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Hotel Isla de la Garena

4.0 star property
Hotel in Alcala de Henares with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hotel Isla de la Garena

Lobby
Porch
Exterior
Seasonal outdoor pool
1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Suite, Hot Tub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

1 bedroom, minibar, in-room safe, individually decorated

Single Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, individually decorated

Premium Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Room, Accessible

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Premium Room, Pool Access

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Deep soaking bathtub
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Twin Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Deep soaking bathtub
Bidet
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Galileo Galilei, 18, Alcala de Henares, Madrid, 28806

What's nearby

  • La Garena Plaza Shopping Center - 8 min walk - 0.5 miles
  • University of Alcala - 5 min drive - 2.4 miles
  • Convent of Las Clarisas de San Diego - 5 min drive - 2.4 miles
  • Plaza Cervantes - 5 min drive - 2.4 miles
  • Parque Europa - 7 min drive - 5.1 miles

Getting around

  • Alcala de Henares La Garena Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Happy Play la Garena - ‬4 min drive
  • ‪Glass Cafe Bar Lounge - ‬18 min walk
  • ‪Burger King - ‬20 min walk
  • ‪KFC - ‬18 min walk
  • ‪Ginos la Garena Plaza - ‬11 min walk

About this property

Hotel Isla de la Garena

Upscale hotel in the business district
A rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Isla de la Garena. Take some time to relax at the onsite spa. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and wedding services
  • Tour/ticket assistance, multilingual staff, and smoke-free premises
Room features
All 79 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Deep soaking tubs, bidets, and shampoo
  • TVs with cable channels
  • Balconies, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14.50 for adults and EUR 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 14.50 for children
  • Pet fee: EUR 22 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Isla Garena
Isla Garena Alcala de Henares
Isla Garena Hotel
Isla Garena Hotel Alcala de Henares
Isla de la Garena
Hotel Isla de la Garena Hotel
Hotel Isla de la Garena Alcala de Henares
Hotel Isla de la Garena Hotel Alcala de Henares

Frequently asked questions

Does Hotel Isla de la Garena have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Isla de la Garena pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 22 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Isla de la Garena?

Self parking is free at this property.

What time is check-in at Hotel Isla de la Garena?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM.

What time is check-out at Hotel Isla de la Garena?

Check-out is at noon.

Where is Hotel Isla de la Garena located?

Situated near the airport, this spa hotel is within 1 mi (2 km) of La Garena Plaza Shopping Center and Casa de Hippolytus. Foro de Complutum and Puerta de Madrid are also within 3 mi (5 km). Alcala de Henares La Garena Station is 16 minutes by foot.

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Hotel Isla de la Garena Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 40 out of 114 reviews
Rating 8 - Good. 51 out of 114 reviews
Rating 6 - Okay. 14 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antoni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, good price and amazing staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our second stay here

Our second stay here. Friendly and helpful staff, convenient location, good facilities.
Stayed 4 nights in Jan 2025

6/10 Okay

Tatiana

Liked: Cleanliness, property conditions & facilities
Although the property is updated,
Stayed 8 nights in Apr 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice clean good staff and beautiful will love to stay again
Stayed 2 nights in Mar 2024

2/10 Terrible

Eldaa

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival they claimed they didn't have my reservation took them awhile to find eventhough I had the confirmation number. Then I was given a room with one bed when I booked for 2 beds. They gave another family a room with 2 beds when they had booked for 1, yet they had told me they didn't have any rooms with 2 beds.The blankets were ripped and never replaced. They would take our towels but not replace them. They wouldn't turn on the AC because they weren't in AC season. They expected us to sleep with the door open instead. The spa wasn't open for use. The staff was very rude and unhelpful. The location is not close to anything and it looks like an abandoned place. The beds are hard and uncomfortable. We would not stay at this location again.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice comfortable hotel.

A nice hotel, conveniently located. I had a room which faced the swimming pool on the 3rd floor and this was nice and reasonably quiet. Room facilities were good. Breakfast was modest but had everything required including delicious freshly squeezed orange juice. I shall definitely stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Maria Juliana

Liked: Cleanliness, staff & service, room comfort

Practical and Clean

We needed something close to the airport. It’s a clean, comfortable hotel with a friendly staff. A little outdated but good, the neighborhood is a bit industrial.
Stayed 1 night in Jul 2023

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge och frukost.

Hotellet har utomhuspool och en pool inomhus jämte ångbastu. Ligger i utkanten av ett verksamhetsområde, men det stör inte. Din bil står säkert i garaget, elbilsladdare finns för fyra bilar. Du kan ha med dig hunden
Stayed 2 nights in Mar 2025

6/10 Okay

Brian and Geri

Stayed 1 night in Jan 2025

2/10 Terrible

F

Stayed 1 night in Oct 2024

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy bien pero alejado del centro de Madrid
Stayed 2 nights in Oct 2024

6/10 Okay

Juan Manuel

Stayed 1 night in Oct 2024

8/10 Good

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas habitaciones y parking subterráneo gratis buena opcion para moteros
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Andrea

Disliked: Amenities, property conditions & facilities
Me estafaron porque en ningun lado ponia que el hotel habia cerrado el spa. El anuncio ponía que era habitación con acceso a spa y nos encontramos al llegar que no estaba abierto. En la app de Expedia no especificaba en ningun lugar que eso era así. Muy decepcionados.
Stayed 1 night in Sep 2024

8/10 Good

Jordi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Cristina

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Stayed 5 nights in May 2024

10/10 Excellent

alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 recomendada
Stayed 1 night in May 2024

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Hugo

Stayed 3 nights in Nov 2023

10/10 Excellent

Cheryl

Stayed 7 nights in Sep 2023

8/10 Good

alex

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ich würde jederzeit wieder in diesem Hotel buchen.

Sehr freundliches Personal. Auch ein von mir gewünschter Zimmertausch war kein Problem.
Stayed 5 nights in Jun 2023