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Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

Property class: 4

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Photo gallery for Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites

A lobby with a green vertical garden, marble flooring, and classic furniture. - Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites (Madrid)
A grand staircase with ornate railings and a polished wooden finish. - Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites (Madrid)
A spacious lobby with a central fountain, multiple seating areas, and a high ceiling with large windows. - Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites (Madrid)
A multi-story building with a symmetrical facade, large windows, and a central entrance. - Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites (Madrid)
A grand staircase with ornate railings and a polished wooden finish. - Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites (Madrid)
A short walk from Puerta del Sol and Plaza Mayor, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites provides a terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

A double bed with two pillows, bedside lamps, and a tray table with breakfast items.

Standard Twin Room

9.4 out of 10
Exceptional
(97 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

A hotel room with two beds, a sofa, a coffee table, and a chair.

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

A hotel room with two beds, a chair, a small table with fruits, and a wall-mounted lamp.

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

A hotel room with a bed, bedside table, lamp, TV, and a tray with breakfast items.

Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a wooden desk, and a mirror.

Double Room, 1 Double Bed (Inner View)

9.2 out of 10
Wonderful
(23 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

A hotel room with a bed, two sofas, a coffee table, and a TV.

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

In the entertainment district, Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites is in Madrid Centro, a walkable area in Madrid with great shopping. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Guests love the hotel's central location. Visit our Madrid travel guide
Map
Plaza San Martin, 5, Madrid, Madrid, 28013

What's nearby

  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    3 min walk - 0.2 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    3 min walk - 0.2 miles
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    3 min walk - 0.2 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    3 min walk - 0.2 miles
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    6 min walk - 0.4 miles

Getting around

  • Callao Station
    3 min walk
  • Madrid Principe Pio Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    32 min drive

Restaurants

  • Chocolateria 1902
    2 min walk
  • Oroya
    2 min walk
  • Chocolatería Valor
    1 min walk
  • Starbucks
    2 min walk
  • Prep' la Crêpe - Preciados
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Antigua Embajada

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites?

Check-out is at noon.

Where is Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites located?

Located in Madrid Centro, this boutique hotel is within a 5-minute walk of Preciados Street, Gran Via, and Puerta del Sol. Plaza Mayor and Plaza de España are also within 10 minutes. Callao Station and Opera Station are within a 5-minute walk.

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Reviews

Intelier Palacio de San Martín Hotel by Intelier Hotels & Suites Reviews

9.4

Exceptional

9.6

Cleanliness

8.0

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 883 out of 1139 reviews
Rating 8 - Good. 180 out of 1139 reviews
Rating 6 - Okay. 44 out of 1139 reviews
Rating 4 - Poor. 17 out of 1139 reviews
Rating 2 - Terrible. 15 out of 1139 reviews

Reviews

Verified review

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean room and super friendly staff!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Neha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located and you can walk to most major attractions. The hotel itself offers a nice serene stop to chill and rest between all the sightseeing. The beds were comfortable, shower pressure was great and for European rooms, the size was pretty decent. Recommended for a comfortable stay in central Madrid.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

RoseChelle Vergara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to most tourist attraction staff is nice everything is just around the corner.clean and quiet.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All that and a perfect location
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property. The staff was helpful and friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms and amazing staff!! Also walking distance from all the sights
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and charming, close to everything. Really appreciated all the kit in the bathroom ( shaving, brushing teeth etc …). Staff friendly and willing to help. We’ll come back next time in Madrid.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a very comfy room! The main lobby where we were given a welcome drink was beautiful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Anton Rector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old style character and proximity to the sights and city.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff and service
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Nice hotel and location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Susan Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Excellent location. Great rooms and helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Central and a few steps away from metro
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. This is a very nice hotel in an excellent location! I would definitely stay here again!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, and the staff was amazing. Daniel was incredibly accommodating and welcoming during our visit.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to major attractions. Staff were super helpful and very friendly. Rooms were very clean.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Sima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great central location, close to all tourist attractions. The staff is very helpful and the property is very clean.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

arta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel with great location and friendly staff. I would recommend this place to anyone.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Marisole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying at this hotel. Always exceed my expectations. Great staff, spacious rooms and delicious breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Jose Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff, beautiful hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't recommend enough. Beautiful hotel, super friendly staff, central location. Rooms were very nicely decorated. Comfortable bed. Defintely will stay again if in the area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation and wonderful location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jose Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location, location.., staff the best
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, efficient staff
Stayed 2 nights in Mar 2026