TV

Hypo-allergenic bedding

Pillow menu

37 sq m
City view
Sleeps 2
2 Twin Beds

Presidential Suite

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

115 sq m
City view
Sleeps 3
1 King Bed

Premier Suite (Junior)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

42 sq m
City view
Sleeps 3
1 King Bed

Junior Suite

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

50 sq m
Sleeps 2
1 King Bed

Suite (Park)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

68 sq m
Park view
Sleeps 3
1 King Bed

Suite (Palm Court)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

52 sq m
Sleeps 3
1 King Bed

Suite (Turret)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

78 sq m
City view
Sleeps 3
1 King Bed

Suite (Prado)

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

68 sq m
City view
Sleeps 3
1 King Bed

Mandarin, Suite

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

73 sq m
City view
Sleeps 3
1 King Bed

Suite (Ritz)

Highlights

Furnished balcony

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

66 sq m
City view
Sleeps 3
1 King Bed

Superior Twin Room

Sleeps 2
2 Twin Beds

Deluxe King Room

Sleeps 2
1 King Bed

Premier Junior Suite

Sleeps 3
1 King Bed

Junior Suite

Sleeps 2
1 King Bed

Mandarin Room 1 King bed

Sleeps 2
1 King Bed

Palm Court Suite

Sleeps 3
1 King Bed

Park Suite

Sleeps 3
1 King Bed

Prado Suite

Sleeps 3
1 King Bed

Mandarin Twin Room

Sleeps 2
2 Twin Beds

Mandarin Suite

Sleeps 3
1 King Bed

Turret Suite

Sleeps 3
1 King Bed

Superior Room 1 King bed

Sleeps 2
1 King Bed

Deluxe Twin Room

Sleeps 2
2 Twin Beds

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Four Seasons, Suite, 1 King Bed, Terrace | Street view

Pool
Spa
Pet friendly
Free WiFi

About the neighborhood

Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

Prado Museum - 3 min walk - 0.2 miles
Gran Via - 6 min walk - 0.4 miles
Puerta del Sol - 11 min walk - 0.6 miles
Plaza Mayor - 17 min walk - 0.9 miles
El Retiro Park - 19 min walk - 1.0 mile

Getting around

Banco de Espana Station - 6 min walk
Madrid Recoletos Station - 11 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

‪Starbucks - ‬3 min walk
‪Café Prado - ‬5 min walk
‪Lobby Westin Palace - ‬3 min walk
‪Cafetería Prado - ‬4 min walk
‪Faborit - ‬3 min walk

About this property

Mandarin Oriental Ritz, Madrid

Luxury boutique hotel remodeled in 2020 and located near Prado Museum

Located close to Gran Via and El Retiro Park, Mandarin Oriental Ritz, Madrid provides a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.

You'll also enjoy perks such as:

An indoor pool
Free self parking and valet parking
Limo/town car service, full breakfast (surcharge), and bike rentals
Express check-out, express check-in, and supervised childcare (surcharge)

Room features

All 153 individually furnished rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.

Other conveniences in all rooms include:

Children's robes, free toiletries, and hair dryers
Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Bus station shuttle (surcharge)
Limo/town car service
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 55 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Champagne Bar
Gastronomic restaurant
Palm Court
The Ritz Bar
The Ritz Garden

Things to do

Bicycle rentals
Full-service spa
Health club
Indoor pool
Steam room

Family friendly

Babysitting (surcharge)
Children's games
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms

Outdoors

Garden
Terrace

Full-service spa

Facials
In-room massages
Manicures/pedicures
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchairs on site

6 floors
Banquet hall
Built in 1910
Designated smoking areas
Reception hall
Renovated entire property - December 2020

Room amenities

Bedroom

Bedsheets provided
Hypo-allergenic bedding
Pillow menu

Bathroom

Bathrobes
Children's robes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

iPod dock

Food and drink

24-hour room service
Espresso maker
Free bottled water
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Electrical adapters
Free daily newspapers
Individual decor
Individual furnishings
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 132.0 per night

Property payment types

Important information

Optional extras

Fee for full breakfast: approximately EUR 55 per person
Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
Pet fee: EUR 110 per pet, per stay
Service animals are exempt from fees
Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is not required for transportation to and from this property

Property is also known as

Hotel Ritz Belmond

Hotel Ritz Belmond Madrid

Ritz Belmond

Ritz Belmond Madrid

Hotel Ritz

Ritz Madrid

Hotel Ritz Madrid

Hotel Ritz

Mandarin Oriental Ritz Madrid

Mandarin Oriental Ritz, Madrid Hotel

Mandarin Oriental Ritz, Madrid Madrid

Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mandarin Oriental Ritz, Madrid?

Self parking and valet parking are free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Check-out is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 180 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

Located in Jerónimos, this luxury hotel is within a 5-minute walk of Paseo del Prado and Prado Museum. Gran Via and Plaza de Santa Ana are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

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Mandarin Oriental Ritz, Madrid Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Excellent

Martha

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.

Stayed 2 nights in Apr 2025

10/10 Excellent

Jean-Pierre

Mar 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

we had a wonderful stay again. Perfect thank you.

Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Jan 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent property

Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Oct 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful location and outdoor space lovely

Stayed 5 nights in Sep 2024

10/10 Excellent

ERNESTO

Dec 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Apr 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice stay

Stayed 7 nights in Apr 2023

10/10 Excellent

James

Sep 28, 2022

Liked: Cleanliness, staff & service

An elegant old world hotel, very well worth the stay.

Stayed 6 nights in Sep 2022

10/10 Excellent

Peter

Jul 24, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel ever!!!!

Stayed 2 nights in Jul 2022

10/10 Excellent

Yenisel

Nov 1, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful in every sense!!!! We had a great stay!

Stayed 2 nights in Oct 2023

10/10 Excellent

Mehrdad

Sep 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was amazing and staff exceptional had a great time. Mandarin Oriental Ritz will be our go to hotel from now on.

Stayed 7 nights in Aug 2022

10/10 Excellent

Emmanuel

Apr 10, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The building, the service, the decoration, the food, everything was perfect. Very very very nice Hotel. Became quickly my number one Hotel to stay in Madrid.

Stayed 3 nights in Apr 2023

4/10 Poor

Leith

Jul 20, 2024

Poor hotel

Stayed 3 nights in Jul 2024

10/10 Excellent

Joost

Dec 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Jan 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast and afternoon tea delicious. Detail customer service

10/10 Excellent

Dimple

Jul 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel with excellent service. Nothing is too much trouble!

Stayed 2 nights in Jul 2022

10/10 Excellent

Khalil

Jan 11, 2024

Liked: Property conditions & facilities

We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.

Stayed 3 nights in Jan 2024

10/10 Excellent

Enrique

Dec 6, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A grand old hotel has become truly modern and world class. Whilst they (housekeeping) had a couple of coordination issues, I would recommend the Ritz and look forward to coming back.

10/10 Excellent

ERNESTO

Aug 26, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 3 nights in Aug 2022

10/10 Excellent

Dolores

Feb 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.

Stayed 5 nights in Feb 2024

10/10 Excellent

Tiffany

Jun 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Three Nights of Honeymoon, can't wait to retu

Spending the last three nights of our honeymoon at the Mandarin Oriental felt like the most brilliant decision we made as newlyweds. The staff was outrageously friendly and made sure that no detail was overlooked. We returned from our first night out to a bottle of champagne and white rose petals in the shape of a heart on our bed, alongside a printed photo from our wedding. Magical to say the least. After spending long mornings at the super nearby museums, we enjoyed unwinding in the spa area and relaxing by the pool. The piano player in the garden cafe was the perfect touch. We can't wait to visit again.

Stayed 1 night in Jun 2023

10/10 Excellent

Ashley Michelle

Jan 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers

Stayed 2 nights in Jan 2025

10/10 Excellent

Ariane

Apr 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Mar 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Feb 2025

10/10 Excellent

CESAR MATA

Feb 10, 2025

Stayed 4 nights in Jan 2025

Mandarin Oriental Ritz, Madrid

Choose dates to view prices

Photo gallery for Mandarin Oriental Ritz, Madrid

Reviews

Popular amenities

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Superior Twin Room

Superior Twin Room

Highlights

View all photos for Mandarin, Twin Room

Mandarin, Twin Room

Highlights

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Presidential Suite

Presidential Suite

Highlights

View all photos for Premier Suite (Junior)

Premier Suite (Junior)

Highlights

View all photos for Junior Suite

Junior Suite

Highlights

View all photos for Suite (Park)

Suite (Park)

Highlights

View all photos for Suite (Palm Court)

Suite (Palm Court)

Highlights

View all photos for Suite (Turret)

Suite (Turret)

Highlights

View all photos for Suite (Prado)

Suite (Prado)

Highlights

View all photos for Mandarin, Suite

Mandarin, Suite

Highlights

View all photos for Suite (Ritz)

Suite (Ritz)

Highlights

View all photos for Superior Twin Room

Superior Twin Room

View all photos for Deluxe King Room

Deluxe King Room

View all photos for Premier Junior Suite

Premier Junior Suite

View all photos for Junior Suite

Junior Suite

View all photos for Mandarin Room 1 King bed

Mandarin Room 1 King bed

View all photos for Palm Court Suite

Palm Court Suite

View all photos for Park Suite

Park Suite

View all photos for Prado Suite

Prado Suite

View all photos for Mandarin Twin Room

Mandarin Twin Room

View all photos for Mandarin Suite

Mandarin Suite

View all photos for Turret Suite

Turret Suite

View all photos for Superior Room 1 King bed

Superior Room 1 King bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

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