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Hotel Exe Plaza

4.0 star property
Hotel with a 24-hour front desk, steps from Plaza de Castilla

Choose dates to view prices

Hotel Exe Plaza combines sleek modern design with practical business amenities near Madrid's famous stadium. Guests enjoy in-room WiFi, a business center, bike rentals for city exploration, and dry cleaning services for looking their best.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double or Twin Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Double or Twin Room

8.6 out of 10
Excellent
(31 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Familiar Room, connecting room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Familiar Room, connecting room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Double Room Single Use

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (Single Use)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Single Use)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room (Single Use)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Single Use)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
  • 35 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Romantic Room (Cava bottle + chocolates)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Romantic Room (Cava bottle + chocolates)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Comfort Room (with Extra Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Paseo De La Castellana 191, Madrid, Madrid, 28046

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Azca Financial District - 1 min walk - 0.0 miles
  • Gate of Europe - 1 min walk - 0.1 miles
  • Plaza de Castilla - 2 min walk - 0.1 miles
  • Bernabéu Stadium - 2 min drive - 1.2 miles

Getting around

  • Plaza de Castilla Station - 3 min walk
  • Madrid (XTI-Chamartin Train Station) - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive

Restaurants

  • ‪Faborit - ‬2 min walk
  • ‪Asador de Aranda - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪McCafé - ‬1 min walk
  • ‪Juan Valdez Café - ‬1 min walk

About this property

Hotel Exe Plaza

Upscale hotel near Plaza de Castilla
Located close to Bernabéu Stadium, Hotel Exe Plaza provides dry cleaning/laundry services, car rentals on site, and a business center. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A water dispenser, concierge services, and luggage storage
  • Multilingual staff, a front-desk safe, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 262 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries, bathtubs, and bidets
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, eco-friendly cleaning products, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 14 per person

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 19 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Exe Castilla
Exe Hotel Puerta Castilla
Exe Puerta
Exe Puerta Castilla
Exe Puerta Castilla Hotel
Hotel Exe Castilla
Hotel Exe Puerta
Hotel Exe Plaza Madrid
Hotel Puerta Castilla
Puerta Castilla Hotel
Hotel Silken Puerta Castilla
Silken Puerta Castilla Madrid
Exe Plaza Madrid
Exe Plaza
Hotel Exe Plaza Hotel
Hotel Exe Plaza Madrid
Hotel Exe Plaza Hotel Madrid

Frequently asked questions

Is Hotel Exe Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 19 per day.

What time is check-in at Hotel Exe Plaza?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Exe Plaza?

Check-out is at noon.

Where is Hotel Exe Plaza located?

Located in Tetuán, this hotel is steps from Paseo de la Castellana and Plaza de Castilla. Bernabéu Stadium is 1 mi (1.7 km) away. Plaza de Castilla Station is only a 3-minute walk and Valdeacederas Station is 9 minutes.

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Hotel Exe Plaza Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

8/10 Good

LYNDSAY

Liked: Cleanliness, staff & service, property conditions & facilities
Good transport links
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ladies on reception were lovely, highly recommend this hotel not only for its brilliant location, but lovely beds and great service
Stayed 2 nights in Jun 2025

8/10 Good

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Good location around lots of excellent restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, friendly staff and very well connected.
Stayed 2 nights in Feb 2025

6/10 Okay

cabell

Liked: Cleanliness
It was ok- rooms are nice but not inviting
Stayed 2 nights in Jul 2025

10/10 Excellent

Vida

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean spacious room. Hotel is very close to metro, and also Chamartin station with many train routes.
Stayed 1 night in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast selection
Stayed 1 night in Sep 2024

10/10 Excellent

Danilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good Stuff very nice people
Stayed 2 nights in Jan 2025

8/10 Good

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Convenient for me, as have family nearby, but probs if not would stay closer to centre. However, the metro is right outside hotel, which is very good we used a lot and there are few nice coffee shops very close, which are good for breakfast. Overall, I like the location, its vibrant and transport good from here.
Stayed 7 nights in Jul 2025

6/10 Okay

PJ

Liked: Cleanliness, staff & service
unfortunately this hotel is in a location that was at least 30 minutes away (by car) from where we wanted to be. Not the fault of the hotel, it is what it is. There are a few food options that are walkable from the hotel. The room had no coffee or tea maker. The restaurant opens at 7am. The staff is very courteous and promptly took care of any requests we had. It's a fine hotel; just be sure the location is good for you. Thank you!
Stayed 2 nights in Sep 2025

6/10 Okay

OSCAR EDUARDO

Disliked: Property conditions & facilities
Location is good, but the hotel needs serious renovations and care in the rooms.
Stayed 2 nights in Mar 2025

8/10 Good

Lucia Leonor

Liked: Cleanliness, property conditions & facilities
Nice big and clean room but for a 4 star hotel they should provide coffee in the room. The elevators were very slow so it took forever to just be able to go downstairs in the morning to get a coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Enrique

Liked: Property conditions & facilities
Fast, friendly, no hassle early check-in. Clean, comfortable room and beds. Buffet breakfast was good.
Stayed 1 night in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to centre and station
Stayed 1 night in Apr 2024

10/10 Excellent

Martin Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel just one metro stop from Chamartín train station. Metro station Plaza de Castilla is a few steps from the hotel, which is very convenient to get around Madrid. Breakfast was absolutely delicious.
Stayed 1 night in Mar 2024

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located just in front of Plaza Castilla subway station. Friendly staff at lobby. Clean and comfortable rooms. Convenient underground parking lot.
Stayed 3 nights in Nov 2023

2/10 Terrible

Per-Arne

Disliked: Staff & service

Not trustworthy - stay away.

Basic standard and the service is not good at all. Noisy outside at night. They forgot to arrange with taxi to the airport and we had to urge them several times to arrange with a driver to arrive. Aiming to be four star they fail massively.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

functional hotel

Good location, and rooms are clean and functional. The room was too warm, and the ac didn't seem to cool it. throughout our stay only 1 lift that holds 4-5 people with cases was working, which is not great for a 10 floor hotel.
Stayed 1 night in Feb 2025

6/10 Okay

HARPREET PAL

Liked: Amenities
We had 2 rooms and never received the free Cava bottle that were supposed to be in each room upon our check in. There were nothing special about the hotel. Next time we visit Madrid, we will definitely book something closer to the city center..close to Puerta del Sol.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Will not stay again

Air con not working for days. Only one elevator working, so very long waits to get up/down. Maintenance on elevator created very loud noise, without any warning. Very hard bed, so poor sleep for four days. Tiny bathroom.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes personas, desayuno, habitaciones, todo muy bien, gracias !
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es bueno , un poco anticuado pero cómodo
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for three nights, and everything was absolutely wonderful. From the reception to the facilities and service, everything exceeded our expectation. The rooms are spacious and comfortable, the hotel is spotless and very well maintained. The bed are cozy, the atmosphere is quiet, and we truly enjoyed our stay. The staff were all extremely friendly and helpful, and the communication with the hotel was smooth and easy. The location is perfect- surrounded by plenty of coffeee shops, a McDonal’s and most importantly metro station just around the corner. I would highly recommend Hotel Exe Plaza to anyone visiting Madrid. Thank you for making our time so pleasant.
Stayed 3 nights in Sep 2025

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