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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention center, steps from Puerta del Sol

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Photo gallery for Hotel Europa

Front of property - evening/night
Quadruple room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk
City view
Front of property
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

1 bedroom, minibar, in-room safe, desk

2 Double connecting rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | 1 bedroom, minibar, in-room safe, desk

Premium Triple Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk

Quadruple room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | 1 bedroom, minibar, in-room safe, desk

Single Room with Puerta del Sol views

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, desk

Single Room

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

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9.2 out of 10, Wonderful, 783 reviews
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About the neighborhood

Map
Calle Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Ciudad de Tui - ‬3 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hotel Europa

Hotel near Puerta del Sol
Located close to Gran Via and Plaza Mayor, Hotel Europa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Spanish cuisine café, Café Europa, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • An elevator, a porter/bellhop, and coffee/tea in the lobby
  • Smoke-free premises, a banquet hall, and tour/ticket assistance
  • Guest reviews say great things about the central location and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Europa?

Self parking is available for EUR 25.00 per day.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Europa?

Check-out is at noon.

Where is Hotel Europa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol and Gran Via. Plaza Mayor and Royal Palace of Madrid are also within 15 minutes. Sol Station and Callao Station are within a 5-minute walk.

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Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 61 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

The hotel is very close to all the historic sites.
Stayed 3 nights in May 2025

10/10

The best hotel in Madrid.
Stayed 2 nights in Jun 2025

10/10

Excelent location and service
Stayed 3 nights in Jun 2025

10/10

Great central location, friendly staff.
Stayed 1 night in Mar 2025

8/10

Liked the ease of the location to sights and public transport. Clean, helpful staff. Very expensive for a room with no outlook.
Stayed 2 nights in Jun 2025

10/10

Nice, clean and very comfortable hotel in walking distance to all attractions
Stayed 6 nights in Feb 2025

10/10

The breakfast buffet can still be expanded, but for the price okay. The Location is one of the best you can get in Madrid.
Stayed 4 nights in May 2025

8/10

The hotel is in an excellent location. My check in experience was not great however breakfast was excellent and the hotel overall was a good choice
Stayed 3 nights in May 2025

10/10

Very comfortable stay
Stayed 1 night in Mar 2025

10/10

Very nice hotel with friendly staff. The staff was very knowledgeable and helpful.
Stayed 6 nights in Apr 2025

8/10

It’s located beside the subway station but you will hear people talking and laughing all night on the street.
Stayed 1 night in May 2025

10/10

Very convenient location, right at the plaza Sol. Transportation, shopping, dining, etc. are nearby. Hotel is clean, friendly and helpful staffs and excellent breakfast. Enjoyed the staying and definitely will go back next time.
Stayed 3 nights in Apr 2025

10/10

Great location the hotel staff is nice.
Stayed 3 nights in Feb 2025

10/10

The facility was clean, centrally located and staff were very attentive. Excellent food options near by and very walkable.
Stayed 3 nights in Apr 2025

2/10

No parking. Very difficult to drive to hotel in downtown…..,
Stayed 1 night in Jun 2025

10/10

Hotel Europa is right on the Puerto de Sol, the heart of the city. Location is its top asset, but it also has a good cafe/restaurant, and friendly staff. Our room looked as if it were recently renovated. We had an enjoyable 3 night stay.
Stayed 3 nights in May 2025

8/10

Very good location
Stayed 6 nights in Mar 2025

10/10

A wonderful place to stay, centrally located, right in a large Plaza. Multiple restaurants and shops, all within walking distance. Close to several tourist attractions, many of which were in walking distance. Very clean, with a decent buffet breakfast. My only complaint was that there was no attempt made to allow us into the room prior to 3:00 PM (although they did hold our luggage so that we could explore the neighborhood).
Stayed 6 nights in May 2025

10/10

We really enjoyed this hotel and his location. Very clean.
Stayed 3 nights in Apr 2025

10/10

Get around everywhere by walking
Stayed 3 nights in May 2025

10/10

Excellent hotel centerily located. Walking distance to many sites and restaurants.
Stayed 2 nights in Mar 2025

10/10

Staff is amazing!!! Room was comfortable and view was incredible.
Stayed 2 nights in Mar 2025

8/10

Well Locatel hotel and close to main atracciones.
Stayed 2 nights in Feb 2025

10/10

This was a clean, updated hotel in the heart of Madrid. It was perfect for what we needed. Just beware that some rooms are on Puerto de Sol & there are people walking in the plaza & going to the subway 24 hrs thus earplugs are needed.
Stayed 2 nights in Apr 2025

8/10

Small rooms, warm fridge. Beautiful bathroom. Staff were lovely
Stayed 3 nights in Apr 2025