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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

A hotel room with a bed, a patterned pillow, a black desk lamp, and a view of a historic building with a clock tower. - Hotel Europa (Madrid)
A multi-story hotel with balconies, a central entrance, and a street-facing café area with outdoor seating. - Hotel Europa (Madrid)
A reception area with a marble counter, wooden reception desk, and a chandelier. - Hotel Europa (Madrid)
A hotel corridor with a bed, a chair, and a balcony with a railing. - Hotel Europa (Madrid)
A spacious dining area with multiple tables, each set with white tablecloths and black chairs. - Hotel Europa (Madrid)
In the heart of Madrid, Hotel Europa welcomes you with Spanish flair. Step into Café Europa for a delicious meal, grab a coffee in the lobby, or unwind at the bar. With free WiFi and helpful staff to guide you through your stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Double Room

A hotel room with a bed, red curtains, a TV, and a balcony with a view of buildings.

Double Room

9.0 out of 10
Wonderful
(116 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a wooden headboard, a nightstand, a desk, and a chair. There is a balcony with a railing and a view of the outside.

Single Room

9.0 out of 10
Wonderful
(29 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Single Room with Puerta del Sol views

A neatly made bed with a wooden headboard, a bedside table with a telephone, and a wall-mounted TV.

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Double Room with Puerta del Sol views

A hotel room with a bed, a patterned pillow, a black desk lamp, and a view of a historic building with a clock tower.

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.0 out of 10
Wonderful
(37 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Queen Bed
  • Free WiFi

View all photos for Triple room with Puerta del Sol views

A hotel room with two beds, a nightstand, a picture on the wall, and a window with a view of buildings.

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, a TV, a balcony with red curtains, and a wooden floor.

Quadruple Room

9.4 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Quadruple room with Puerta del Sol views

A hotel room with two beds, a dining table, and a view of a cityscape through a large window.

Quadruple room with Puerta del Sol views

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Double connecting rooms

A hotel room with a bed, red curtains, a TV, and a balcony with a view of buildings.

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Double connecting rooms with Puerta del Sol views

A hotel room with a bed, a desk, a chair, a television, and large windows with curtains.

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premium Double Room, Terrace

A balcony with a glass balustrade overlooking a cityscape, including a prominent building with a sign.

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Single Room, Terrace

A modern bedroom with a large bed, bedside lamps, a wooden headboard, a bedside table, and a large window with curtains.

Premium Single Room, Terrace

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Triple Room, Terrace

A modern hotel room with a bed, bedside tables, a desk with a coffee maker, and a wardrobe.

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Madrid Centro neighborhood, Hotel Europa is connected to a rail/subway station. Puerta del Sol and Gran Via are notable landmarks and Madrid Zoo Aquarium is a popular area attraction. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Guests love the hotel's central location for the sightseeing. It's also convenient to public transportation: Sol Station is 3 minutes by foot and Gran Via Station is 4 minutes. Visit our Madrid travel guide
Map
Calle Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    1 min walk - 0.0 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    3 min walk - 0.2 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    5 min walk - 0.3 miles
  • A covered market with ornate architecture and a large clock.
    San Miguel Market
    6 min walk - 0.4 miles
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    9 min walk - 0.5 miles

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    25 min drive

Restaurants

  • La Mallorquina
    2 min walk
  • Starbucks
    2 min walk
  • Café Europa
    1 min walk
  • Casa Labra
    1 min walk
  • Café&Tapas
    2 min walk

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day); reservations required
  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Self parking fee: EUR 25.00 per day
  • Nearby parking fee: EUR 25 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hotel Europa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 25.00 per day.

What time is check-in at Hotel Europa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Europa?

Check-out is at noon.

Where is Hotel Europa located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Puerta del Sol, Gran Via, and Plaza Mayor. Royal Palace of Madrid and National Prado Museum are also within 15 minutes. Sol Station and Gran Via Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Europa Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 731 out of 1007 reviews
Rating 8 - Good. 196 out of 1007 reviews
Rating 6 - Okay. 50 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

abderrazzak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location and nice staff i loved it ❤️
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liezel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent staff and location
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to everything we wanted to see
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff. Nice size room with balcony. Would definitely recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in Madrid close to everything tourists would like to see. The hotel was very clean with friendly staff. Would visit this hotel again!!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities
Nice central location, place was a bit aged but aceptable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and polite. The pictures you see online do not do the rooms justice. The hotel is beautiful and comfortable. The next time I visit Madrid I will be staying here again. The breakfast buffet was excellent as well.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great staff and amazing views.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Norma S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice restaurant, staff was very accommodating of our early check-in needs.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the hotel. Perfect location.
Stayed 1 night in May 2026
Verified review

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Great, convenient location, close to main attractions, restaurants, and entertainment.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Arjan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice place
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly located hotel. Most of our activities were walking distance. The room was clean and the staff were very helpful! Would definitely recommend!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has an amazing location very centric.The staff was amazing best costumer service and very friendly.I recommend this hotel 100%
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ricardo Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite with separate rooms was an excellent choice for my family of four. The best feature of the hotel is the location, nearby main plazas, metro stations, historic monuments, shopping centers and main roads. We could not have chosen a better place to stay. Wish to come back!
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Saffron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, would highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Caroline

Clean great location , great staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, friendly staff,
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

jennifer

Pleasant and helpful staff, great location and room was very comfortable, we were very pleased
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of wonderful shopping and restaurants!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Nand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and clean and ready rooms
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff clean room good everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Junior Jose Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a step from plaza mayor, clean and friendly staff willing to help at any time definitely recommend big time!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amazing location, overlooking Puerta Del Sol. Some noise, but it comes with the location, and the rooms are well insulated. Everything went well, except for the a very poor wifi connection. The front desk gave us a small router that did help, but they need to fix this issue, you can’t have poor internet in this day and age.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026