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Hostal Veracruz

2.0 star property
Hostal in Madrid, steps from Puerta del Sol

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Photo gallery for Hostal Veracruz

Triple Room | 1 bedroom, Select Comfort beds, in-room safe, desk
Exterior
Interior
Front of property
View from property
Located in central Madrid, Hostal Veracruz offers comfort and convenience. Guests enjoy in-room WiFi and benefit from multilingual staff providing concierge services and tour assistance. A vending machine offers quick refreshments, and travelers praise the attentive, helpful team.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Double Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Double Room

8.6 out of 10
Excellent
(23 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Triple Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, Select Comfort beds, in-room safe, desk

Single Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Heating
TV
Renovated in 2020
Separate bedroom
Select Comfort bed
Egyptian cotton linens
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

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Interior

Hostal Ballesta

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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
8.8 out of 10, Excellent, 1,006 reviews
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About the neighborhood

Map
Calle Victoria, 1, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Royal Palace of Madrid - 13 min walk - 0.7 miles

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪La Carmela - ‬1 min walk
  • ‪Cafe & Tapas - ‬1 min walk

About this property

Hostal Veracruz

Hostal remodeled in 2020 and located near Puerta del Sol
A short walk from Gran Via and Plaza Mayor, Hostal Veracruz has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Express check-out, express check-in, and multilingual staff
  • Luggage storage, a vending machine, and concierge services
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hostal Veracruz feature comforts such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Select Comfort beds and cribs/infant beds (surcharge)
  • Bathrooms with showers and shampoo
  • Balconies or patios, wardrobes/closets, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Family friendly

  • Crib (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Built in 1860
  • Renovated entire property - January 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per day
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Frequently asked questions

Is Hostal Veracruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Veracruz?

Hostal Veracruz doesn't offer parking.

What time is check-in at Hostal Veracruz?

Check-in start time: 2 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hostal Veracruz?

Check-out is at 11 AM.

Where is Hostal Veracruz located?

Located in Madrid Centro, this hostal is steps from Calle de Alcalá and Puerta del Sol. Gran Via and Plaza Mayor are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

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Hostal Veracruz Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 198 out of 495 reviews
Rating 8 - Good. 197 out of 495 reviews
Rating 6 - Okay. 67 out of 495 reviews
Rating 4 - Poor. 21 out of 495 reviews
Rating 2 - Terrible. 12 out of 495 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
City center
Stayed 6 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, property conditions & facilities
Excellent area and very clean Thank you
Stayed 3 nights in Jul 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there twice in two weeks. Overall was a good stay. The second stay, our room was out of WIFI service. Needed to work and was unable to work because wifi was out of range. Depending what side of the Hostal you stay on, the street noise can go into 330am. Good staff and great area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An affordable little gem in the city

Lovely little boutique hotel, great value, amazing location and very helpful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iliana

comfortable
Stayed 2 nights in Jun 2025

6/10 Okay

Arnolda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in the best location possible for a first time visitor to Madrid. It was clean but very small- not sure how they managed to make the photos look so roomy. The check in was easy and everythong you want to experience and see is nearby.
Stayed 2 nights in Apr 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal especially Ruben
Stayed 6 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and multiple dining options.
Stayed 1 night in Apr 2024

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this location, everything was clean and the receptionists were friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Aiym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great!
Stayed 3 nights in Dec 2023

6/10 Okay

Maria

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located

Very friendly and helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!
Stayed 2 nights in Jun 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for my long weekend in Madrid. Staff were friendly and helpful and the room was simply furnished, but practical and well equipped.
Stayed 3 nights in Jun 2024

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
This hostel had a great location, close to major sites. Restaurants around every corner, close to supermarkets and no more than a 20 minute walk to El Retiro park, great statues and place to relax and row a boat! Staff was pleasant, and despite being in a fairly busy area, noise was minimal, beds were comfy and the hostel was clean.
Stayed 4 nights in Aug 2024

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent, close to the train station and Gran Via.
Stayed 4 nights in May 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty much what I expected for a 2 star hotel. A bed, a bath and a place to store my stuff. It was very clean, the staff were friendly and it was secure. Good place for the price.
Stayed 5 nights in Oct 2024

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and stored my luggage for me while also letting me check in early. The rooms were clean and the location was ideal!
Stayed 1 night in Feb 2024

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to SOL station.
Stayed 2 nights in Sep 2023

8/10 Good

ATSUHIRO

Liked: Cleanliness, staff & service
With this price, it is very satisfactory together with the location.
Stayed 4 nights in Aug 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent Hotel in a great area of Madrid

Great location right in the Sol area. Room was only small but was big enough for the 2 of us and was more of a base than somewhere i was going to spend a lot of time in. Reception staff were all great, very friendly and room was cleaned in the daytime when we were out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Lots of restaurants near. Next to the shopping mall and puerta de sol. Room was excellent, a bit small but otherwise great. Highly recommend
Stayed 2 nights in Dec 2023

6/10 Okay

Maria paz

Normal
Stayed 1 night in Jan 2025

10/10 Excellent

shari

Liked: Cleanliness, staff & service, property conditions & facilities
Small but nicely decorated room, 5 star in cleanliness, super friendly staff. Very convenient area, Sol metro station less than 1 min walk.
Stayed 1 night in Jul 2023

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Super location, ok room standard. Noise from street… but good value for money
Stayed 3 nights in Mar 2024