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Hostal El Pilar

2.0 star property
Hostal with a 24-hour front desk, steps from Puerta del Sol

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Photo gallery for Hostal El Pilar

Front of property
Property amenity
Double Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes
Reception
Terrace/patio
Hostal El Pilar, in central Madrid near Plaza Mayor, offers practical comforts like in-room WiFi and laundry facilities. The warm, welcoming property has knowledgeable, multilingual staff providing concierge services to enhance your Madrid experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Single Room, Private Bathroom

8.2 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Desk
Wardrobe or closet
In-room safe
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, Private Bathroom

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Desk
Wardrobe or closet
In-room safe
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Double Room, Private Bathroom

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Desk
Wardrobe or closet
In-room safe
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room, Private Bathroom

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Desk
Wardrobe or closet
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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Interior

Hostal Ballesta

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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
8.8 out of 10, Excellent, 1,006 reviews
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About the neighborhood

Map
Calle de las Carretas, 13, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Prado Museum - 11 min walk - 0.6 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 30 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Rosi La Loca - ‬1 min walk
  • ‪Dubliners - ‬1 min walk
  • ‪Bodegas Melibea - ‬2 min walk
  • ‪Serafina - ‬2 min walk

About this property

Hostal El Pilar

Hostal near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, Hostal El Pilar provides laundry facilities and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Concierge services, a 24-hour front desk, and an elevator
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Multilingual staff, laundry services, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hostal El Pilar feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Frequently asked questions

Is Hostal El Pilar pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hostal El Pilar?

Hostal El Pilar doesn't offer parking.

What time is check-in at Hostal El Pilar?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hostal El Pilar?

Check-out is at 11:00 AM.

Where is Hostal El Pilar located?

Located in Madrid Centro, this hostal is steps from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 3-minute walk and Tirso de Molina Station is 6 minutes.

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Hostal El Pilar Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 252 out of 604 reviews
Rating 8 - Good. 204 out of 604 reviews
Rating 6 - Okay. 87 out of 604 reviews
Rating 4 - Poor. 38 out of 604 reviews
Rating 2 - Terrible. 23 out of 604 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great location!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Kayla

Liked: Staff & service, property conditions & facilities
The location was convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and in the heart of the center
Stayed 3 nights in Jul 2025

10/10 Excellent

Dexterlee

Liked: Cleanliness
Very nice hotel, excellent service, perfect location
Stayed 3 nights in May 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable and good dining options
Stayed 1 night in Jun 2025

8/10 Good

Youmna

Liked: Cleanliness, amenities
Clean , great location, friendly staff
Stayed 5 nights in May 2025

10/10 Excellent

Jivko

Liked: Cleanliness, amenities, property conditions & facilities
Good place ,
Stayed 2 nights in May 2025

8/10 Good

Marta

Liked: Amenities, property conditions & facilities
Staff available 24 hours, place is located conveniently near many touristic areas
Stayed 5 nights in May 2025

8/10 Good

Roselys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on the city..you can go walking to the best places
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Very well located with a lot of things to do. Rooms were a bid small for a family of 3 but having the private room with bathroom in a hostal was a plus. Close to metro and walkable areas. AC and tv in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

SARAHI

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located
Stayed 3 nights in May 2025

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Very well located, clean, easy to check in and out. Stay twice in same place. Rooms are small, family trip and pick a 3 beds room with private bathroom, it was like hotel with a price of a hostal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
I was presently supprised how clean this place was. Great location, it better priced than any other hostel. We had a private bathroom which seemed new and modern. Great shower and Ac kept us cool at night.
Stayed 2 nights in Jun 2025

10/10 Excellent

FRANCISCO J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Very nice place very clean and modern good value
Stayed 1 night in Apr 2025

6/10 Okay

Edgar

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Liquid in the bathroom through the bedroom
Stayed 2 nights in Jul 2025

6/10 Okay

Milena

Liked: Cleanliness, staff & service
Beds need cover.
Stayed 2 nights in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location

We had a two room suite for the three of us and it was very comfortable. However, the bathroom was very extremely small. The rooms were clean. The location was convenient to many attractions and we walked almost everywhere we went in Madrid.
Stayed 4 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindly stayed

Very attentive staff, clean towels and sheets, kindly accommodate our luggage before checking in and after checking out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place cannot be better ❤️

This is a hostel but has the option of rooms with private bathroom. That’s the one I took. The room was very clean, everything works inside the room. The location is excellent. Just steps to Plaza Del Sol, the metro station and the principal attractions and shops of Madrid
Stayed 3 nights in May 2025

10/10 Excellent

Osmani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a great location, the staff is amazing and the bedroom are ok for the price.
Stayed 1 night in Jan 2025

4/10 Poor

Yanira

Disliked: Amenities, property conditions & facilities
Too expensive for the place.The room needs renovation. Everything in the room is old including the bed covers, the beds were not comfortable at all. The place is very noisy and you can’t sleep, there is no explanation for noise
Stayed 7 nights in Jun 2025

10/10 Excellent

Dairan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.safe and clean. Recommended
Stayed 2 nights in Mar 2025

6/10 Okay

Carol

Liked: Cleanliness
Disliked: Amenities
This is a very basic hostal in close proximity to the Plaza Mayor and the heart of Madrid. It is quiet, clean, and secure and everything is in good working order. Reception is available 24 hours and the staff is familiar with the area and helpdul. If you require modern and updated lodging, this is not the place for you. If you are looking for an affordable and convenient place in central Madrid, this could be the place for you.
Stayed 2 nights in May 2025

2/10 Terrible

Neil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At no stage did I receive any confirmation of my booking for this property, so I had to book another property for our stay. It ended up being quite expensive as the new booking was at such short notice, plus the fact that I had already paid for Hostal El Pilar. I am home now and not at all happy with the fact that the communication was non existent
Stayed 4 nights in Jul 2025