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Hotel ILUNION Pio XII

4.0 star property
Hotel with a restaurant, near Bernabéu Stadium

Choose dates to view prices

Photo gallery for Hotel ILUNION Pio XII

Lobby sitting area
Exterior
1 bedroom, down comforters, in-room safe, desk
Lobby
Daily buffet breakfast (EUR 18 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room with Extra bed

1 bedroom, down comforters, in-room safe, desk

Double Room with Extra bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room with Extra bed, 2 Adults and 1 Child

1 bedroom, down comforters, in-room safe, desk

Double Room with Extra bed, 2 Adults and 1 Child

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | 1 bedroom, down comforters, in-room safe, desk

Double Room, Pet friendly

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room

View from room

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, down comforters, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

1 bedroom, down comforters, in-room safe, desk

Superior Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

1 bedroom, down comforters, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lobby sitting area

Hotel ILUNION Suites Madrid

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,003 reviews
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About the neighborhood

Map
Avenida Pio XII, 77, Madrid, Madrid, 28016

What's nearby

  • Plaza de Castilla - 19 min walk - 1.0 mile
  • Bernabéu Stadium - 3 min drive - 1.6 miles
  • IFEMA - 5 min drive - 4.2 miles
  • WiZink Center - 6 min drive - 4.2 miles
  • Gran Via - 8 min drive - 4.0 miles

Getting around

  • Duque de Pastrana Station - 7 min walk
  • Madrid Chamartín Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive

Restaurants

  • ‪La Pausa - ‬16 min walk
  • ‪Zielou - ‬16 min walk
  • ‪Pepitos - ‬13 min walk
  • ‪Punto y Coma - ‬14 min walk
  • ‪La Tabernita - ‬14 min walk

About this property

Hotel ILUNION Pio XII

Upscale hotel near Plaza de Castilla
Consider a stay at Hotel ILUNION Pio XII and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Pio XII Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Tour/ticket assistance, luggage storage, and 6 meeting rooms
  • A front-desk safe, smoke-free premises, and wedding services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 214 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pio XII Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 18.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Confortel Pio
Confortel Pio XII
Confortel Pio XII Hotel
Confortel Pio XII Hotel Madrid
Confortel Pio XII Madrid
Pio XII Confortel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII
ILUNION Pio XII Madrid
ILUNION Pio XII
Hotel ILUNION Pio XII Hotel
Hotel ILUNION Pio XII Madrid
Hotel ILUNION Pio XII Hotel Madrid

Frequently asked questions

Is Hotel ILUNION Pio XII pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel ILUNION Pio XII?

Self parking is available for EUR 18.00 per day.

What time is check-in at Hotel ILUNION Pio XII?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available from noon–6:00 PM.

What time is check-out at Hotel ILUNION Pio XII?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel ILUNION Pio XII located?

Located in Chamartín, this hotel is within 1 mi (2 km) of Azca Financial District, Plaza de Castilla, and Paseo de la Castellana. Bernabéu Stadium is 1.7 mi (2.7 km) away. Duque de Pastrana Station is 7 minutes by foot and Pio XII Station is 9 minutes.

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Hotel ILUNION Pio XII Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 608 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Good hotel and nice location
Stayed 1 night in May 2025

10/10

Great hotel with excellent location
Stayed 5 nights in Apr 2025

10/10

Really enjoyed our stay here. Very clean, staff extremely helpful and breakfast buffet was great. Would definitely recommend staying here.
Stayed 5 nights in Apr 2025

10/10

Nice hotel with great location near airport and train station
Stayed 1 night in Apr 2025

10/10

Great stay. Bus to the center in 40 min.
Stayed 6 nights in May 2025

10/10

Easy walk to a major metro station.
Stayed 2 nights in Apr 2025

10/10

Excellent.
Stayed 1 night in May 2025

10/10

Fantastic hotel. Large room, friendly staff, huge balcony, very clean, nice breakfast selection. We loved this hotel so much we are going back at the end of our trip.
Stayed 1 night in Mar 2025

8/10

It was realy good
Stayed 4 nights in Apr 2025

6/10

The property is old. The AC is down for two hours on the first day
Stayed 2 nights in May 2025

8/10

Near chamartin station
Stayed 1 night in Apr 2025

10/10

We absolutely loved our stay. The hotel staff was amazing and the rooms were spacious and comfy! Would come again!!
Stayed 3 nights in Jan 2025

10/10

Very friendly staff. Due to my VIP access, I got a room with a huge balcony. The staff was very kind and pleasant and the gym was open 24 hours. The breakfast was great too!
Stayed 3 nights in Mar 2025

8/10

Nice space and location. Very loud as you have to open the window to get cool air.
Stayed 1 night in Apr 2025

10/10

Great place to stay!
Stayed 2 nights in Aug 2024

10/10

Excellent service overall. Pristine rooms.
Stayed 3 nights in Feb 2025

10/10

Great place to stay for a great price
Stayed 4 nights in Aug 2024

10/10

The hotel was very clean, had a great restaurant and the staff was very helpful. Would stay there again.
Stayed 2 nights in Sep 2024

4/10

Second time in this hotel, first time in 2017 excellent. No this time, lobby and dinning area look awesome; but when you get the room looks completely different. All the walls dirty, the sink and shower drain don’t work properly ( both ) the bathroom door handle it is broken ( I did not reported it; but I don’t know why the cleaning worker don’t reported it ), the toilet seat also broken, not body cream provided, the toilet paper very very cheap. I think, we will not return to Madrid; but if we do, for sure, for sure don’t stay in this 2 1/2 star.
Stayed 6 nights in May 2025

10/10

Excelente
Stayed 5 nights in Jan 2025

6/10

People who work there don’t recognize their own guests
Stayed 7 nights in Mar 2025

10/10

Very clean and convenient place for train travelers.
Stayed 1 night in Oct 2024

8/10

Toso excelente
Stayed 1 night in Dec 2024

8/10

The hotel was very accommodating to my 6 night stay. The staff was very friendly and knowledgeable. The hotel in general is located in an accessible road with all forms of transportations within walking distance. Breakfast is fantastic to eat there, as well as their dine in options. Our room was cleaned daily, as opposed to other hotels that will only come to clean rooms every two to three days. The only drawback was the lack of A/C in our room. The central air is a fan. In order to cool off the room we opened the window, which wasn’t too bad. My daughter and I felt safe and comfortable in our stay in Ilunion. We will definitely be back.
Stayed 6 nights in Apr 2025

8/10

Staff was very accommodating with luggage drop off and early check in.
Stayed 1 night in Sep 2024