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Hôtel Casón del Tormes by HappyCulture

3.0 star property
Immerse yourself in culture at this hotel near Gran Via, where rich history meets modern charm.

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Photo gallery for Hôtel Casón del Tormes by HappyCulture

Lobby sitting area - Hôtel Casón del Tormes by HappyCulture (Madrid)
Reception - Hôtel Casón del Tormes by HappyCulture (Madrid)
Daily buffet breakfast (EUR 13 per person) - Hôtel Casón del Tormes by HappyCulture (Madrid)
Reception - Hôtel Casón del Tormes by HappyCulture (Madrid)
Reception - Hôtel Casón del Tormes by HappyCulture (Madrid)
In the heart of Madrid, Hôtel Casón del Tormes by HappyCulture offers a vibrant atmosphere with its coffee shop/cafe and arcade/game room. Explore the nearby Royal Palace of Madrid and Plaza Mayor or unwind in the library with free newspapers and WiFi. Guests have praised the helpful staff for making their stay even more enjoyable.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hôtel Casón del Tormes by HappyCulture is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013

What's nearby

  • Plaza de Espana featuring a square or plaza, outdoor art and a monument
    Plaza de España - Princesa
    1 min walk - 0.0 miles
  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    2 min walk - 0.1 miles
  • Colegio de los ingleses Or English college near Plaza de Santa Ana or Saint Anne square downtown Madrid, Spain in Literary Quarter.
    Lope de Vega Theatre
    3 min walk - 0.2 miles
  • Royal Palace of Madrid
    Royal Palace of Madrid
    8 min walk - 0.5 miles
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    10 min walk - 0.6 miles

Getting around

  • Plaza de Espana Station
    3 min walk
  • Madrid Principe Pio Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    33 min drive

Restaurants

  • Starbucks
    2 min walk
  • VIPS Plaza de España
    2 min walk
  • Ginkgo Restaurant & Sky Bar
    2 min walk
  • Burger King
    2 min walk
  • Hong Kong Kitchen
    2 min walk

About this property

Hôtel Casón del Tormes by HappyCulture

Hotel near Gran Via
Royal Palace of Madrid and Plaza Mayor are located near Hôtel Casón del Tormes by HappyCulture, which provides a coffee shop/cafe, an arcade/game room, and a library. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Tour/ticket assistance, laundry services, and free newspapers
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 63 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Self parking fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Frequently asked questions

Is Hôtel Casón del Tormes by HappyCulture pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 25 per night.

What time is check-in at Hôtel Casón del Tormes by HappyCulture?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel Casón del Tormes by HappyCulture?

Check-out is at 11:00 AM.

Where is Hôtel Casón del Tormes by HappyCulture located?

Located in Madrid Centro, this hotel is steps from Plaza de España - Princesa and Gran Via. Royal Palace of Madrid and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 3-minute walk and Santo Domingo Station is 5 minutes.

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Reviews

Hôtel Casón del Tormes by HappyCulture Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 434 out of 969 reviews
Rating 8 - Good. 408 out of 969 reviews
Rating 6 - Okay. 90 out of 969 reviews
Rating 4 - Poor. 32 out of 969 reviews
Rating 2 - Terrible. 5 out of 969 reviews

Reviews

6/10 Okay

Elian

Liked: Staff & service
Location was great, staff was friendly but the facility needs improvement.
Stayed 2 nights in Jul 2025

8/10 Good

Wanderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 3 nights in Dec 2024

8/10 Good

Ceaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the center was excellent
Stayed 1 night in Sep 2023

8/10 Good

Randal

Great location to explore Madrid center
Stayed 1 night in Mar 2024

10/10 Excellent

Napoleon

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Stayed 3 nights in Jan 2024

10/10 Excellent

nina

Liked: Cleanliness, staff & service, property conditions & facilities
Really peaceful and convenient hotel to stay. Very close to all shopping areas! Staff were very friendly. I would definitely come back!
Stayed 7 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel!

Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.
Stayed 3 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

Very clean, and very quiet. We enjoy the stay.
Stayed 1 night in Mar 2024

8/10 Good

Hares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Very quiet but narrow roads make it a little hard to be accessible by car. Very close to all the Madrid attractions
Stayed 1 night in Aug 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Stayed 3 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service
Location was good. Too expensive for a 3-star holet
Stayed 2 nights in Sep 2023

8/10 Good

Eduardo

Liked: Staff & service, room comfort

Good size room!

Good location, Spacious room. Free water service. Hallway carpet is a little bit old... but other than that the room was very comfortable and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.
Stayed 2 nights in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!
Stayed 5 nights in Jul 2024

6/10 Okay

Jeffrey

Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.
Stayed 1 night in Sep 2023

8/10 Good

regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it

Great stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

8/10 Good

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center and transport are close
Stayed 2 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay during your visit to Madrid!
Stayed 2 nights in Dec 2022

10/10 Excellent

Isaura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel was very nice and went out of their way to accommodate my needs.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 4 nights in Jan 2023

8/10 Good

Chengling

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great, closer to metro station, and you can find a lot of restaurants nearby.