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Hotel Puerta de Toledo

Property class: 3

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Photo gallery for Hotel Puerta de Toledo

A spacious lobby with a central column, a reception desk, and a staircase leading to upper floors. - Hotel Puerta de Toledo (Madrid)
A modern hotel lobby with a mural of a cityscape, comfortable seating, and a clean, well-lit interior. - Hotel Puerta de Toledo (Madrid)
A modern dining area with wooden tables and chairs, decorative light fixtures, and a large window with a nature-themed mural. - Hotel Puerta de Toledo (Madrid)
Select Comfort beds, in-room safe, desk, laptop workspace - Hotel Puerta de Toledo (Madrid)
A hotel with outdoor seating, a brick facade, and a sign that reads "HOTEL PUERTA TOLEDO". - Hotel Puerta de Toledo (Madrid)
Close to Plaza Mayor and Royal Palace of Madrid, Hotel Puerta de Toledo provides a coffee shop/cafe, a bar, and more. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room

A hotel room with two beds, a wooden headboard, bedside lamps, and a large window with sheer curtains.

Double Room

9.4 out of 10
Exceptional
(38 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double room with rollaway bed

Double room with rollaway bed | Select Comfort beds, in-room safe, desk, laptop workspace

Double room with rollaway bed

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A neatly made bed with a grey bedspread and pillows, two bedside lamps, a wooden headboard, and a wall-mounted artwork above.

Superior Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room Single Use

Select Comfort beds, in-room safe, desk, laptop workspace

Superior Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room Single Use

A hotel room with two beds, a wooden headboard, bedside lamps, and a large window with sheer curtains.

Standard Double Room Single Use

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Select Comfort beds, in-room safe, desk, laptop workspace

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room (2 Adults 2 Children)

A modern hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a wooden wardrobe.

Family Room (2 Adults 2 Children)

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT STANDARD

  • Sleeps 10
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

About the neighborhood

Located in Arganzuela neighborhood, Hotel Puerta de Toledo is connected to a shopping center. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide
Map
Glorieta Puerta de Toledo 4, La Latina, Madrid, Madrid, 28005

What's nearby

  • A large stone monument with statues on top, surrounded by trees and buildings.
    Puerta de Toledo
    3 min walk - 0.2 miles
  • A bustling outdoor market with various stalls selling antiques and collectibles.
    El Rastro
    6 min walk - 0.4 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    13 min walk - 0.7 miles
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    15 min walk - 0.8 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    16 min walk - 0.9 miles

Getting around

  • Puerta de Toledo Station
    2 min walk
  • Madrid Principe Pio Station
    3 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    26 min drive

Restaurants

  • Piscomar by Jhosef Arias
    3 min walk
  • Cerveceria Arganzuela
    5 min walk
  • Bar Ganivet
    4 min walk
  • Rodilla
    5 min walk
  • Bar El Pescador
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Hardwood flooring in room
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1968
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel Puerta de Toledo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 25 per night. Limited spots are available.

What time is check-in at Hotel Puerta de Toledo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Puerta de Toledo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Puerta de Toledo located?

Located in Arganzuela, this hotel is within a 15-minute walk of Puerta de Toledo, Plaza Mayor, and San Miguel Market. Royal Palace of Madrid and Puerta del Sol are also within 1 mi (2 km). Puerta de Toledo Station is only a 2-minute walk and Piramides Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerta de Toledo Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 442 out of 910 reviews
Rating 8 - Good. 347 out of 910 reviews
Rating 6 - Okay. 85 out of 910 reviews
Rating 4 - Poor. 25 out of 910 reviews
Rating 2 - Terrible. 11 out of 910 reviews

Reviews

Verified review

10/10 Excellent

Loretto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, central to everything we wanted to see, quiet and calmer than centro Madrid, but still walking distance from the hustle & buzzle. Friendly staff, ample rooms, immaculately clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was unique the staff all over the hotel were excellent the breakfast had a great variety of food and the price was very affordable
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice the view everything close friendly staff clean rooms the breakfast was good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cafe for meals very handy after a tiring tourist trip. Good location and professional staff. Poor sounding proofing, even with a suite I could hear people talking through lounge walls and the separate bedroom, not very relaxing.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities
Renovated, clean and in a convenient location
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Olivia Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay at Hotel Puerto de Toledo. It had a very convenient location and kind, attentive staff! We woukd definitely stay again!
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location, Clean, restaurant ,service, FRONT Desk best in Spain ,, thanks for everything
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice warm hotel, near interesting things, with great views of the city.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Ronald D

Liked: Cleanliness, staff & service
Good location and nice room for the price. Also liked the coffee shop in lobby.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Staff waa excellent and great location. We will stay there again.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located,
Stayed 5 nights in Dec 2023
Verified review

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Great location, besides the metro, Gran Via minutes on the metro. Hotel very modern, staff lovely, room's lovely, i just had an overall great stay.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Amuthavalli Shanthi

Liked: Amenities
The hotel is conveniently located. They have a cafeteria that served lovely food. The room was spacious and beautiful.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, nice personal touches Close to tube and bus routes Everything worked well.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, walkable to the city and Metro nearby. Nice quiet area, but close to city.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfy

Nice and comfy hotel
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kind staff, easy check in and out, nice breakfast buffet. Excellent overall.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Alfonso B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice but there limited restaurants nearby.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pros: Central to metro, buses and restaurants. Area was safe, clean, and quiet. Cons: Staff was unfriendly. In particular, the morning female bartender was rude - seemed irritated every morning when I ordered and PAID for coffee. I stayed for 5 nights. Also, for the hotel price, coffee should have been complimentary. Room was on the small side.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great balance between quality and price

Great stay at Puerta de Toledo. Super friendly staff. Super convenient and well located. Best option in Madrid for us.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

jeffre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing service from the staff and helpful. Easy to get around from by train or just walking. I will be coming back and staying here again.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is very small but the bed was comfy, and it was too far from the center of madrid
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Iulian

Liked: Cleanliness, staff & service, amenities
Honestly, nothing bad to say. The room was clean and the staff really friendly and helpful. The hotel is right outside the restricted traffic area of Madrid so no worry about getting a ticket. It is also really close to the central area (15-20 mins walking from Plaza Mayor). In the La Latina area (5-7 mins waling) there are a lot of bars and restaurants to chose from.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay. The hotel exceeded our expectations! The room was more spacious than I was expecting, very nice bathroom. It was very clean and the staff were very helpful with everything. It is a minute walk to access the subway, which was very convenient. I would definitely stay here again.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovey hotel Perfect location for us Friendly staff We could not hear any outside noise but could here everything from the hall was and the room above us when they returned at 2.30 am
Stayed 1 night in Apr 2025