Hotel Mercader

4.0 star property
Suburban hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Mercader

Interior entrance
Free minibar items, in-room safe, desk, blackout drapes
Free minibar items, in-room safe, desk, blackout drapes
Free minibar items, in-room safe, desk, blackout drapes
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

Single Room

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
Calle Eje 2-7A, Poligono Alimentario Mercamadrid,18, Madrid, Madrid, 28053

What's nearby

  • The Magic Box - 3 min drive - 1.6 miles
  • El Retiro Park - 8 min drive - 4.1 miles
  • Prado Museum - 9 min drive - 5.1 miles
  • Plaza Mayor - 10 min drive - 5.8 miles
  • Royal Palace of Madrid - 10 min drive - 5.8 miles

Getting around

  • San Fermin - Orcasur Station - 5 min drive
  • Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive

Restaurants

  • ‪VIP Lounge - ‬8 min drive
  • ‪Restaurante Narcea II - ‬7 min walk
  • ‪Pupuseria Madrid - ‬8 min drive
  • ‪Domino's Pizza - ‬7 min drive
  • ‪Bar Restaurante Sebas - ‬6 min drive

About this property

Hotel Mercader

Upscale hotel near The Magic Box
Located close to El Retiro Park and Prado Museum, Hotel Mercader provides a coffee shop/cafe, laundry facilities, and car rentals on site. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Free newspapers, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 124 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
Other amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid

Frequently asked questions

Is Hotel Mercader pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mercader?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Mercader?

Check-in begins at 3 PM.

What time is check-out at Hotel Mercader?

Check-out is at noon.

Where is Hotel Mercader located?

Located in Villa de Vallecas, this hotel is within 6 mi (10 km) of The Magic Box, Prado Museum, and El Retiro Park. Almudena Cathedral and Royal Palace of Madrid are also within 9 mi (15 km).

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Hotel Mercader Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 245 out of 649 reviews
Rating 8 - Good. 273 out of 649 reviews
Rating 6 - Okay. 86 out of 649 reviews
Rating 4 - Poor. 28 out of 649 reviews
Rating 2 - Terrible. 17 out of 649 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Good for the price. Far from the center. Good breafast.
Stayed 4 nights in May 2025

10/10

The staff was very friendly and helpful. The downside is that the place is far away from the center of Madrid, transportation is limited, other than that, a good place to stay.
Stayed 3 nights in Mar 2025

8/10

On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm Still good VFM
Stayed 1 night in May 2025

6/10

Clean and comfortable. Kind of remote location, Staff not so friendly. Overall happy with our choice.
Stayed 2 nights in Apr 2025

6/10

The hotel is cheap but in the middle of nowhere. Guy at reception wasn't very friendly. Dinning room staff were good. Room was clean but the tv was small.
Stayed 2 nights in Apr 2025

4/10

No air conditioning available in late spring which was odd compared to other hotels in area(not advertised), hard to get in and out for Ubers, and location very inconvenient to Madrid. No dining options nearby other than restaurant on site(could not have anything here due to allergies), and very limited bathroom amenities compared to other stays in area
Stayed 1 night in Apr 2025

8/10

Quiet, good location, a good option.
Stayed 1 night in May 2024

10/10

I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
Stayed 1 night in Apr 2025

6/10

I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Stayed 6 nights in Jan 2025

8/10

The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Stayed 3 nights in Oct 2024

6/10

The room should have two chairs and a small table so guests can sit in the room and have a private conversation
Stayed 3 nights in Sep 2024

8/10

The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Stayed 4 nights in Sep 2024

2/10

No body speaks English at all To reach hotel you have to pay tool which the hotel never mentioned.
Stayed 7 nights in Sep 2024

8/10

Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
Stayed 2 nights in Jul 2024

8/10

HOLA
Stayed 2 nights in Dec 2023

8/10

It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
Stayed 2 nights in Jan 2024

10/10

Far from everything.
Stayed 1 night in Jun 2024

6/10

The hotel was in an industrial area without anything around. 2 Uber drivers I used could not locate the property.
Stayed 1 night in May 2024

6/10

Thought the reception could have given clearer instructions on where to get public transport. The hotel is situated off a main highway in an industrial estate with lots of Lorrie’s. We arrived on Sunday and were told that there was no where to get food as everything was closed.
Stayed 2 nights in Apr 2024

8/10

Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful. However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes. Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes) The positives outweigh the location negative. I was satisfied with my stay.
Stayed 1 night in Jun 2024

8/10

J
Stayed 2 nights in Oct 2023

8/10

Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
Stayed 1 night in Jun 2024

6/10

Was cold and I could not control the temperature.
Stayed 1 night in Apr 2024

8/10

The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service. The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.
Stayed 1 night in Oct 2023

6/10

Not a 4 star for sure.
Stayed 3 nights in Sep 2023