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Crowne Plaza Madrid - Centre Retiro by IHG

4.0 star property
Hotel with a restaurant, near El Retiro Park

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Photo gallery for Crowne Plaza Madrid - Centre Retiro by IHG

Exterior
Meeting facility
1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Calle Pez Volador 1, Madrid, 28007

What's nearby

  • El Retiro Park - 14 min walk - 0.8 miles
  • WiZink Center - 16 min walk - 0.9 miles
  • Gran Via - 4 min drive - 1.8 miles
  • Prado Museum - 4 min drive - 2.0 miles
  • Puerta del Sol - 5 min drive - 2.2 miles

Getting around

  • Sainz de Baranda Station - 3 min walk
  • Calanas Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Bar Sirio 28 - ‬8 min walk
  • ‪China City - ‬3 min walk
  • ‪El Paleto - ‬7 min walk
  • ‪La Mordida de Pio - ‬10 min walk
  • ‪Jazzville Café - ‬6 min walk

About this property

Crowne Plaza Madrid - Centre Retiro by IHG

Upscale hotel near El Retiro Park
WiZink Center is located near Crowne Plaza Madrid - Centre Retiro by IHG, which provides a garden, a gym, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A banquet hall, an elevator, and outdoor furniture
  • A 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 157 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Crowne Plaza Madrid - Centre Retiro by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Crowne Plaza Madrid - Centre Retiro by IHG?

Self parking is available for EUR 26 per day.

What time is check-in at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available from 5:30 AM–6:00 AM for a fee.

What time is check-out at Crowne Plaza Madrid - Centre Retiro by IHG?

Check-out is at noon.

Where is Crowne Plaza Madrid - Centre Retiro by IHG located?

Located in Retiro, this hotel is within a 15-minute walk of Hospital Gregorio Maranon and El Retiro Park. Prado Museum and WiZink Center are also within 2 mi (3 km). Sainz de Baranda Station is only a 3-minute walk and Conde de Casal Station is 9 minutes.

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Crowne Plaza Madrid - Centre Retiro by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 334 out of 446 reviews
Rating 8 - Good. 77 out of 446 reviews
Rating 6 - Okay. 25 out of 446 reviews
Rating 4 - Poor. 7 out of 446 reviews
Rating 2 - Terrible. 3 out of 446 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great place to stay, walking distance to the park.
Stayed 3 nights in May 2025

10/10

Great hotel and kind staff.
Stayed 1 night in Apr 2025

8/10

Situated a step away from the hustle abd bustie of the city but more or less on the metro a great location to stay.
Stayed 5 nights in May 2025

8/10

Great location you can walk or take taxi to points of interest.
Stayed 6 nights in Feb 2025

10/10

Nice staff, great location
Stayed 2 nights in Mar 2025

10/10

We chose this hotel for its location for metro, bus and walking through Retiro, and on reading reviews that it was quiet and pleasant-all of these points were absolutely true. We loved our stay. Clean, quiet, with helpful and knowledgeable staff, some good restaurants within 5 minutes walk. It just so happened we had a week of extremely hot weather, and the AC worked very well! Wonderful buffet breakfast too!
Stayed 7 nights in May 2025

10/10

Great family stay , everything we needed. Great room and service . Breakfast was great. Metro stop and park close by were convenient.
Stayed 4 nights in Apr 2025

10/10

Clean and quiet. Staff very helpful.
Stayed 4 nights in Apr 2025

10/10

The room was really clean and the staff were very helpful.
Stayed 2 nights in Feb 2025

10/10

An excellent hotel, which was exceptionally clean and well maintained. Room was very clean and to a high standard, bed very comfortable & the complimentary water was very welcome. The staff are very polite, courteous and professional Would definitely return to this hotel in the future
Stayed 3 nights in Apr 2025

10/10

Everything was excellent!
Stayed 1 night in Mar 2025

10/10

Great hotel!! Rooms were very clean. The staff at the front desk and bar were very gracious and attentive. Would definitely recommend staying at the Crowne Plaza Madrid.
Stayed 2 nights in Mar 2025

10/10

Amazing place! Beautiful area. Staff is also amazing. If i come back to Spain I will stay again.
Stayed 6 nights in Feb 2025

10/10

All around great
Stayed 3 nights in Mar 2025

10/10

We had very good time for 3 staying at this location
Stayed 3 nights in Nov 2024

8/10

excelente
Stayed 4 nights in Mar 2025

8/10

Walking distance to Retiro Park and close to Metro. Room was comfortable for our family of four. Hotel staff was very friendly and helpful
Stayed 2 nights in Mar 2025

10/10

3 minutes walk from Metro [ 20 mins to Centre / 45 mins to airport ]. Great Breakfast Buffet. Sports bar. Friendly staff. Coffee/Tea/water in room. if required taxi rank outside.
Stayed 5 nights in Apr 2025

10/10

Wonderful
Stayed 2 nights in Mar 2025

10/10

Great short break. Excellent staff- good breakfast. Will certainly be back.
Stayed 4 nights in Jan 2025

10/10

Great place
Stayed 2 nights in Oct 2024

10/10

All the staff were really helpful and lovely. David in the bar even remembered which wine my husband drank the night before. Food was delicious and well presented.
Stayed 3 nights in Mar 2025

10/10

Excellent hotel, very nice and comfortable room, great food, very nice service
Stayed 2 nights in Aug 2024

10/10

Staff friendly. Clean hotel, albeit some areas slightly dated. Gym very small with some equipment not working.
Stayed 3 nights in Apr 2025

10/10

Nice experience.
Stayed 5 nights in Feb 2025