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Hotel Europa

3.0 star property
Central Madrid hotel connected to the convention center, steps from Puerta del Sol

Choose dates to view prices

Photo gallery for Hotel Europa

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Front of property
Breakfast, lunch, dinner served; Spanish cuisine
Lobby sitting area
Breakfast, lunch, dinner served; Spanish cuisine
In the heart of Madrid, Hotel Europa welcomes you with Spanish flair. Step into Café Europa for a delicious meal, grab a coffee in the lobby, or unwind at the bar. With free WiFi and helpful staff to guide you through your stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(94 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.0 out of 10
Wonderful
(27 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(32 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Electric kettle
  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Calle Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Puerta del Sol - 2 min walk - 0.1 miles
  • Gran Via - 3 min walk - 0.2 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Café&Tapas - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Txapela - ‬2 min walk

About this property

Hotel Europa

Hotel near Puerta del Sol
Located close to Gran Via and Plaza Mayor, Hotel Europa provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site Spanish cuisine café, Café Europa, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and coffee/tea in the lobby
  • A porter/bellhop, a banquet hall, and smoke-free premises
  • Tour/ticket assistance, a computer station, and a front-desk safe
  • Guest reviews say great things about the central location and helpful staff
Room features
All 100 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Europa?

Self parking is available for EUR 25.00 per day.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Europa?

Check-out is at noon.

Where is Hotel Europa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol and Gran Via. Plaza Mayor and Royal Palace of Madrid are also within 15 minutes. Sol Station and Callao Station are within a 5-minute walk.

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Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 54 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the location is the best
Stayed 1 night in Sep 2025

10/10 Excellent

Sara Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel which is very central and lovely staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff. I would stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location. Friendly staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Blecing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 12 nights in Jul 2025

10/10 Excellent

Irma Alicia Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quite hotel. Good location. Professional staff
Stayed 2 nights in Sep 2025

10/10 Excellent

CONCEPCION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel for me!
Stayed 2 nights in Sep 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Food was overpriced. Rooms were clean. Basic hotel nothing special. Good location.
Stayed 2 nights in Sep 2025

8/10 Good

Ame

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was centrally located near all the major attractions within 10-15 minutes walking distance. The hotel staff was very helpful and provided excellent service. Although the hotel is a bit outdated and does not have many amenities, the room and bathroom were spacious and very clean.The elevator was a plus!
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff. Great location close to shopping plaza, great restaurants and train station. Hotel was clean and beautiful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Great hotel! Highly recommend! Great location, great staff and we felt very safe!!
Stayed 1 night in Jul 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location. Highly recommended!!!
Stayed 3 nights in Jul 2025

8/10 Good

Janet Kahenian

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very close to all the historic sites.
Stayed 3 nights in May 2025

6/10 Okay

Cynthia

Liked: Cleanliness
It was very quiet and centrally located.
Stayed 5 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and view! Staff is incredibly friendly and welcoming. Wish we could have stayed longer!
Stayed 1 night in Jul 2025

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to basically all attractions. Metro station right there. Nice staff. Affordable and confortable. I really recomend Hotel Europa to explore Madrid as it is very convenient to get around the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel in Madrid.
Stayed 2 nights in Jun 2025

8/10 Good

Diana Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, and beautiful hotel with comfortable, clean rooms and great service. Nice restaurant with great food and wine. Conveniently located at Plaza Mayor in the heart of Madrid. Rooms are very soundproof, considering the noisy location. If you want a quiet night of sleep, get an interior facing room. Rooms overlooking the plaza have a nice view, but are noisier throughout the whole night because the city never sleeps. However, this hotel does a much better job of soundproofing with thicker walls and windows than other hotels in the area. Service is impeccable and everything is well appointed. The bathroom, especially is spacious with an updated shower that has consistent hot water and excellent water pressure. Nice bath products too.
Stayed 1 night in Oct 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay - the parking close by was so helpful and the staff went above and beyond. Small touches like the cot in the room beautifully made up with amenity kit for kids was lovely. The location is phenomenal. We wanted to try and stay a second night but they were booked out ! Will be our go to hotel in Madrid for the foreseeable future ! Thank you to the amazing staff for being so helpful and kind throughout the whole stay
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff. The staff was very knowledgeable and helpful.
Stayed 6 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet can still be expanded, but for the price okay. The Location is one of the best you can get in Madrid.
Stayed 4 nights in May 2025

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