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Hostal Oxum

Property class: 2.5

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Lobby sitting area - Hostal Oxum (Madrid)
Exterior - Hostal Oxum (Madrid)
Room - Hostal Oxum (Madrid)
Basic Double Room - Hostal Oxum (Madrid)
Bathroom - Hostal Oxum (Madrid)
A short walk from Gran Via and Puerta del Sol, Hostal Oxum provides laundry facilities, a gym, and more. Guests can connect to free in-room WiFi.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping

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Room options

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Showing 4 of 4 rooms

View all photos for Basic Single Room

Basic Single Room | Down comforters, pillowtop beds, minibar, in-room safe

Basic Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Down comforters, pillowtop beds, minibar, in-room safe

Basic Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Down comforters, pillowtop beds, minibar, in-room safe

Basic Triple Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Triple Room

Down comforters, pillowtop beds, minibar, in-room safe

Family Triple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal Oxum is near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle de Hortaleza, 31, 3rd Floor, Madrid, Madrid, 28004

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    3 min walk - 0.2 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    6 min walk - 0.4 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    10 min walk - 0.5 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    11 min walk - 0.6 miles
  • Casino Gran Via
    2 min walk - 0.1 miles

Getting around

  • Chueca Station
    4 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    26 min drive

Restaurants

  • LaKama Café
    1 min walk
  • Fratelli d'Italia - Chueca
    1 min walk
  • Hot Bar
    2 min walk
  • Sidrería El Tigre del Norte
    1 min walk
  • el 3 de galdós
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch HDTV with digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

The front desk is open daily from noon - midnight

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 1 and December 31.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hostal Oxum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hostal doesn't offer parking.

What time is check-in at Hostal Oxum?

Check-in start time: 2:30 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hostal Oxum?

Check-out is at noon.

Where is Hostal Oxum located?

Located in Madrid Centro, this hostal is within a 10-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Paseo de la Castellana are also within 15 minutes. Chueca Station and Gran Via Station are within a 5-minute walk.

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Reviews

Hostal Oxum Reviews

6.0

6.6

Cleanliness

8.0

Location

6.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 33 out of 334 reviews
Rating 8 - Good. 84 out of 334 reviews
Rating 6 - Okay. 94 out of 334 reviews
Rating 4 - Poor. 73 out of 334 reviews
Rating 2 - Terrible. 50 out of 334 reviews

Reviews

Verified review

10/10 Excellent

Jhonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es comodo el ambiente y la atencion fue bastante agradble
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Lo justo

Hotel para pasar una noche necesaria y YA. Destaco el mal mantenimiento, por grietas,humedades y roturas.. y las cucarachas del baño.
Stayed 2 nights in May 2020
Verified review

4/10 Poor

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
Very dusty all around Many mould throughout the shower room The shower was almost detached from the wall together with all the fittings Having a shower was a pain and hot water not running properly The temperature was either very hot or very cold Dust everywhere
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Mis à part l’emplacement qui est top. Rien de bien. Commençons par l’entrée qui n’a rien d’un hôtel une grille rouge en mauvaise état. La serrure fonctionne mal, plus de 10 min pour réussir à entrée. Le hall de l’immeuble (oui c’est un immeuble) est délabré il n’y a pas de vitre sur les fenêtres. Arrivé à l’étage l’accueil (si on peut appeler ça ainsi) se fait dans le couloir avec un accueil des plus glaciale. La chambre 1 seul prise l’autre ne fonctionne pas. Le lit est propre une couverture de plus est disponible mais elle pue. La salle de bain est humide limite insalubre. Disons que pour quelques euros de plus il vaut mieux aller ailleurs. Je déconseille cet Hostal.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal muy buena. Son varios pisos para subir, atención si lleva mucho equipaje.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo per qualità prezzo

Se cercate una sistemazione economica in centro città siete nel posto giusto! Un signore sempre presente fino alle ore 24 in una piccola reception (uno stanzino al centro del corridoio) ci ha accolto gentilmente ma senza troppe chiacchiere ci ha lasciato alla nostra giornata in città! Se avete intenzione di alloggiare qui ovviamente presentatevi con un buon spirito di adattamento. L'ostello si trova a pochi minuti da Puerta del Sol, Gran Vía e dal quartiere Chueca. La posizione è strategica, il palazzo è un pò vecchiotto ma personale conserva il fascio di un tempo con scale di legno per salire fino al terzo piano (senza ascensore, non lamentatevi farete sport gratuitamente). La camera della giusta dimensione con bagno privato, asciugacapelli e saponi, televisore a schermo piatto, aria condizionata perfettamente funzionante, frigorifero, forno a microonde e utensili da cucina. La struttura avrebbe bisogno di una rinfrescata alle pareti e un pò di manutenzione ordinaria, che forse da molto tempo non viene fatta.La struttura è pulita, camera e bagno puliti, asciugamani e coperte puliti e senza macchie. Per il prezzo pagato 30€ in 2 persone per una camera con bagno privato (in centro a Madrid) credo proprio che non ci possa essere nessuna lamentela, se non qualche piccola critica che se verrà ascoltata potrà essere solo costruttiva! Il massimo dei voti per posizioni, rapporto qualità prezzo (che credo sia imbattibile)per una sistemazione semplice ed economica nel cuore di Madrid
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Ruim porém bem localizado

Muitas escadas. Horrível para quem tem certa idade. A parede tinha rachaduras de forma que conseguia visualizar o quarto ao lado. O banheiro era extremamente pequeno e eles não fornecem produto de banho conforme no anúncio. É um hotel ruim porém bem localizado e barato comparado a outros.
Stayed 4 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
No tiene ascensor y esta en el 3 piso, con equipaje es un problema. Esta muy centrico.
Stayed 4 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
It was very conveniently located and inexpensive with a private bathroom
Stayed 1 night in Jan 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Bad smell

I would not recommend this hostel for anybody mostly for the very bad smell which comes from fungi in the very old never repaired building and that is damaging for your health and also the bed was broken and the smell in the bathroom was not good
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Nicolas

Liked: Staff & service

Satisfaisant

Les chambres sont standards , mais le prix bas justifie les prestations minimales, sans surprise. Pas vraiment d'accueil, à part pour donner et rendre le trousseau de clé (porte cochère, palier, puis chambre) au moment des check in/out.
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible!!!Desde el acceso al edificio hasta la habitación. Incluido las cucarachas en el baño. Realmente un desastre de alojamiento y un desastre que Expedia lo tenga en su lista.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Dacil María

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo para 1 día

Si vas para un día solo puede servirte por su ubicación y precio pero nada más. No lo catalogaría de hostal sino como pensión, servicio limpieza pésimo, muebles muy dañados no como en fotos, para ducharte tienes que hacer malabares... Servicio muy poco profesional, nevera llena de escarcha en congelador, se lo comenté en la llegada y no hicieron nada, la limpieza del polo brilla por su ausencia así como humedades en habitación teniendo que tener ventana abierta en Noviembre... Ah no tiene calefacción, el aparato es aire acondicionado, eso tampoco te lo dicen, decepción total...
Stayed 5 nights in Nov 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
De ligging van het Hostel is top; middenin de stad, dichtbij de winkelstraat Gran Via. Prijs was echt scherp, daarom zijn we zeker niet veeleisend. Maar er werden geen handdoeken gewisseld, hier moesten we zelf om vragen. Uiteindelijk maar zuinig aan gedaan met het gebruik, want de derde dag niemand gezien van de ‘receptie’. Schoonmaak was er niet; nadat we ‘s avonds terugkwamen was er niets schoongemaakt in onze kamer. De lakens waren wel bij aankomst wel schoon, fris en strak gesteven; fijn! Maar het sierplaid was smoezelig. Er wordt geadverteerd met donzen dekbedden; niet gezien. Tenzij hiermee de (eveneens smoezelige) dik gekleurde deken werd bedoeld, die lag in de scheve kast die van ellende bijna uit elkaar viel. Nadat de eerste persoon gedouched had, had de tweede persoon ijskoud water. De temperatuur op de kamer was koud; afstandsbediening van de airco gaf continu 23 graden aan, dus die was ws ook kapot. Geen idee hoe we de kamer konden verwarmen, dit is ons niet uitgelegd en hebben geen verwarming gezien. We hebben geprobeerd met de föhn de boel een beetje te verwarmen. De douchecabine was piepklein en tevens schimmel op het plafond en muren. Wc-bril verschoof; auw! De tandpasta-spetters van de vorige gasten zaten op de spiegel en de muren. Zeer gehorig op de gang en kamers. Prima, goedwerkende schone koelkast. Kortom, als je voor een zeer scherpe prijs middenin de stad wilt zijn en bovenstaande voor lief wilt nemen dan doen, want Madrid is prachtig! Dat absoluut!
Stayed 3 nights in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cogimos 2 habitaciones una individual y una doble, el comentario es sobre las 2 habitaciones, para que no haya duda de la habitación 5 y 6, la colcha que se ve en la foto es la misma pero sucia y mal oliente. Esa lampara naranja que se ve en la mesita no funcionaba y esta llena de polvo, los lavabos tenían bichos en la duchas que cuando entrabas se escondían en un agujero. Habitaciones llenas de grietas y humedades, me encontré con un cuchillo usado, armario torcido y cristal roto, no es un hostal en la puerta pone pensión (una mala pensión). la pensión se sitúa en el piso numero 3 , el resto de pisos son viviendas agenas al hostal. 0 de 5 si lo describiera con una palabra seria GUARRO, SUCIO y hasta con ASQUEROSO. NO VOLVERIA NUNCAAA !!! AUN REGALADO. TENGO FOTOS DE TODO.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Matteo

Disliked: Cleanliness, property conditions & facilities, room comfort
Le camere puzzano di muffa, manca pezzi di battiscopa, tubature in vista nel bagno, piumone con buchi e creme della creme box doccia metà chiuso con porta e metà con tenda. Non ho mai trovato una sistemazione a Madrid così.
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
La habitación no es como se muestra en las imágenes , tiene humedades en las paredes, el lavabo aparte de ser pequeño tiene una pica que se emboza y es enana, la ducha esta sucia es pequeña tiene bichos que se esconden en rincones y la cortina huele a rancio y sucio. No hay servicio de habitaciones, si quieres toallas o papel de baño tienes que pedirlo, no limpian el cuarto ningún día. Cuando llegas a la puerta ya da mala espina, aparte de que es una pensión no un hostal Como indica en la página y en Google maps, aparte se situa en un bloque de pisos el cual solo 1 piso es la pensión el resto es de personas agenas a la pension. Lo unico bueno es que tienes una pequeña nevera y un pequeño microondas, que al final no usas por asco a que no lo limpien tampoco. No volvería NUNCA!!!
Stayed 3 nights in Oct 2019
Verified review

2/10 Terrible

VM

Disliked: Cleanliness, amenities, property conditions & facilities
Other than location, I did not like anythomg else. The property is rated a 1 star and not aa advertised. Air in room was leaking water, TV didn't work first 4 days, no elevators, walk up to 4th floor but indicatrs 3rd as they count 1st as floor zero, conditions of stairs very risky.
Stayed 7 nights in Sep 2019
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização

Bom hotel. Quartos limpos e cama macia. Tem microondas e frigobar no quarto. Atendentes simpáticos. Local a 2 minutos a pé da Gran Via. O único inconveniente é o banho que o box é minúsculo é corre o risco da água não esquentar
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Anna

Liked: Cleanliness, staff & service
Ottima posizione centrale buona pulizia della stanza
Stayed 2 nights in Sep 2019
Verified review

6/10 Okay

Verified traveler

Perfecte ligging maar verouderd en heel wat technische gebreken. Zeer kleine kamer en badkamer maar alles wat nodig is aanwezig.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
La ubicacion es exelente queda cérca de todo y ademas la atencion por parte de los propietarios es muy buena son atentos y serviciales la verdad es que lo recomiendo 100 por cien
Stayed 5 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for couples for like to go out!

We absolutely love the area! It's 30 seconds to the heart of Madrid. Of course it is noisy, a party place and is not for families. Because is a place to have fun. My boyfriend and I had a wonderful time. Okay the electricity dissapeared for about 30 mns but the hotel did everything they can to fix it. The pipes are also hot that burn in the shower. Again not for kids. For adults only.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

PEDRO

Disliked: Cleanliness, property conditions & facilities
Ruido de otros clientes por la noche y falta de limpieza en baño. Muchas grietas en pared y gran mancha de humedad por ducha en la habitación que debe ser insalubre.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old building but it has everything you need. It’s close to everything.
Stayed 1 night in Jun 2019