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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

City view - Hotel Europa (Madrid)
Front of property - Hotel Europa (Madrid)
Breakfast, lunch, dinner served; Spanish cuisine - Hotel Europa (Madrid)
Reception - Hotel Europa (Madrid)
Premium Triple Room, Terrace | Balcony - Hotel Europa (Madrid)
In the heart of Madrid, Hotel Europa welcomes you with Spanish flair. Step into Café Europa for a delicious meal, grab a coffee in the lobby, or unwind at the bar. With free WiFi and helpful staff to guide you through your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(111 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(29 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk, a TV, and a bathroom visible through an open door.

Triple Room

9.0 out of 10
Wonderful
(34 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Madrid Centro neighborhood, Hotel Europa is connected to a rail/subway station. Gran Via and Royal Palace of Madrid are notable landmarks and Madrid Zoo Aquarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Sol Station is 3 minutes by foot and Callao Station is 4 minutes. Visit our Madrid travel guide
Map
Calle Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol
    Puerta del Sol
    1 min walk - 0.0 miles
  • Gran Via
    Gran Via
    3 min walk - 0.2 miles
  • Plaza Mayor
    Plaza Mayor
    6 min walk - 0.4 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    8 min walk - 0.5 miles
  • Royal Palace of Madrid
    Royal Palace of Madrid
    11 min walk - 0.6 miles

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    25 min drive

Restaurants

  • Starbucks
    2 min walk
  • Café Europa
    1 min walk
  • Casa Labra
    1 min walk
  • Café&Tapas
    2 min walk
  • Hey My Coffee Sol
    1 min walk

About this property

Hotel Europa

Hotel near Puerta del Sol
Located close to Gran Via and Plaza Mayor, Hotel Europa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Spanish cuisine café, Café Europa, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Laundry services, a banquet hall, and a 24-hour front desk
  • Luggage storage, an elevator, and a front-desk safe
  • Guest reviews say great things about the central location and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Electric kettles, heating, and daily housekeeping

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Petit Palace Puerta del Sol
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 25.00 per day.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Europa?

Check-out is at noon.

Where is Hotel Europa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol and Gran Via. Plaza Mayor and Royal Palace of Madrid are also within 15 minutes. Sol Station and Callao Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Europa Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 745 out of 1016 reviews
Rating 8 - Good. 189 out of 1016 reviews
Rating 6 - Okay. 52 out of 1016 reviews
Rating 4 - Poor. 20 out of 1016 reviews
Rating 2 - Terrible. 10 out of 1016 reviews

Reviews

Verified

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, would highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Caroline

Clean great location , great staff.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jennifer

Pleasant and helpful staff, great location and room was very comfortable, we were very pleased
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, friendly staff,
Stayed 11 nights in Mar 2026
Verified

10/10 Excellent

Junior Jose Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a step from plaza mayor, clean and friendly staff willing to help at any time definitely recommend big time!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room good everything
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of wonderful shopping and restaurants!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and clean and ready rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel bar/cafe. Inexpensive drinks and food. Beautiful property.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super centric location. Nice staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kendra

Liked: Cleanliness, property conditions & facilities
Great view of plaza and fountain. Staff was wonderful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Liz T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, everything was 10-15 minutes away. Staff friendly and very helpful. The room was clean, as well as the property.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
Nice room, nice staff. Great location. Would recommend!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable room. Very friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Aramy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel staybwas a wonderful surprise. Athe property was extremely clean and had a fresh, pleasant scent throughout. From the moment we arrived, the service was first-class , from the front desk staff to the team assisting with our luggage. The room was spotless, and equally fresh. Most importantly, the location is unbeatable, right in the heart ofnPuerta del Sol, making everything easily accessible. I truly can't recommend this hotels enough
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great view of plaza from balcony, awesome shower, good bed, good breakfast, awesome staff, awesome location, nearby discounted car park, near metro
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff, great locationn
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Mert

Liked: Cleanliness
Close to shopping and gran via
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Staff was great, room was clean. Great location
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
There are many wonderful things to say about Hotel Europa. The location is incredible, the staff is fantastic, and the rooms are modern and comfortable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding all the time and the location was ideal. The room clean and Spotless....best to stay !
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful. I had issues with the wifi that were addressed immediately. Breakfast was fine but nothing special
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andrean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located and staff was attentive and courteous
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the location is the best
Stayed 1 night in Sep 2025