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JW Marriott Hotel Madrid

5.0 star property
Luxury hotel with spa services and a 24-hour front desk

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Photo gallery for JW Marriott Hotel Madrid

Signature Suite, 1 King Bed, Terrace (View) | Minibar, in-room safe, desk, laptop workspace
Lobby
Premium Room, 1 King Bed, Non Smoking, City View (Corner) | Minibar, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Free WiFi
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 King Bed, Non Smoking (Balcony)

Suite, 1 King Bed, Non Smoking (Balcony) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed, Terrace (View)

Signature Suite, 1 King Bed, Terrace (View) | Minibar, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed, Terrace (View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony) | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Champagne service
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

Deluxe Room, 2 Double Beds, Courtyard View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Courtyard View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 39 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace (View)

Junior Suite, 1 King Bed, Non Smoking, Terrace (View) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Terrace (View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
  • 64 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
Minibar
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

Highlights

Balcony or patio
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Champagne service
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Corner)

Premium Room, 1 King Bed, Non Smoking, City View (Corner) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Champagne service
Free bottled water
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (View)

Suite, 1 King Bed, Terrace (View) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Terrace (View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
  • 95 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Terrace)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, City View (Terrace)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Terrace)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View (Terrace)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Renovated in 2022
Private bathroom
Hair dryer
Free bottled water
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Sevilla, 2, Madrid, 28014

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Plaza Mayor - 9 min walk - 0.5 miles
  • Prado Museum - 10 min walk - 0.6 miles
  • El Retiro Park - 4 min drive - 1.7 miles

Getting around

  • Sevilla Station - 2 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Dani - ‬1 min walk
  • ‪Hontanares - ‬2 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪Prada a Tope - ‬1 min walk
  • ‪La Rollerie - ‬1 min walk

About this property

JW Marriott Hotel Madrid

Luxury hotel remodeled in 2022 and located near Puerta del Sol
A short walk from Gran Via and Plaza Mayor, JW Marriott Hotel Madrid provides a garden, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a sports massage or a body treatment. The on-site Mediterranean cuisine fine-dining restaurant, Coquetto Bar, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), babysitting (surcharge), and a 24-hour front desk
  • Multilingual staff, concierge services, and an elevator
  • An off-leash area, coffee/tea in the lobby, and coworking spaces
Room features
All 139 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Recycling and LED light bulbs
  • Tubs or showers and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 60.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Coquetto Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden

Spa

  • Body treatments
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1882
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2022
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 60.50 per person
  • Nearby parking fee: EUR 35 per day (328 ft away)
  • Pet fee: EUR 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Jw Marriott Madrid
JW Marriott Hotel Madrid Hotel
JW Marriott Hotel Madrid Madrid
JW Marriott Hotel Madrid Hotel Madrid

Frequently asked questions

Is JW Marriott Hotel Madrid pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 50 per accommodation, per day. Service animals are exempt from fees.

What time is check-in at JW Marriott Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at JW Marriott Hotel Madrid?

Check-out is at noon.

Where is JW Marriott Hotel Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Plaza de Canalejas and Puerta del Sol. Gran Via and Plaza de Santa Ana are also within 5 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

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JW Marriott Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 65 reviews
Rating 8 - Good. 4 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and comfortable beautiful rooms
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location and friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, very attentive staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities
Everting great
Stayed 5 nights in Feb 2025

10/10 Excellent

chrisry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with exquisite views, centrally-located, highly-attentive staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price doesn’t include breakfast. Poor.
Stayed 2 nights in Apr 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

JW Marriott Madrid amazing!

The hotels was perfect with everything
Stayed 4 nights in Mar 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana Isabel, reservation manager, is one of the most helptful and incredible people I have ever met in a hotel staff. I highly recommend this hotel based solemnly on her.
Stayed 1 night in Oct 2024

6/10 Okay

Cesar

Liked: Cleanliness, property conditions & facilities
The property was good but it’s sad that a hotel with an empty restaurant wants to do its guests use it and forget that many customers want to enjoy a good room service
Stayed 3 nights in Dec 2024

10/10 Excellent

Adilen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent although a little far away from the trendy Salamanca area
Stayed 3 nights in May 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, excellent customer service.

10/10 Excellent

ISIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great!
Stayed 1 night in Oct 2023

10/10 Excellent

Hyun ryung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jun 2024

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

Newly renovated and in a great central location. As stated in the Hotel description the room was "sound proof" but they must have forgot to tell the Police. (sarcasm) The "corner" room was very large and comfortable and with a very large bath, but a lot of empty space and missing closet space, a possible second sink and little accessories (like more hooks for bath robes, towels etc.)
Stayed 4 nights in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great location but undertrained staff

A 5 stars hotel with a 2 stars staff. Lack of training, insufficient English, overwhelmed waiters in the restaurant, untrained reception, quite disappointing given the quality of the premises, of the suite’s equipment and of the excellent location. In comparison to the Four Seasons that is just across the street, it’s night and day.
Stayed 3 nights in May 2024

10/10 Excellent

Helen

Stayed 1 night in Feb 2025

10/10 Excellent

Walid

Stayed 2 nights in Feb 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación, el personal y todo estuvo excelente
Stayed 2 nights in Dec 2024

10/10 Excellent

ABDULLA

Stayed 3 nights in Dec 2024

10/10 Excellent

MATHIEU

Stayed 1 night in Nov 2024