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Hotel ILUNION Alcalá Norte

4.0 star property
Hotel with a restaurant, near Riyadh Air Metropolitano

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Photo gallery for Hotel ILUNION Alcalá Norte

Lobby
Double Room Single Use | Down comforters, in-room safe, desk, blackout drapes
Exterior
Reception
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Double Room, 1 King Bed, Terrace

Grand Double Room, 1 King Bed, Terrace | Down comforters, in-room safe, desk, blackout drapes

Grand Double Room, 1 King Bed, Terrace

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, blackout drapes

Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
  • City view
  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, blackout drapes

Triple Room

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Shower/tub combination
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Down comforters, in-room safe, desk, blackout drapes

Double Room

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 2 adults and 1 child

Down comforters, in-room safe, desk, blackout drapes

Triple Room, 2 adults and 1 child

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
  • City view
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down comforters, in-room safe, desk, blackout drapes

Double Room, Pet friendly

Highlights

Soundproofed
Air conditioning
TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
Bidet
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Lobby sitting area

Hotel ILUNION Atrium

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  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,003 reviews
Hotel ILUNION Atrium

About the neighborhood

Map
Calle de San Romualdo, 30, Madrid, Madrid, 28037

What's nearby

  • Riyadh Air Metropolitano - 3 min drive - 1.4 miles
  • IFEMA - 5 min drive - 2.5 miles
  • WiZink Center - 7 min drive - 3.3 miles
  • Bernabéu Stadium - 9 min drive - 4.6 miles
  • El Retiro Park - 9 min drive - 5.1 miles

Getting around

  • Coslada Station - 7 min drive
  • Suanzes Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 10 min drive

Restaurants

  • ‪Tomaté - ‬7 min walk
  • ‪La Autentica - ‬5 min walk
  • ‪Mawersa - ‬10 min walk
  • ‪Panishop - ‬4 min walk
  • ‪Karrara - ‬8 min walk

About this property

Hotel ILUNION Alcalá Norte

Upscale hotel near IFEMA
Take advantage of a terrace, a coffee shop/cafe, and a garden at Hotel ILUNION Alcalá Norte. The on-site restaurant, Alcala Norte Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), wedding services, and a 24-hour front desk
  • A front-desk safe, luggage storage, and multilingual staff
  • 6 meeting rooms, a banquet hall, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 212 rooms have comforts such as pillow menus and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and bidets
  • TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 9 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Frequently asked questions

Is Hotel ILUNION Alcalá Norte pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel ILUNION Alcalá Norte?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel ILUNION Alcalá Norte?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel ILUNION Alcalá Norte located?

Located in San Blas-Canillejas, this hotel is 0.5 mi (0.7 km) from Calle de Alcalá and 2.2 mi (3.5 km) from IFEMA. Riyadh Air Metropolitano and Centro Comercial Campo de las Naciones are also within 2 mi (3 km). Suanzes Station is 11 minutes by foot and Torre Arias Station is 13 minutes.

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Hotel ILUNION Alcalá Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 331 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

nice place
Stayed 4 nights in May 2025

10/10

Very clean hotel Friendly staff Comfy bed
Stayed 3 nights in Apr 2025

10/10

Clean, convenient with helpful staff and a decent breakfast buffet
Stayed 2 nights in Apr 2025

10/10

We had a fantastic time during our stay.All the staffs were very friendly and helpful.Especially Mendoza,she is the best👌.We will stay here again anytime we come to town.Thanks you all for making us have a memorable stay and time.❤️ 😍 💖
Stayed 3 nights in Apr 2025

10/10

The staff is great.
Stayed 1 night in Mar 2025

10/10

Bed was good
Stayed 5 nights in Apr 2025

8/10

Not many places to go in the area
Stayed 4 nights in May 2025

10/10

the hotel was wonderful super close to the stadium Metropolitano, close to transportation, room bed, restaurant , food, services and staff were absolutely oustanding.
Stayed 5 nights in Mar 2025

10/10

Great place great surrounding
Stayed 2 nights in Jan 2025

10/10

A pleasant stay at this hotel. Nice and quiet rooms with good facilities. Breakfast is great! Metrostation is 10 min walk. When there was no electricity in Spain on 28 april and we arrived in the hotel after a long walk the staff was very nice and we were able to eat and drink!
Stayed 4 nights in Apr 2025

8/10

Hotel and staff are excellent for a 4-star-hotel. The bus stop for line 28 to Puerta de Alcala is across the hotel and the subway station Suances is at 12 minutes walk.
Stayed 5 nights in Mar 2025

10/10

Awesome stay
Stayed 1 night in Oct 2024

10/10

Good hotel 👌 Far from the center of Madrid
Stayed 2 nights in Jan 2025

8/10

Nice room to be close for an Athletico Madrid soccer game. The facilities themselves are very nice and clean. Area around it is not great for hanging out.
Stayed 1 night in Mar 2025

8/10

Friendly stuff. english language could be improved
Stayed 4 nights in Apr 2025

10/10

The staff and check in was fabulous!
Stayed 2 nights in Oct 2024

10/10

Wonderful
Stayed 2 nights in Feb 2025

10/10

The hotel was excellent value for money, the room was spacious, the bed very large, the air con worked as did the Wi-Fi. The reception was open 24 hours and the restaurant stayed open until 23:00. The breakfast was very nice and there is also an Irish bar, a couple of restaurants and a supermarket very close by. The bus stop into town was a few yards away and the Metro was only a 17 minute walk away. When I go back to Madrid, I will look to stay here again.
Stayed 3 nights in Mar 2025

10/10

Nice hotel. Very clean
Stayed 1 night in Jan 2025

10/10

-
Stayed 2 nights in Apr 2025

10/10

Nice clean, comfortable room, mostly quiet, good breakfast
Stayed 1 night in Aug 2024

10/10

All perfect! Love it!

10/10

👌👍
Stayed 2 nights in Mar 2025

10/10

Many times at this hotel, always great.
Stayed 1 night in Apr 2024

10/10

Very good hotel. I recommend.
Stayed 3 nights in Nov 2024