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JW Marriott Hotel Madrid

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Photo gallery for JW Marriott Hotel Madrid

A room with a balcony, a white chair, and a TV mounted on the wall. - JW Marriott Hotel Madrid (Madrid)
Creator video - submitted by JetsettingJabber
A spa area with a glass-enclosed hot tub, metal stairs, and a brick wall archway. - JW Marriott Hotel Madrid (Madrid)
A long dining area with tables set for service, large windows on one side, and a modern chandelier. - JW Marriott Hotel Madrid (Madrid)
The JW Marriott hotel entrance with a glass facade, illuminated signage, and two potted plants at the entrance. - JW Marriott Hotel Madrid (Madrid)
Luxury
5.0 star property
9.4

Exceptional

Central Madrid retreat with views

Elegant Mediterranean cuisine awaits at two on-site restaurants with attentive staff creating memorable dining experiences. Unwind with handcrafted cocktails at the sophisticated bar/lounge. Steps from Puerta del Sol and Gran Via, this central Madrid location puts you minutes from landmarks.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed, Balcony, City View (Balcony)

A modern bathroom with a glass shower enclosure, a wooden bench, and a large mirror.

Premium Room, 1 King Bed, Balcony, City View (Balcony)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner (Corner)

A hotel room with a view of the city through a large window, a round table, and a chair with a cushion.

Premium Room, 1 King Bed, City View, Corner (Corner)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

A hotel room with two beds, a nightstand with a lamp, and a large window with curtains.

Deluxe Room, 2 Double Beds, Courtyard View

7.0 out of 10
Good
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a small round table, a chair, a lamp, a mirror, and a door leading to a bathroom.

Deluxe Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View (Balcony)

A modern hotel room with a sofa, a small round table, and a view of a building through a large window with curtains.

Deluxe Room, 1 King Bed, Balcony, City View (Balcony)

8.0 out of 10
Very good
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (View)

A modern hotel room with a large bed, bedside lamps, a flat-screen TV, and a view of the city through floor-to-ceiling windows.

Junior Suite, 1 King Bed, Terrace (View)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Terrace (View)

A modern hotel room with a large bed, a bedside table, a wardrobe, and a mirror.

Signature Suite, 1 King Bed, Terrace (View)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (View)

A modern hotel room with a large bed, bedside lamps, a bench, and a wooden panel wall.

Suite, 1 King Bed, Terrace (View)

  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, JW Marriott Hotel Madrid is near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Sevilla, 2, Madrid, 28014

What's nearby

  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    2 min walk - 0.1 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    3 min walk - 0.2 miles
  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    3 min walk - 0.2 miles
  • An art gallery with a large classical painting on the left wall and several smaller framed artworks on the right.
    Thyssen-Bornemisza National Museum
    5 min walk - 0.3 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    8 min walk - 0.5 miles

Getting around

  • Sevilla Station
    2 min walk
  • Madrid Recoletos Station
    15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Dani
    1 min walk
  • Museo del Jamón
    2 min walk
  • La Rollerie
    1 min walk
  • La Birra Bar
    2 min walk
  • Prada A Tope
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (EUR 45 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 45 for adults and EUR 27.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Botánicos Álvarez

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden

Spa

  • Body treatments
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Grab bar near toilet
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 1882
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - December 2022
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 55 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome

Children aged 5 and younger eat free breakfast

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 45 for adults and EUR 27.5 for children
  • Nearby parking fee: EUR 45 per day (328 ft away)
  • Pet fee: EUR 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is JW Marriott Hotel Madrid pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 50 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at JW Marriott Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Madrid?

Check-out is at noon.

Where is JW Marriott Hotel Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Plaza de Canalejas and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Hotel Madrid Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 133 out of 165 reviews
Rating 8 - Good. 16 out of 165 reviews
Rating 6 - Okay. 10 out of 165 reviews
Rating 4 - Poor. 2 out of 165 reviews
Rating 2 - Terrible. 4 out of 165 reviews

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooftop pool and bar
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, amenities
The staff is the best thing in the hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff and quick Check in process
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Néstor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly helpful,supportive and very nice. Clean room and centric
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and comfortable beautiful rooms
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, amenities
The room was very nice, clean. Bed was comfortable, very relaxing. The staff of this hotel was amazing, always helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, wonderful staff.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location and friendly staff.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As nice as you'd expect at JW. Staff was extremely polite and professional. Great stay
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, very attentive staff
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

chrisry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with exquisite views, centrally-located, highly-attentive staff.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, excellent customer service.
Verified review

6/10 Okay

Erick

Disliked: Amenities
No amenities, only a restaurant and bar, service was very good, but the carpet of the rooms and hotel in general are stain and looks dirty.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Hyun ryung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

Newly renovated and in a great central location. As stated in the Hotel description the room was "sound proof" but they must have forgot to tell the Police. (sarcasm) The "corner" room was very large and comfortable and with a very large bath, but a lot of empty space and missing closet space, a possible second sink and little accessories (like more hooks for bath robes, towels etc.)
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Caio

Liked: Cleanliness, amenities, property conditions & facilities
We arrived in Madrid on October 12th, not realizing it was a national holiday. Unfortunately, the man at reception didn’t make us feel welcome—he seemed irritated and told us that most businesses would be closed and the city wouldn’t be fully functioning. Having just arrived from Rome, our second stop on our Euro tour, we felt quite disappointed. However, once we went out, we discovered the complete opposite—the city was vibrant and alive! Everything was open, the streets were full of people enjoying music, food, and celebrations. I still don’t understand why the receptionist gave us such a negative impression. It was also uncomfortable that he kept staring at us whenever we were in the lobby or near the elevator. We also had an unpleasant experience with room service—the food arrived cold and undercooked. Additionally, my room didn’t have the “city view” that was advertised; instead, it faced another building and looked more like a side street. On the positive side, the room itself was very clean, and the shower was excellent. Madrid is a beautiful city, and despite these issues, we still enjoyed exploring it.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the food, and the room were amazing. I have a 9-month-old baby, and they prepared a delicious meal for him.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall nothing amazing like four seaosns to be honest
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

OSMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I consider this to be the best hotel I’ve ever stayed at my whole life. The moment you enter you’re surrounded by hotel personnel that want nothing more than to make sure your stay is as best as possible. The location is superb, you walk out and you are in the middle of the Madrid within walking distance of all the sights and famous locations. The breakfast buffet was amazing, the hotel interior/room was a combination of modern and antique architecture. I can’t recommend this hotel enough and I can’t wait to go back. Don’t even give it a second thought: book this hotel now if you’re staying in Madrid!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente !!! Y personal tambien
Stayed 5 nights in Jun 2026