See all properties

Hotel Ciudad de Alcalá

2.0 star property
Hotel in Alcala de Henares with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Ciudad de Alcalá

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Interior entrance
Front of property
Interior entrance
Double Room Single Use | In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Single Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

Highlights

Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed OR 3 Twin Beds

Similar properties

View from property

Travelodge Madrid Alcala de Henares

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 466 reviews
Travelodge Madrid Alcala de Henares

About the neighborhood

Map
C/ Cánovas del Castillo 4, Alcala de Henares, Madrid, 28807

What's nearby

  • Convent of Las Clarisas de San Diego - 8 min walk - 0.5 miles
  • Plaza Cervantes - 8 min walk - 0.5 miles
  • University of Alcala - 8 min walk - 0.5 miles
  • Cervantes Birthplace Museum - 10 min walk - 0.6 miles
  • La Garena Plaza Shopping Center - 5 min drive - 2.4 miles

Getting around

  • Alcalá de Henares Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Cafetería - Restaurante San Isidro - ‬5 min walk
  • ‪Cerveceria la Cartujana - ‬6 min walk
  • ‪Cervecería Indalo - ‬7 min walk
  • ‪Estación de Alcalá de Henares - ‬2 min walk
  • ‪Pizzeria Carlos - ‬5 min walk

About this property

Hotel Ciudad de Alcalá

Hotel in the city center
Hotel Ciudad de Alcalá provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self parking (surcharge), tour/ticket assistance, and a vending machine
  • A 24-hour front desk, an elevator, and luggage storage
  • Free newspapers, multilingual staff, and smoke-free premises
Room features
All guestrooms at Hotel Ciudad de Alcalá offer comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bathtubs and hair dryers
  • 15-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per day)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 15-inch flat-screen TV with digital channels

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.6 per day

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 8 per day
  • Rollaway bed fee: EUR 10.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Ciudad Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel
Hotel Ciudad de Alcalá Alcala de Henares
Hotel Ciudad de Alcalá Hotel Alcala de Henares

Frequently asked questions

Is Hotel Ciudad de Alcalá pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ciudad de Alcalá?

Self parking is available for EUR 8 per day. Limited spots are available.

What time is check-in at Hotel Ciudad de Alcalá?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Ciudad de Alcalá?

Check-out is at 11:30 AM.

Where is Hotel Ciudad de Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Palacio Laredo, Convent of San Juan de la Penitencia, and Capilla de las Santas Formas. Teatro Salon Cervantes and Plaza Cervantes are also within 10 minutes. Alcalá de Henares Station is only a 3-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Ciudad de Alcalá Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 78 reviews
Rating 8 - Good. 27 out of 78 reviews
Rating 6 - Okay. 24 out of 78 reviews
Rating 4 - Poor. 6 out of 78 reviews
Rating 2 - Terrible. 5 out of 78 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10

Very convenient location close to both the railway station and the city center. The hotel also has paking parking space.
Stayed 2 nights in Mar 2025

10/10

Great place for a night or two. Friendly and helpful staff. Some fittings a bit tired. Safe parking garage under the hotel.
Stayed 1 night in Sep 2024

6/10

It's good but the cleanliness is not good. Thank you.
Stayed 4 nights in Mar 2025

4/10

Guests at the hotel were very noisy
Stayed 2 nights in Sep 2024

6/10

Never get a room on the bottom floor.
Stayed 3 nights in Sep 2023

10/10

Stayed 5 nights in Mar 2025

6/10

Necesita modernizarse, cambiar los colchones y somieres además de mejorar la insonorización, se oye todo de los vecinos y del pasillo. Estaba todo muy limpio, eso si.
Stayed 1 night in Dec 2024

8/10

Bien limpio, buen trato y maravillosa estancia. El único pero es el parking, que al no poder reservar no tuve plaza y me costó aparcar, pero por lo demás bien
Stayed 1 night in Nov 2024

6/10

Stayed 1 night in Nov 2024

6/10

Cobran más en hotel que por Internet
Stayed 2 nights in Nov 2024

6/10

Stayed 2 nights in Nov 2024

10/10

Muy cerca de la estación!

8/10

La estancia ha sido correcta,el hotel necesita una actualización de las instalaciones.
Stayed 2 nights in Oct 2024

6/10

I like the clean bedroom. But the wifi is terrible if you’re planning to work or do homework while you stay, I don’t recommend it. The location of the hotel is not convenient to get to the airport. I wouldn’t reserve it again for that reason.
Stayed 1 night in Oct 2024

10/10

Buena edificacion, buen mobiliario pero se puede mejorar mas, no lo echen al olvido.
Stayed 1 night in Sep 2024

6/10

None.
Stayed 2 nights in Sep 2024

8/10

POSITIVO: Económico, limpio y camas cómodas. NEGATIVO: Sólo había un enchufe y estaba en el baño. A la habitación 206 no llegaba el WiFi.
Stayed 1 night in Aug 2024

8/10

Stayed 3 nights in May 2024

4/10

Muy viejo, poco espacioso,antiguo, poco iluminado, eso sí con toda una pared de espejos. Nos gustó la situación
Stayed 1 night in Jul 2024

10/10

Stayed 2 nights in Feb 2024

10/10

Stayed 2 nights in Jan 2024

8/10

Stayed 1 night in Jan 2024

8/10

Stayed 2 nights in Dec 2023

10/10

Stayed 2 nights in Oct 2023

2/10

Le falta condiciones
Stayed 4 nights in Oct 2023