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Hotel Silken Puerta Madrid

4.0 star property
Hotel with a fitness center, in the vicinity of Riyadh Air Metropolitano

Choose dates to view prices

Photo gallery for Hotel Silken Puerta Madrid

Lobby sitting area
Lobby
Lobby sitting area
Front of property
Down comforters, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite single use

Down comforters, in-room safe, desk, laptop workspace

Suite single use

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, laptop workspace

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Double Room (with extra bed 2 adults&1child)

Down comforters, in-room safe, desk, laptop workspace

Double Room (with extra bed 2 adults&1child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 2 Large Twin Beds and 1 Twin Bed

View all photos for Club Double Room Single Use (Silken)

Down comforters, in-room safe, desk, laptop workspace

Club Double Room Single Use (Silken)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Bidet
Hair dryer
  • 24 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Down comforters, in-room safe, desk, laptop workspace

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (with extra bed)

Down comforters, in-room safe, desk, laptop workspace

Double Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Club Room (Silken)

Down comforters, in-room safe, desk, laptop workspace

Club Room (Silken)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Down comforters, in-room safe, desk, laptop workspace

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Juan Rizi, 5, Madrid, Madrid, 28027

What's nearby

  • IFEMA - 6 min drive - 2.3 miles
  • Riyadh Air Metropolitano - 6 min drive - 3.0 miles
  • Bernabéu Stadium - 10 min drive - 5.5 miles
  • El Retiro Park - 12 min drive - 7.2 miles
  • Prado Museum - 13 min drive - 6.8 miles

Getting around

  • San Fernando Henares Station - 9 min drive
  • Suanzes Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 9 min drive

Restaurants

  • ‪The Pocket Bar - ‬13 min walk
  • ‪Tres Coronas - ‬15 min walk
  • ‪Sabor Azafrán - ‬9 min walk
  • ‪Sapama - ‬14 min walk
  • ‪Aranaz - ‬11 min walk

About this property

Hotel Silken Puerta Madrid

Upscale hotel near Riyadh Air Metropolitano
Located close to Bernabéu Stadium, Hotel Silken Puerta Madrid provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Mediterranean cuisine restaurant, La Orza, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • Full breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A reception hall, an elevator, and concierge services
  • Smoke-free premises, wedding services, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 194 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 21-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Orza
  • Piano Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,521 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2002
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Silken Puerta Madrid
Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel
Hotel Silken Puerta Madrid Madrid
Hotel Silken Puerta Madrid Hotel Madrid

Frequently asked questions

Is Hotel Silken Puerta Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Silken Puerta Madrid?

Self parking is available for EUR 15 per night.

What time is check-in at Hotel Silken Puerta Madrid?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Silken Puerta Madrid?

Check-out is at noon.

Where is Hotel Silken Puerta Madrid located?

Located in San Blas-Canillejas, this hotel is 2.6 mi (4.2 km) from Riyadh Air Metropolitano and within 9 mi (15 km) of Bernabéu Stadium and Thyssen-Bornemisza National Museum. Prado Museum and El Retiro Park are also within 9 mi (15 km). Suanzes Station is 17 minutes by foot and Ciudad Lineal Station is 18 minutes.

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Hotel Silken Puerta Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 316 out of 623 reviews
Rating 8 - Good. 214 out of 623 reviews
Rating 6 - Okay. 52 out of 623 reviews
Rating 4 - Poor. 25 out of 623 reviews
Rating 2 - Terrible. 16 out of 623 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Adriana

Liked: Staff & service, property conditions & facilities
The property is okay and close to the airport
Stayed 1 night in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to stay near airport.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a good hotel located close to the airport.
Stayed 1 night in Jul 2024

8/10 Good

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay if you need somewhere to sleep, but if you’re planning to go to turistic areas everything is far away.
Stayed 1 night in Dec 2024

10/10 Excellent

Enok

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Out of the city, but excellent bus service into the centre
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant, hotel staffs were very friendly and helpful, very clean room and the cleanliness was maintained throughout our stay, breakfast was of good quality and had various choices , especially healthier choices, check in/out was made at an ease.i would recommend my family and friends,and I would return without doubts.
Stayed 3 nights in Jul 2024

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get the bus and get into the city center area
Stayed 2 nights in Jul 2024

6/10 Okay

Joelle

Disliked: Staff & service, property conditions & facilities, room comfort
Strictly a hotel to stay 1 night if you have to get or you arrive from airport.
Stayed 1 night in Jun 2024

8/10 Good

Anadri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheniz

Liked: Property conditions & facilities
Very clean, great service
Stayed 4 nights in May 2024

6/10 Okay

noris

Liked: Cleanliness, staff & service
The bed was comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Liked: Amenities
Quiet industrial type neighborhood. Not much to do,no shopping or restaurants.
Stayed 4 nights in May 2024

10/10 Excellent

Kimoi

Liked: Staff & service, amenities, property conditions & facilities
Best hotel in Madrid. They are very helpful and honor all your requests as best as possible The sixth floor hangout is nice !
Stayed 6 nights in Jul 2022

8/10 Good

Adi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, well located if you don't want to look for parking inside the city. Close to the airport. Amenities were ok. Basic breakfast. Overall experience - Good!
Stayed 2 nights in Oct 2023

8/10 Good

Heba

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast needs to have more options for vegetarian and vegan
Stayed 3 nights in Sep 2023

6/10 Okay

Sabet

Kettle for coffee 30€ per day Print boarding pass at reception 20 cent
Stayed 4 nights in Feb 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: clean, comfortable bed, good water pressure in shower, friendly and helpful staff. The hotel is a distance from the city center but there are two buses that take folks right into the city. Varied, ample, and tasty breakfast. My only disappointment was that there were no tissues in the room which was especially tough for me as I had gotten a bad cold with a lot of sneezing and nose blowing. We were not in an area where I could buy tissues, so toilet paper had to do. Also tp served to remove make up and didn’t do such s good job! However, when I asked why they didn’t provide tissues in the room, I was told it was not their policy but that she’d be happy to give me a packet, which she did. I probably should have asked earlier.
Stayed 3 nights in May 2024

4/10 Poor

Huei

Liked: Cleanliness, staff & service

Multiple issues with my room

Our room is clean and 2 twin beds are big and comfortable, however it doesn’t come with facial tissues, electric kettle, coffee or tea bags which is super inconvenient! Our room also has an issue where the bathroom door won’t stay in place instead it’ll keep moving towards the toilet before it stops. This caused me hitting my head or hitting my knees if I didn’t make a point to kick it back when standing up!! There’s a design issue in my opinion. There’s another issue with the shower door not shutting close so waters are spilled all over the floor. I’m super annoying with my room and will not recommend this hotel.
Toilet seat is right behind the door and it won’t stay in place if you push it back!
Stayed 1 night in Apr 2023

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Two things: 1. Do not have air conditioner available (cancelled to be used because said the winter time isn't over - in april (spring time) room was very hot. 2. They seling by internet things that doesn't exist. They don't have free transport to the airport (Barajas) from the pandemic's time acording employee in front desk. In that event they supose to cancelled from the information supported in their internet "portal"
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bueno la verdad
Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Stayed 3 nights in Nov 2024

8/10 Good

maria del mar

Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Te lo recomiendo!

Me encantaría hospedarme de nuevo ahí, el lugar está impecable, limpio, cómodo, seguro y el desayuno que ofrece ha sido de los más delicioso y variado.
Stayed 2 nights in Nov 2024