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Hotel Sercotel Alcalá 611

Property class: 4

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Photo gallery for Hotel Sercotel Alcalá 611

The exterior of a hotel with a glass entrance, a sign reading 'Sercotel Alcalá 611', and two potted plants. - Hotel Sercotel Alcalá 611 (Madrid)
An aerial view of a rooftop pool area with a swimming pool, sun loungers, and a covered seating area. - Hotel Sercotel Alcalá 611 (Madrid)
An outdoor dining area with multiple tables and chairs, a yellow building in the background, and potted plants. - Hotel Sercotel Alcalá 611 (Madrid)
A buffet with various food items, a seating area with chairs, and a decorative vase. - Hotel Sercotel Alcalá 611 (Madrid)
A hotel reception desk with a sign reading 'Sércehotel,' a coffee machine, a telephone, and a decorative plant. - Hotel Sercotel Alcalá 611 (Madrid)
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Hotel Sercotel Alcalá 611. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room

A hotel room with a bed, a desk with a laptop, a chair, and a table with a glass of orange juice.

Classic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Classic Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a desk with a laptop, a chair, and a table with a glass of orange juice.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a wooden headboard, a shower area, and a wall-mounted artwork.

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for CLASSIC DOBLE

Minibar, in-room safe, desk, soundproofing

CLASSIC DOBLE

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CLASSIC

  • Sleeps 4
  • Free WiFi

DOUBLE CLASSIC DOUBLE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Near a metro station, Hotel Sercotel Alcalá 611 is in San Blas-Canillejas, a neighborhood in Madrid with good airport proximity. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Riyadh Air Metropolitano or Bernabéu Stadium. Visit our Madrid travel guide
Map
Calle Alcala, 611, Madrid, Madrid, 28022

What's nearby

  • A street with historic buildings, a prominent church with a golden dome, and a clear sky.
    Calle de Alcalá
    1 min walk - 0.1 miles
  • A stone bridge over a calm river, surrounded by lush greenery and trees.
    El Capricho Park
    16 min walk - 0.9 miles
  • An empty escalator in a public space with glass railings and directional signs.
    IFEMA
    3 min drive - 1.4 miles
  • Juan Carlos I Park
    13 min walk - 0.7 miles
  • Riyadh Air Metropolitano
    3 min drive - 2.3 miles

Getting around

  • Canillejas Station
    5 min walk
  • San Fernando Henares Station
    7 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    9 min drive

Restaurants

  • El Tenedor de Oro
    5 min walk
  • McDonald's
    19 min walk
  • Nespresso
    19 min walk
  • Burger King
    1 min walk
  • La Terraza Del Camping
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 10 to July 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 29 to September 30

Frequently asked questions

Does Hotel Sercotel Alcalá 611 have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from September 10 to July 14.

Is Hotel Sercotel Alcalá 611 pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 20 per night.

What time is check-in at Hotel Sercotel Alcalá 611?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Sercotel Alcalá 611?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sercotel Alcalá 611 located?

Located in San Blas-Canillejas, this hotel is within 1 mi (2 km) of Calle de Alcalá and Riyadh Air Metropolitano. IFEMA is 1.3 mi (2.1 km) away. Canillejas Station is only a 5-minute walk and Torre Arias Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel Alcalá 611 Reviews

9.0

Wonderful

9.2

Cleanliness

7.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 496 out of 872 reviews
Rating 8 - Good. 284 out of 872 reviews
Rating 6 - Okay. 61 out of 872 reviews
Rating 4 - Poor. 24 out of 872 reviews
Rating 2 - Terrible. 7 out of 872 reviews

Reviews

Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with all the amenities. Did not get a chance to use the pool but next time. Great front desk support Breakfast was excellent. Highly recommend.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Nydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro station and airport. 30 minutes metro ride from city center. Great and quiet place. Great place.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean so is all public areas. Beds are super comfy. Alot of amenities nearby
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Staff, property managers, cleanliness. Good breakfast.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall, close to everything especially airport. Rooms were clean and staff was friendly.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, Plenilunio mall, Hipercor and Atletico Madrid stadium are literally 5 minutes away by car. Good place to stay.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room and bathroom. I actually extended my stay for an additional night. Great breakfast. Location close to the Metro.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Zachariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great hotel with friendly staff! Right next to a metro station and a couple cute cafes.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Cyrus

Liked: Cleanliness, staff & service
Disliked: Amenities
Helpful staff. Clean rooms. Nice pool area.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for arrival or departure from Madrid airport. Hotel provides shuttle service and is in a very good condition. Comfortable stay.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Eleonor

Liked: Cleanliness, staff & service, amenities
Very nice hotel, friendly staff and close to the subway witch takes you straight to e.g Gran Via
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean, quiet, and comfortable. The front desk staff were kind and friendly.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nit hotel. Staff was friendly and always ready to help with a smile on their face.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Steven

I liked that it had a pool
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area didn't have much going for it, but the hotel was clean and comfortable, the breakfast buffet was great, and the pool was fabulous. Handy to IFEMA if you have a car, and close to a metro station for travelling to more touristy locations.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Great place. Staff is exceptional. Nice neighborhood. Within walking distance of Estadio Metropolitana.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LLovely for short break

Lovely hotel well situated for attending gig at metropolitan stadium. Direct metro into centre from nearby. Nice pool/ outside area. Very quiet and peaceful. Excellent breakfast too.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Nice big, warm rooms. Nice view over gardens, pools, houses, moon, mountains and part of the city. Tasty gluten free bread. Friendly people in breakfast place. Tasty fruits. Fresh squeezed orange juice from machine.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed to be close to Cívitas Metropolitano. It was worth the price. Rooms were nice, beautiful city view from the window and quiet neighborhood with walkable distance to metro.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between airort and Centro. Great staff and facilities are well maintained. Hotel aid for our Uber to the airport. Nice touch
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Per friendly!

It was nice to be able to stay at a hotel that accepted our cats (we just moved to Spain and needed a place to spend the night before we moved on to our final destination). Breakfast was good, though considering the cost of the room it should have been included.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was interesting with half a glass door, hard to prevent water from going all over and the toilet seat kept coming off. Also there was construction going on, the staff was great nice and accommodating
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Subina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport free shuttle is amazing- they contract it out to Uber. Clean, basic but with all necessary amenities in the room. Perfect for early flight the next day
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was barely two blocks from the Metro line. Very convenient to getting to the center of town or any place else we wanted. There is no longer an airport shuttle but it was a very quick, inexpensive Uber ride from the airport. We especially liked the breakfast buffet. What it lacked in variety it made up for in quality and quantity. The staff is always helpful.
Stayed 2 nights in Nov 2024