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Hotel Sercotel AB Rivas

Property class: 3

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Daily buffet breakfast (EUR 12 per person) - Hotel Sercotel AB Rivas (Rivas-Vaciamadrid)
Meeting facility - Hotel Sercotel AB Rivas (Rivas-Vaciamadrid)
Minibar, in-room safe, desk, soundproofing - Hotel Sercotel AB Rivas (Rivas-Vaciamadrid)
Reception - Hotel Sercotel AB Rivas (Rivas-Vaciamadrid)
Free self parking - Hotel Sercotel AB Rivas (Rivas-Vaciamadrid)
Hotel Sercotel AB Rivas sits in the heart of Madrid, offering a peaceful escape with its Turkish bath/hammam and scenic terrace. Guests enjoy traditional Spanish cuisine at El Somallao restaurant and can borrow books from the hotel's library to read while relaxing.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room

Minibar, in-room safe, desk, soundproofing

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (con cama supletoria)

Minibar, in-room safe, desk, soundproofing

Classic Double Room (con cama supletoria)

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room (con cama supletoria)

Classic Twin Room (con cama supletoria) | Minibar, in-room safe, desk, soundproofing

Classic Twin Room (con cama supletoria)

  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Rivas-Vaciamadrid, Hotel Sercotel AB Rivas is near a metro station. Gran Via and San Miguel Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museo Nacional Centro de Arte Reina Sofía and Parque Warner Madrid. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Riyadh Air Metropolitano. Spend some time exploring the area's activities, including golfing. Visit our Rivas-Vaciamadrid travel guide
Map
Avenida Francisco Quevedo, 2, Rivas-Vaciamadrid, Madrid, 28522

What's nearby

  • Gran Via
    Gran Via
    22 min drive - 13.0 miles
  • National Prado Museum
    National Prado Museum
    22 min drive - 12.8 miles
  • Puerta del Sol
    Puerta del Sol
    23 min drive - 13.5 miles
  • Bernabéu Stadium
    Bernabéu Stadium
    24 min drive - 15.3 miles
  • H2Ocio
    8 min walk - 0.5 miles

Getting around

  • Madrid Vallecas Station
    8 min drive
  • Rivas Futura Station
    13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    17 min drive

Restaurants

  • Sushitokyo
    9 min walk
  • La Cocina De Apolo
    11 min walk
  • Muerde La Pasta
    9 min walk
  • Novo
    2 min walk
  • Asador la Via
    10 min walk

About this property

Hotel Sercotel AB Rivas

Hotel near a metro station
Consider a stay at Hotel Sercotel AB Rivas and take advantage of a coffee shop/cafe, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the Turkish bath/hammam. The on-site Spanish cuisine restaurant, El Somallao, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and a front-desk safe
  • Laundry services, luggage storage, and 1 meeting room
Room features
All 84 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with designer toiletries and bidets
  • Daily housekeeping and desks

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bar
  • El Somallao

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Spa

  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2002
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

AC Hotel Rivas Vaciamadrid
AC Rivas Hotel
AC Rivas Vaciamadrid
AC Vaciamadrid
Hotel AC Rivas Vaciamadrid
Hotel AC Vaciamadrid
Hotel Rivas Vaciamadrid
Hotel Rivas Vaciamadrid AC
Hotel Vaciamadrid
Vaciamadrid Rivas
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas
Sercotel AB Rivas Rivas-Vaciamadrid
Sercotel AB Rivas
Hotel Sercotel AB Rivas Hotel
Hotel Sercotel AB Rivas Rivas-Vaciamadrid
Hotel Sercotel AB Rivas Hotel Rivas-Vaciamadrid

Frequently asked questions

Is Hotel Sercotel AB Rivas pet-friendly?

Yes, Hotel Sercotel AB Rivas allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sercotel AB Rivas?

Check-in start time: 3 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Sercotel AB Rivas?

Check-out is at noon.

Where is Hotel Sercotel AB Rivas located?

Situated in Rivas-Vaciamadrid, this hotel is within 12 mi (20 km) of Faunia, El Retiro Park, and National Prado Museum. Puerta del Sol and Gran Via are also within 12 mi (20 km). Rivas Futura Station is 13 minutes by foot and Rivas Vaciamadrid Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sercotel AB Rivas Reviews

8.8

Excellent

9.2

Cleanliness

7.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 187 out of 371 reviews
Rating 8 - Good. 138 out of 371 reviews
Rating 6 - Okay. 25 out of 371 reviews
Rating 4 - Poor. 15 out of 371 reviews
Rating 2 - Terrible. 6 out of 371 reviews

Reviews

Verified

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all the staff was very friendly and helpful. The down side is the hotel is far away from Madrid and the price does not reflect this. Very nice food in the restaurant.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great breakfast, service is outstanding.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hotel staff are accommodating upon checking in.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A really good hotel option.

It is in great shape and the breakfast was good with lots of options. The location is very close to a shopping center with everything you would need. There is no air conditioning so I do wish I had brought a fan. The customer service was excellent.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for visiting Madrid if you are driving

Hotel is in a good position as a stop over or a visit into Madrid. Free parking, good breakfast and our room was comfortable. The staff informative and gave us good advice re metro. Metro into Madrid easy to use, frequent and very cheap. There are several restaurants nearby and the lunch we had in the hotel was good. Would reccommend.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value- Very nice Hotel!

The Hotel was very nice. The staff was very friendly. The room was very clean and spacious. and free parking! Great Hotel, we will stay here again when we travel o Madrid Spain!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to Madrid regularly and stay in the Sercotel Rivas. I never had a bad experience Its clean, very friendly and professional staff and has a good restaurant . Metro station is 10min. walking distance.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The personal very friendly however the room a/c didn't work during the whole stay, the food was good on restaurants but the breakfast very basic for a $12eu fee
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My trip was to visit a family member who was sick the staff was extremely friendly and helpful. They were also very accommodating to my situation. I would also recommend staying here for the future. There’s no major thrills but a good solid and clean environment which was comfortable.
Verified

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the fittings were not very new. Breakfast was amazing though and the staff were so helpful
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Nawar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay for the night.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I been in this hotel couple times and always have a good experience, great customer services,
Stayed 1 night in May 2025
Verified

10/10 Excellent

RAFAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services
Stayed 2 nights in May 2025
Verified

10/10 Excellent

mhicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay all through, I have zero complaints about this establishment.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Madrid in a safe and quiet area
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Genieca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a classic American style hotel so it was easy to settle in.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Genieca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always want to stay at this location when visiting Madrid. Can’t recommend it enough!!
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Everything was clean and easy access to bus and a little walking distance to metro. Overall good place
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good condition. Breakfast is great, I would recommend it. You have shopping options in front of street and is walkable.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Yves

Convenient

Close to the subway and large available parking on site.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant one night stay on the journey from Santander to the Costa Blanca. Hotel was modern, clean and well located next to retail park with lots of eating options. Breakfast was very good and the complimentary bottle of carva on arrival was a very nice touch. Would certainly stay again on a similar journey and would highly recommend to others.
Stayed 1 night in Apr 2023