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Hostal Santa Cruz

2.0 star property
Hostal in Madrid, steps from Plaza Mayor

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Photo gallery for Hostal Santa Cruz

Exterior
Lobby sitting area
Vending machine
View from room
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Twin Room

Basic Twin Room | 1 bedroom, desk, laptop workspace, free WiFi

Basic Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
5 bedrooms
Hair dryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room | 1 bedroom, desk, laptop workspace, free WiFi

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
3 bedrooms
Hair dryer
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, laptop workspace, free WiFi

Double Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
5 bedrooms
Hair dryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room, 3 Twin Beds

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Plaza de Santa Cruz, 6, Madrid, Madrid, 28012

What's nearby

  • Plaza Mayor - 3 min walk - 0.2 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Sol Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Museo del Jamón - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Campana - ‬2 min walk
  • ‪Mimi's Creperia - ‬1 min walk
  • ‪Sol Mayor - ‬1 min walk

About this property

Hostal Santa Cruz

Hostal near Plaza Mayor
A short walk from Puerta del Sol and Gran Via, Hostal Santa Cruz has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hostal include:
  • Smoke-free premises, tour/ticket assistance, and a front-desk safe
  • An elevator and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hostal Santa Cruz have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from July 31 2025 to August 31 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hostal Santa Cruz
Hostal Santa Cruz Hostel
Hostal Santa Cruz Hostel Madrid
Hostal Santa Cruz Madrid
Santa Cruz Madrid
Hostal Santa Cruz Hostal
Hostal Santa Cruz Madrid
Hostal Santa Cruz Hostal Madrid

Frequently asked questions

Is Hostal Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Santa Cruz?

Hostal Santa Cruz doesn't offer parking.

What time is check-in at Hostal Santa Cruz?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hostal Santa Cruz?

Check-out is at 11:30 AM.

Where is Hostal Santa Cruz located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Preciados Street, Plaza Mayor, and Puerta del Sol. Gran Via and Royal Palace of Madrid are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

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Hostal Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 179 out of 331 reviews
Rating 8 - Good. 123 out of 331 reviews
Rating 6 - Okay. 22 out of 331 reviews
Rating 4 - Poor. 5 out of 331 reviews
Rating 2 - Terrible. 2 out of 331 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
This property is very convenient to shopping, eating and attractions. Staff was also friendly. I would recommend this place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
\ Very convenient!
Stayed 4 nights in May 2025

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect—steps away from Plaza Mayor and not far from Plaza del Sol. The Museo Nacional del Prado and Museo Nacional Centro de Arte Reina Sofia are both about15 minutes away on foot.
Stayed 3 nights in Jun 2025

10/10 Excellent

martin

Very well located near everything
Stayed 3 nights in Mar 2025

8/10 Good

Arjen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location virtually next to Plaza Mayor is perfect. Bars, restaurants, sites and shops all between 1 and 15 minutes walking
Stayed 4 nights in Mar 2025

10/10 Excellent

swee a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location for everything. There only problem is the separate toilet, struggle to get in and out. Not sure why the owner didn’t make the toilet and bathroom together, that would have really helped or made the bathroom bigger.
Stayed 5 nights in Jun 2025

10/10 Excellent

yanfang

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great room, great view, great location. Clean, safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and people
Stayed 3 nights in Jul 2024

10/10 Excellent

Joyce

Very nice place. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very pleasant stay, with an amazing comfortable bed, a private bathroom and room with balcony. Amazing room view to Plaza Santa Cruz. Staff was very nice and very kind. You have many options to eat. Just a few steps from Plaza Mayor. Convenient stores nearby and not overcrowded. Rooms are clean and every day they provided basics.
Stayed 9 nights in Jan 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, everything is clean and staff was helpful and friendly. Easy access to a lot of places to eat. Highly recommended.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Person who checked us in (didn’t get her name) was very friendly and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great.We had a most enjoyable stay. Would be great if there was access to a fridge.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very comfortable

Fantastic location, near a lot of action. A little noise from outside during the night but not too bad. Walkable to many attractions and restaurants and also the train. Not so much a hostel as we know it, but more of a guesthouse. Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing location, comfy bed and very clean room. Excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This is the third or fourth time I have stayed at Hostal Santa Cruz. I love the location and it always is hospitable.
Stayed 3 nights in Jun 2023

10/10 Excellent

Gulsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is perfect, it is possible to reach everywhere by walking. Clean, safe and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, will stay here again if l ever come to Madrid again
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort

Would definitely stop there again

Fantastic location , very clean , rooms small but functional. Room 6 had a very nice balcony over looking the square . Overall a very nice 3 nights stay would definitely stop there again. Visited May this year recommend doing a walking tour.
Stayed 3 nights in May 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at this beautiful hotel. The room I’ve stayed at had two balconies with lovely city view, quiet once you close the balcony doors, spacious, extremely clean and safe. This hotel is nearby many of the attractions, point of interest, friendly staff and the airport journey is much easier once you understand the metro lines. I highly recommend this hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. Well kept & clean, with a housekeeping, which we hadn’t expected. Within walking distance to many many attractions. We would stay there again.
Stayed 2 nights in Dec 2023

8/10 Good

Pearl Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything. Starbucks right below the property makes it more appealing and convenient. But we wish there is a pot of hot water or coffee so we can have an instant coffee at least during late hours of the night or early morning. But overall, it was nice, even though the elevator only fits 2 people and 2 suitcases, we managed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but very clean
Stayed 4 nights in Nov 2023