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Hyatt Centric Gran Via Madrid

5.0 star property
Luxury hotel with bars and a 24-hour fitness center

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Photo gallery for Hyatt Centric Gran Via Madrid

Terrace/patio
Suite, Terrace | Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Designer toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (Grand Via View)

Junior Suite (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Grand Via View)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Private bathroom
Designer toiletries
Spring water bathtub
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Designer toiletries, hair dryer, towels

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Gran Via View)

Room, 1 King Bed (Gran Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Gran Via View)

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Designer toiletries
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Terrace (Grand Via View)

Room, 1 King Bed, Terrace (Grand Via View) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace (Grand Via View)

Highlights

Terrace
Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
TV
Premium bedding
Hair dryer
Designer toiletries
Rainfall showerhead
Private bathroom
  • 34.9 sq m
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Gran Via 31, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.1 miles
  • Puerta del Sol - 6 min walk - 0.4 miles
  • Plaza Mayor - 10 min walk - 0.6 miles
  • Royal Palace of Madrid - 12 min walk - 0.7 miles
  • Prado Museum - 17 min walk - 0.9 miles

Getting around

  • Callao Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Takos - ‬2 min walk
  • ‪Boyberry Madrid - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬2 min walk
  • ‪Torres Bermejas - ‬1 min walk

About this property

Hyatt Centric Gran Via Madrid

Luxury hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hyatt Centric Gran Via Madrid provides a terrace, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Hielo y Carbon, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), multilingual staff, and an elevator
  • Laundry services, luggage storage, and meeting rooms
  • A 24-hour front desk, a water dispenser, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 159 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 27 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Hielo y Carbon
  • Jardin de Diana
  • Ondas Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,121 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Hotel
Hyatt Centric Gran Via
Hyatt Centric Gran Via Madrid Hotel
Hyatt Centric Gran Via Madrid Madrid
Hyatt Centric Gran Via Madrid Hotel Madrid

Frequently asked questions

Is Hyatt Centric Gran Via Madrid pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hyatt Centric Gran Via Madrid?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Gran Via Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Centric Gran Via Madrid located?

Located in Madrid Centro, this luxury hotel is steps from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station and Gran Via Station are within a 5-minute walk.

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Hyatt Centric Gran Via Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 789 out of 1006 reviews
Rating 8 - Good. 143 out of 1006 reviews
Rating 6 - Okay. 43 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in May 2025

10/10 Excellent

FAHAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel and area
Stayed 6 nights in Apr 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, superb staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service, and convinience.
Stayed 1 night in Apr 2025

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff
Stayed 1 night in May 2025

10/10 Excellent

Jaliye

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is at a perfect location to see all the sights.
Stayed 2 nights in Mar 2025

10/10 Excellent

René ángel Jesús

Liked: Staff & service, amenities, property conditions & facilities
Todo exelente
Stayed 4 nights in Apr 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, room comfort
Amazing location, great rooms and breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Milqueza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and professional
Stayed 1 night in Mar 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is timeless
Stayed 3 nights in Mar 2025

10/10 Excellent

diango

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff and location
Stayed 4 nights in Dec 2024

10/10 Excellent

Anfal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 3 nights in Jan 2025

10/10 Excellent

sunory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel .. super nice staff .. very helpful ..
Stayed 5 nights in Nov 2024

10/10 Excellent

Yat In

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel with good service. Whenever I requested for help / service, their staff will come within few minutes. Excellent location as well
Stayed 3 nights in Feb 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service!
Stayed 2 nights in Nov 2024

4/10 Poor

Behrooz

Liked: Cleanliness, amenities, property conditions & facilities
Compared to other hotels with same star ratings and upgrades we stayed in this same area last week, our room was small, beds very small and uncomfortable, shower had warm water but not hot water. Travelled with family. Had 2 rooms. On the positive side hotel is in good location. Room was quiet and clean. Not the best choice. Will not stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing overall. From front desk to housekeeping they met all of our needs. The location was great too. In a very popular area of the city with great food.
Stayed 5 nights in Jan 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were outstanding. They contacted us several times to see if there was anything they could do for us. They were very attentive to our needs and wants. Great job!
Stayed 4 nights in Mar 2025

10/10 Excellent

yolgies

Liked: Cleanliness, staff & service, property conditions & facilities
Just the best
Stayed 2 nights in Feb 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & location
Stayed 3 nights in Nov 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks soooo much

We had a lovely time here. The team was amazing and we will for sure return here again in future
Stayed 2 nights in Feb 2025

6/10 Okay

Raphael

Liked: Cleanliness
Disliked: Staff & service
There is a roof top that generate a huge stress in the entrance of hotel Neibirhood corweded
Stayed 2 nights in Mar 2025

10/10 Excellent

ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is friendly, room design is comfort and elegance
Stayed 3 nights in Jan 2025

10/10 Excellent

Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located near to everything.
Stayed 6 nights in Nov 2024