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ibis Alcalá de Henares la Garena

3.0 star property
Hotel in Alcala de Henares with a 24-hour business center and a 24-hour front desk

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Photo gallery for ibis Alcalá de Henares la Garena

Exterior
Property amenity
In-room safe, desk, soundproofing, iron/ironing board
Property amenity
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included

Room options

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Showing 3 of 3 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
Hair dryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
Hair dryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed with Sofa bed

Double Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed
Hair dryer
Designer toiletries
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802

What's nearby

  • La Garena Plaza Shopping Center - 13 min walk - 0.7 miles
  • University of Alcala - 5 min drive - 2.2 miles
  • Convent of Las Clarisas de San Diego - 5 min drive - 2.2 miles
  • Plaza Cervantes - 5 min drive - 2.2 miles
  • Parque Europa - 8 min drive - 5.1 miles

Getting around

  • Alcala de Henares La Garena Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Glass Cafe Bar Lounge - ‬19 min walk
  • ‪Burger King - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪Ginos la Garena Plaza - ‬12 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬3 min drive

About this property

ibis Alcalá de Henares la Garena

Hotel in the business district
Consider a stay at ibis Alcalá de Henares la Garena and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Regional cuisine restaurant, La Garena, serves breakfast. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • A 24-hour front desk, luggage storage, and coffee/tea in the lobby
Room features
All 92 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels
  • Free infant beds, desks, and phones

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7.95 for adults and EUR 3.98 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Garena

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.95 for adults and EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

Is ibis Alcalá de Henares la Garena pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at ibis Alcalá de Henares la Garena?

Self parking is free at this property.

What time is check-in at ibis Alcalá de Henares la Garena?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ibis Alcalá de Henares la Garena?

Check-out is at noon.

Where is ibis Alcalá de Henares la Garena located?

Situated in the business district, this hotel is within a 15-minute walk of Casa de Hippolytus, Foro de Complutum, and La Garena Plaza Shopping Center. Puerta de Madrid and Casa de la Entrevista are also within 2 mi (3 km). Alcala de Henares La Garena Station is 11 minutes by foot.

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ibis Alcalá de Henares la Garena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 111 out of 260 reviews
Rating 8 - Good. 122 out of 260 reviews
Rating 6 - Okay. 18 out of 260 reviews
Rating 4 - Poor. 5 out of 260 reviews
Rating 2 - Terrible. 4 out of 260 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Beautiful place to stay for a few nights, 10 min walk from LaGarena station
Stayed 1 night in Apr 2025

10/10

Good 👍 place
Stayed 4 nights in Nov 2024

10/10

Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024

8/10

Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024

10/10

Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024

10/10

Nice hotel we used for One night

6/10

The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025

8/10

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024

10/10

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024

10/10

Excellent!!
Stayed 1 night in Aug 2023

10/10

This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023

8/10

Very Good
Stayed 1 night in Feb 2024

8/10

The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024

8/10

The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023

4/10

I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022

10/10

Muy buena la estancia
Stayed 1 night in Mar 2025

8/10

Muchos años de fidelidad en este hotel y bastante contento siempre, pero está vez los suspendo por qué no puede ser que se tarde en darnos dos habitaciones más de media hora de reloj. La chica que nos atendió muy muy muy muy lenta (puede ser que sea nueva) en ese caso tiene perdón. Por lo general un buen hotel de tres estrellas con la cama muy cómoda y aseo amplio y muy bien. Al entrar mucha olor a tabaco y la verdad no fui a quejarme por la lentitud de la chica. En general bastante bien
Stayed 1 night in Feb 2025

8/10

Stayed 6 nights in Jan 2025

8/10

Stayed 1 night in Jan 2025

10/10

Habitación cómoda y confortable
Stayed 2 nights in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 1 night in Sep 2024