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Hotel Mercader

4.0 star property
Madrid's warm hospitality awaits near El Retiro Park, where travelers can savor local flavors over breakfast or coffee while exploring this vibrant Spanish capital.

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Photo gallery for Hotel Mercader

Check-in/check-out kiosk - Hotel Mercader (Madrid)
Interior - Hotel Mercader (Madrid)
Daily buffet breakfast for a fee - Hotel Mercader (Madrid)
Combined shower/tub, deep soaking tub, free toiletries, hair dryer - Hotel Mercader (Madrid)
TV - Hotel Mercader (Madrid)
Hotel Mercader in central Madrid offers an upscale retreat with an on-site restaurant and café. Enjoy free in-room WiFi, convenient laundry facilities, car rental services, and assistance from knowledgeable multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Free minibar items, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(21 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Single Room

Free minibar items, in-room safe, desk, blackout drapes

Single Room

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Villa de Vallecas, a neighborhood in Madrid, Hotel Mercader is in the suburbs and near a boardwalk/promenade. Notable landmarks in the area include Almudena Cathedral and Royal Palace of Madrid, and travelers wishing to experience a bit of culture can try National Prado Museum. Looking to enjoy an event or a game? See what's going on at The Magic Box or Bernabéu Stadium. Visit our Madrid travel guide
Map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053

What's nearby

  • Manzanares Park
    Manzanares Park
    2 min drive - 1.1 miles
  • Caja Magica Madrid
    The Magic Box
    4 min drive - 2.0 miles
  • Parque Enrique Tierno Galván. paisaje con arboles, laguna y chorro vertical sobre fondo con nubes en el parque de Enrique Tierno Galván en Madrid. España.
    Enrique Tierno Galvan Park
    5 min drive - 3.1 miles
  • Madrid Río
    Madrid Río
    6 min drive - 3.4 miles
  • Cityscape of the "Matadero" (Slaugtherhouse) (Madrid, Spain)
    Matadero Madrid
    6 min drive - 3.6 miles

Getting around

  • San Fermin - Orcasur Station
    5 min drive
  • Madrid Asamblea de Madrid-Entrevias Station
    6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    17 min drive

Restaurants

  • Bar Restaurante SEBAS
    6 min drive
  • Restaurante Narcea II
    7 min walk
  • VIP Lounge
    7 min drive
  • Telepizza
    6 min drive
  • Cafeteria De La Estación
    8 min drive

About this property

Hotel Mercader

Upscale hotel near The Magic Box
Located close to El Retiro Park and National Prado Museum, Hotel Mercader provides a coffee shop/cafe, laundry facilities, and car rentals on site. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Free newspapers, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (775 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Frequently asked questions

Is Hotel Mercader pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mercader?

Check-in begins at 3 PM.

What time is check-out at Hotel Mercader?

Check-out is at noon.

Where is Hotel Mercader located?

Located in Villa de Vallecas, this hotel is within 6 mi (10 km) of The Magic Box, El Retiro Park, and National Prado Museum. Almudena Cathedral and Royal Palace of Madrid are also within 6 mi (10 km).

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Reviews

Hotel Mercader Reviews

8.2

Very Good

8.8

Cleanliness

6.2

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 273 out of 694 reviews
Rating 8 - Good. 281 out of 694 reviews
Rating 6 - Okay. 91 out of 694 reviews
Rating 4 - Poor. 30 out of 694 reviews
Rating 2 - Terrible. 19 out of 694 reviews

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! Everything was great and the breakfast was delicious and worth buying!
Stayed 1 night in Oct 2025
Verified

8/10 Good

lorena

Liked: Staff & service
Quiet, good location, a good option.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Mashhoud

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Stayed 2 nights in Apr 2025
Verified

6/10 Okay

Carmen

Liked: Cleanliness, property conditions & facilities
First, the staff is great and welcoming. The breakfast is fantastic as well. There are many options and everything is restocked right away. The things I didn’t like was the noises in the hallway and we heard a noise of a woman screaming at 4 something AM that scared both of us. Also, the location is far from the city and the taxi drivers mentioned to us that they need to have permission to access that area.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alexia Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo Experience

It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Zoilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located in isolated area

The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Ok for the money

I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Stayed 6 nights in Jan 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful. However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes. Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes) The positives outweigh the location negative. I was satisfied with my stay.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service. The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.
Stayed 1 night in Oct 2023
Verified

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort

Its OK- but so far from the city centre

Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

gayle

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
Stayed 1 night in Apr 2025
Verified

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a day stop. The price was pretty good considering I went close to High Season. I you go without a car or a Taxi, You cannot walk (too far away from closest city corner). 2 Bus lines only (1.5 euros per person per ride and you can pay with coins). I know there is a card, however I was told by Metro staff, that the Metro Card is not good for buses) Bus 30 (runs Sundays also) and 132 (Does not run on Sundays). Bus stop was not clear enough and Hotel was 2 blocks away but signage and location was hidden by other buildings. No signage whatsoever in MercaMadrid (the place is huge and is the Central food Market for wholesale distribution in Madrid). I had to ask a security person who told me how close I was to the Hotel (1 and half block). I did arrive at 730 pm, the place was deserted (I saw only 3 people in the street the security person in a car and 2 workers waiting for a bus and no clue where the Hotel was). I learned 132 line did not run on Saturday, but 30 did run. The hotel was comfy, clean and glad to have a hot shower and good sleep and the detailed info on 30 and 132 buses. Would be great that info to be uploaded in their website, or emailed when giving you directions right after you make the reservation.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed here for a visit to the Madrid Open tennis. Arrived at 12.30 & staff were very friendly letting me check in immediately before heading to stadium. Uber was €6.50 each way & was really quick. AC was nice & cool. Free bag of sweets. Would be better if there was some water provided, only way to get this is vending machine at reception lobby. Same with tea/coffee.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Price quality excellent
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good , just not convinient to travel with out car . You must have car when you visit the hotel .
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

North

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money ,a good hotel for the price as a bussness user ,very close to caja magica.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Rhonner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I go there is amazing
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

HERTOCAR SL

.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Siebren

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly personnel and good rooms
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and kind staff, clean room
Stayed 2 nights in Jul 2023
Verified

4/10 Poor

Lucas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Walls are so thin you can hear people snoring in the next room and the cleaning staff talking in the hallway. It’s an old hotel with no maintenance like many hotels in Madrid are just expensive and oversold because of tourists but don’t invest enough in maintenance.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Far from the center. Good breafast.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great option. It is located 20 minutes from Downtown Madrid. Some might find this far away but iys really not. The uber ride charged me $14 to $17 to get to the center of Madrid and $22 to the Barajas airport. The room size was good, very clean. Bathroom spacious and clean. Housekeeping was available at all hours. They have a vending machine at the lobby with soda, juices, food, wine and beer options. I didnt eat at their restaurant but it looked good. Price was good compared to all the hotels that offer the same at Downtown Madrid and are so expensive.
Stayed 2 nights in Sep 2025