Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
Adolfo Suarez Madrid-Barajas Airport (MAD) - 15 min drive
Restaurants
VIP Lounge - 8 min drive
Restaurante Narcea II - 7 min walk
Pupuseria Madrid - 8 min drive
Domino's Pizza - 7 min drive
Bar Restaurante Sebas - 6 min drive
About this property
Hotel Mercader
Upscale hotel near The Magic Box
Located close to El Retiro Park and Prado Museum, Hotel Mercader provides a coffee shop/cafe, laundry facilities, and car rentals on site. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
Other perks include:
Free self parking
Buffet breakfast (surcharge), express check-out, and express check-in
Free newspapers, a 24-hour front desk, and tour/ticket assistance
Guest reviews say great things about the helpful staff
Room features
All 124 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars (stocked with some free items).
Other amenities include:
Bathrooms with deep soaking tubs and bidets
TVs with satellite channels
Daily housekeeping, desks, and phones
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free uncovered self parking on site
Free RV/bus/truck parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 to 10 for adults and EUR 8 to 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Business services
Business center
Conference center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
5 floors
Banquet hall
Built in 2005
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
TV with satellite channels
Food and drink
Free bottled water
Free minibar (limited items)
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Free local calls
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 8 to 10 for adults, and EUR 8 to 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
Property is also known as
H2 Mercader
H2 Mercader Hotel
H2 Mercader Hotel Madrid
H2 Mercader Madrid
Hotel Mercader Madrid
Hotel Mercader
Mercader Madrid
Hotel Mercader Hotel
Hotel Mercader Madrid
Hotel Mercader Hotel Madrid
Frequently asked questions
Is Hotel Mercader pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Mercader?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Mercader?
Check-in begins at 3 PM.
What time is check-out at Hotel Mercader?
Check-out is at noon.
Where is Hotel Mercader located?
Located in Villa de Vallecas, this hotel is within 6 mi (10 km) of The Magic Box, Prado Museum, and El Retiro Park. Almudena Cathedral and Royal Palace of Madrid are also within 9 mi (15 km).
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Hotel Mercader Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 245 out of 649 reviews
10 - Excellent
245
Rating 8 - Good. 273 out of 649 reviews
8 - Good
273
Rating 6 - Okay. 86 out of 649 reviews
6 - Okay
86
Rating 4 - Poor. 28 out of 649 reviews
4 - Poor
28
Rating 2 - Terrible. 17 out of 649 reviews
2 - Terrible
17
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10
Good for the price. Far from the center. Good breafast.
Maria
Stayed 4 nights in May 2025
10/10
The staff was very friendly and helpful. The downside is that the place is far away from
the center of Madrid, transportation is limited, other than that, a good place to stay.
Tania
Stayed 3 nights in Mar 2025
8/10
On an industrial park. AC took 30 mins to kick in. Couldn’t cope with many people checking in at 3pm
Still good VFM
Barry
Stayed 1 night in May 2025
6/10
Clean and comfortable.
Kind of remote location, Staff not so friendly.
Overall happy with our choice.
Mashhoud
Stayed 2 nights in Apr 2025
6/10
The hotel is cheap but in the middle of nowhere. Guy at reception wasn't very friendly. Dinning room staff were good. Room was clean but the tv was small.
Gurpreet
Stayed 2 nights in Apr 2025
4/10
No air conditioning available in late spring which was odd compared to other hotels in area(not advertised), hard to get in and out for Ubers, and location very inconvenient to Madrid. No dining options nearby other than restaurant on site(could not have anything here due to allergies), and very limited bathroom amenities compared to other stays in area
Mary Ellen
Stayed 1 night in Apr 2025
8/10
Quiet, good location, a good option.
lorena
Stayed 1 night in May 2024
10/10
I stayed here on 3 separate occasions, once for 2 nights and two otjer times for 1 night each. Every review will say its not the best area.. It's not! But that doesn't take away from the hotel itself. I stayed here for the price. Once in my room I felt perfectly safe. The WIFI was not strong, or so it seemed. Could have been my phones. I really don't know. It was close to everywhere I needed to go. It was about 15 mind from the airport by Über, 10 mins from the other hotel where I met my tpur group and 15 mind from the FLIX bus station Madrid Station Sputh that I needed for the bus to Pprtugal. I will stay there again.. I was comfortable.
gayle
Stayed 1 night in Apr 2025
6/10
I guess it was ok for what we paid. Rooms very clean, maid service was excellent, didn't think to ask for a non smoking room and that ruined it. Food was terrible. There was no bar as advertised. Cabs found it very difficult to find.
Verified traveler
Stayed 6 nights in Jan 2025
8/10
The hotel was ok. It was located in an isolated area and you need to take a 15 minute Uber to get to the city center. I would probably have chosen a property that was closer if i had known. Otherwise, the staff was nice.
Zoilo
Stayed 3 nights in Oct 2024
6/10
The room should have two chairs and a small table so guests can sit in the room and have a private conversation
Bernard
Stayed 3 nights in Sep 2024
8/10
The hotel was further out from Barcelona than I had realized but overall the stay was pleasant. Staff was very friendly. Breakfast is a must for me and would love more hearty version but endless cappuccinos and croissants were good. Overall not a bad stay, super quiet and got to relax. The only thing I would note for American travelers, it is a small distance from the nearest metro so plan accordingly (Rideshare apps or taxi if you have a lot of luggage). I think European travelers may be used to navigating like normal.
Daniel
Stayed 4 nights in Sep 2024
2/10
No body speaks English at all
To reach hotel you have to pay tool which the hotel never mentioned.
SYED
Stayed 7 nights in Sep 2024
8/10
Good price but didn’t realise it was in the middle of food factories. Had to get taxis everywhere cost over €100.
Tracy
Stayed 2 nights in Jul 2024
8/10
HOLA
JESUS MARIA
Stayed 2 nights in Dec 2023
8/10
It was amazing because bed was so big, my room was clean and the food was good. The people were nice to however it was so noisy especially in the morning when the staff were cleaning.
Alexia Joyce
Stayed 2 nights in Jan 2024
10/10
Far from everything.
Tomas
Stayed 1 night in Jun 2024
6/10
The hotel was in an industrial area without anything around. 2 Uber drivers I used could not locate the property.
Dinh
Stayed 1 night in May 2024
6/10
Thought the reception could have given clearer instructions on where to get public transport. The hotel is situated off a main highway in an industrial estate with lots of Lorrie’s. We arrived on Sunday and were told that there was no where to get food as everything was closed.
Claire
Stayed 2 nights in Apr 2024
8/10
Hotel is in pristine quality. Very clean, very safe and secure. My room was massive and modern. Staff was very friendly and helpful.
However, the hotel is very out-of-the-way from Madrid and unless you have a vehicle, you will be taking long transportation routes to get to Madrid. There also isn’t much around in terms of dining, shopping or cafes.
Having said that, it’s the perfect spot for an overnight because of the quick taxi to and from the airport (less than 20 minutes)
The positives outweigh the location negative. I was satisfied with my stay.
James
Stayed 1 night in Jun 2024
8/10
J
Ramón
Stayed 2 nights in Oct 2023
8/10
Hotel is in a strange location - nowhere near the city centre, no metro station within walking distance [+5km]. The service in the hotel is OK, the room didnt have 2 towels so went to reception on our way out- they couldnt actually put the towel in the room so we had to collect them when we got back at 0200. Breakfast was OK- although no eggs. Room is good and its usually good value [due to its location] but there is free parking.
paul
Stayed 1 night in Jun 2024
6/10
Was cold and I could not control the temperature.
Hanjoo
Stayed 1 night in Apr 2024
8/10
The property itself is excellent very clean very spacious rooms has a convenient restaurant inside. Excellent service.
The location of the property is below average. It is located inside an industrial area with lots of trucks standing outside on the main street. Public transportation is not nearby. No metro close by, although if you have a car or are using Taxi or Uber then it’s not a problem. Uber costs around €16 to the airport and 20 to the main train station.