Hotel Mercader

4.0 star property
Suburban hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Mercader

Interior entrance
Lobby lounge
Breakfast and dinner served
Interior
Free minibar items, in-room safe, desk, blackout drapes
Hotel Mercader in central Madrid offers an upscale retreat with an on-site restaurant and café. Enjoy free in-room WiFi, convenient laundry facilities, car rental services, and assistance from knowledgeable multilingual staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

Standard Double Room

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Single Room

8.4 out of 10
Very good
(13 reviews)

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
TV
Blackout drapes/curtains
Deep soaking bathtub
Shower/tub combination
Hair dryer
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053

What's nearby

  • The Magic Box - 3 min drive - 1.6 miles
  • El Retiro Park - 8 min drive - 4.1 miles
  • Prado Museum - 9 min drive - 5.1 miles
  • Plaza Mayor - 10 min drive - 5.8 miles
  • Royal Palace of Madrid - 10 min drive - 5.8 miles

Getting around

  • San Fermin - Orcasur Station - 5 min drive
  • Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • ‪VIP Lounge - ‬8 min drive
  • ‪Restaurante Narcea II - ‬7 min walk
  • ‪Restaurante Oriental Victoria - ‬6 min drive
  • ‪Sheng Sushi Bar - ‬7 min drive
  • ‪hilos II - ‬7 min drive

About this property

Hotel Mercader

Upscale hotel near The Magic Box
Located close to El Retiro Park and Prado Museum, Hotel Mercader provides a coffee shop/cafe, laundry facilities, and car rentals on site. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, tour/ticket assistance, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (775 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Frequently asked questions

Is Hotel Mercader pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mercader?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mercader?

Check-in begins at 3 PM.

What time is check-out at Hotel Mercader?

Check-out is at noon.

Where is Hotel Mercader located?

Located in Villa de Vallecas, this hotel is within 6 mi (10 km) of The Magic Box, Prado Museum, and El Retiro Park. Almudena Cathedral and Royal Palace of Madrid are also within 9 mi (15 km).

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Reviews

Hotel Mercader Reviews

8.2

Very Good

8.8

Cleanliness

6.2

Location

8.4

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 267 out of 685 reviews
Rating 8 - Good. 279 out of 685 reviews
Rating 6 - Okay. 90 out of 685 reviews
Rating 4 - Poor. 30 out of 685 reviews
Rating 2 - Terrible. 19 out of 685 reviews

Reviews

8/10 Good

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good , just not convinient to travel with out car . You must have car when you visit the hotel .
Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Far from the center. Good breafast.
Stayed 4 nights in May 2025

10/10 Excellent

María Antonia

Liked: Cleanliness
.
Stayed 1 night in Jul 2025

8/10 Good

darryl

Liked: Cleanliness, staff & service, room comfort
GREAT VALUE FOR MONEY ,,GOOD FOR THE PRICE WHEN ON BUSSNESS
Stayed 1 night in Jun 2023

8/10 Good

Barry

Liked: Cleanliness
On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm Still good VFM
Stayed 1 night in May 2025

10/10 Excellent

CHUI MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent to it's price and facilities. Have fridge, bath tub. Bed is comfortable, room is clean and spacious. Only the location is an issue, if you are visitors, this hotel location is not your choice.
Stayed 4 nights in Jun 2023

8/10 Good

Zoilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Located in isolated area

The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Stayed 3 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Stayed 4 nights in Sep 2024

2/10 Terrible

Mahmoud

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very far and breakfast is so terrible
Stayed 1 night in Nov 2022

6/10 Okay

Dinh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in an industrial area without anything around. 2 Uber drivers I used could not locate the property.
Stayed 1 night in May 2024

8/10 Good

Ramón

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 2 nights in Oct 2023

6/10 Okay

Hanjoo

Liked: Staff & service
Was cold and I could not control the temperature.
Stayed 1 night in Apr 2024

8/10 Good

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service. The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.
Stayed 1 night in Oct 2023

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a four star hotel by property condition and facilities, or service. Feels like a two star hotel with a four star price tag…No basic amenities like free bottled water, tea pot, or tissue in the room, cleanliness is bad, I got bug bites all over. Property is old and you can hear people’s movements clearly who are next door or right above you. Furnitures not only show wear but also of low quality. Dining option super limited being in the middle of a large industrial warehouse hub. Some of the staff are rude. Definitely going on my block-out list, suggest you stay away too!
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Stay clear . Location in industrial site with gate

Having checked in . Paid for breakfast and the room. We arrived just arrived 9pm. Hungry and found the restaurant was closed. Nowhere else nearby open or buy any food. The waitress in the morning look at us with beady eyes. Demanded payment for our breakfast which we already paid and on our confirmation included. She wo t have it. Went to reception. Again demanded paymemt for our breakfast which clearly stated included as paid. They were so rude and would not back down. My advise. Get the payment receipt. Probably still no use......
Stayed 1 night in Apr 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! Everything was great and the breakfast was delicious and worth buying!
Stayed 1 night in Oct 2025

10/10 Excellent

Jose Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que es el hotel en si todo perfecto,lo único es que al estar en un poligono-mercado no tienes muchas opciones de transporte
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos H

Liked: Cleanliness, staff & service, property conditions & facilities
Lugar muy cómodo con estavionamiento
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great option. It is located 20 minutes from Downtown Madrid. Some might find this far away but iys really not. The uber ride charged me $14 to $17 to get to the center of Madrid and $22 to the Barajas airport. The room size was good, very clean. Bathroom spacious and clean. Housekeeping was available at all hours. They have a vending machine at the lobby with soda, juices, food, wine and beer options. I didnt eat at their restaurant but it looked good. Price was good compared to all the hotels that offer the same at Downtown Madrid and are so expensive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jumpei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良いホテルでした!アクセスは悪いので、セルカニアスとバスを併用していくのが良いかと。公共交通機関だとアトーチャ駅から45分ぐらいは見ておいた方がよいです。
Stayed 2 nights in Sep 2025

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zwar einer der besten Hotels die ich in meinem Leben besucht habe, aber die Umgebung, mitten im Industiegebiet.
Stayed 4 nights in Sep 2025

2/10 Terrible

Shri

Disliked: Property conditions & facilities
No air
Stayed 2 nights in Sep 2025

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Price quality excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Maria

Liked: Amenities
Buenas instalaciones
Stayed 1 night in Jun 2025

6/10 Okay

Carmen

Liked: Cleanliness, property conditions & facilities
First, the staff is great and welcoming. The breakfast is fantastic as well. There are many options and everything is restocked right away. The things I didn’t like was the noises in the hallway and we heard a noise of a woman screaming at 4 something AM that scared both of us. Also, the location is far from the city and the taxi drivers mentioned to us that they need to have permission to access that area.
Stayed 1 night in Jun 2025