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Hotel Emperador

4.0 star property
Travelers soak up Madrid's energy from the rooftop pool at this Gran Via hotel, where mornings begin with local flavors at the buffet breakfast

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Photo gallery for Hotel Emperador

Exterior - Hotel Emperador (Madrid)
Outdoor pool, sun loungers, lifeguards on site - Hotel Emperador (Madrid)
Outdoor pool, sun loungers, lifeguards on site - Hotel Emperador (Madrid)
Interior entrance - Hotel Emperador (Madrid)
Porch - Hotel Emperador (Madrid)
Hotel Emperador offers elegant accommodations near Madrid's bustling Gran Via. Guests enjoy a rooftop terrace with city views, an art gallery, and a poolside bar. The hotel provides practical amenities like high-speed WiFi, an onsite coffee shop, and laundry facilities.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, 1 Double or 2 Twin Beds

Club Room, 1 Double or 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Club Room, 1 Double or 2 Twin Beds

9.8 out of 10
Exceptional
(22 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room (Interior)

Minibar, in-room safe, desk, soundproofing

Single Room (Interior)

8.2 out of 10
Very good
(27 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Habitación Club Pemium balcon

Habitación Club Pemium balcon | Minibar, in-room safe, desk, soundproofing

Habitación Club Pemium balcon

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

8.8 out of 10
Excellent
(190 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

9.6 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed
  • Free WiFi

About the neighborhood

Near a metro station, Hotel Emperador is in Madrid Centro, a walkable area in Madrid with great shopping. Gran Via and Paseo de la Castellana are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Guests love the hotel's central location. Visit our Madrid travel guide
Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via
    Gran Via
    1 min walk - 0.0 miles
  • Colegio de los ingleses Or English college near Plaza de Santa Ana or Saint Anne square downtown Madrid, Spain in Literary Quarter.
    Lope de Vega Theatre
    1 min walk - 0.0 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    1 min walk - 0.1 miles
  • Puerta del Sol
    Puerta del Sol
    10 min walk - 0.6 miles
  • Plaza Mayor
    Plaza Mayor
    10 min walk - 0.6 miles

Getting around

  • Santo Domingo Station
    1 min walk
  • Madrid Principe Pio Station
    16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    22 min drive

Restaurants

  • Starbucks
    1 min walk
  • Carl's Jr
    2 min walk
  • Steakburger
    1 min walk
  • Oven
    1 min walk
  • Hotel Emperador Rooftop Pool
    1 min walk

About this property

Hotel Emperador

Upscale hotel near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Emperador provides a poolside bar, a rooftop terrace, and an art gallery on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge), and tour/ticket assistance
  • A banquet hall, wedding services, and a reception hall
  • A front-desk safe, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, pool, and central location
Room features
All 232 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Emperador?

Check-out is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps from Lope de Vega Theatre, Gran Via, and Plaza de España - Princesa. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Emperador Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1499 out of 2146 reviews
Rating 8 - Good. 459 out of 2146 reviews
Rating 6 - Okay. 123 out of 2146 reviews
Rating 4 - Poor. 35 out of 2146 reviews
Rating 2 - Terrible. 30 out of 2146 reviews

Reviews

Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hotel with great rooms in a perfect location
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great staff and good hotel conditions
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with in 30 minutes of many attractions and restaurants
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are super comfortable and breakfast with a lot of options
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

SHANNON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff and location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, maintained hotel with a great location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, diverse and healthy. Front lobby staff and security were very professional and efficient.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

William

Stayed 3 nights and was so happy with the choice of this hotel. The location is excellent and staff was very friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ada

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly staff, and excellent location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location, friendly service, nice roof top and hall
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
pleasant, nice staff, very helpful, great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to take a cab to and from the hotel but the cabs are regulated so it was 33 euros each way. Our breakfast was included and maid service was excellent. Everyone was polite and helpful. We were able to walk to the Royal Palace which was very close and the local restaurants were wonderful. Plenty of shopping close by too!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Francisco j van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Close to all main attractions. Clean hotel nice rooms great staff
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, amenities
Clean rooms, staff accommodating; location was excellent
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Yanina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel within a walking distance from a lot of sights. Friendly and efficient staff. The hotel has an amazing sky bar!
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities
Great staff. Very pleasant stay.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

elsen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean room nice balcony
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Emilse N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great location! The staff in the front desk really nice! The employees at the rooftop were not! Bad service!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in good location!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mike

We never ate breakfast at the hotel, staff was friendly and room were always clean.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located. Great rooftop.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

TOMMY

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and location. Rooms were clean and comfortable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience, great location walking distance to great locations great restaurants the staff was great i hope to return soon
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Li

Liked: Cleanliness, amenities, property conditions & facilities
Location is great. Easy to go anywhere for shopping, sightseeing, dining etc.
Stayed 3 nights in Dec 2025