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Hostal El Pilar

2.0 star property
Attentive multilingual staff help travelers navigate Madrid like locals, while convenient amenities make exploring the historic city effortless

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Photo gallery for Hostal El Pilar

Front of property - Hostal El Pilar (Madrid)
Reception - Hostal El Pilar (Madrid)
Lobby - Hostal El Pilar (Madrid)
Terrace/patio - Hostal El Pilar (Madrid)
Quadruple Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes - Hostal El Pilar (Madrid)
Hostal El Pilar, in central Madrid near Plaza Mayor, offers practical comforts like in-room WiFi and laundry facilities. The warm, welcoming property has knowledgeable, multilingual staff providing concierge services to enhance your Madrid experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Single Room, Private Bathroom

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed
  • City view

View all photos for Double Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Double Room, Private Bathroom

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • City view

View all photos for Triple Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout drapes

Triple Room, Private Bathroom

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • City view

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout drapes

Quadruple Room, Private Bathroom

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Daily housekeeping
Desk
In-room safe
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • City view

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal El Pilar is in a shopping district and near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Plaza de Cibeles. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle de las Carretas, 13, Madrid, Madrid, 28012

What's nearby

  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    1 min walk - 0.1 miles
  • 0_56888998
    Plaza de Santa Ana
    3 min walk - 0.2 miles
  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    5 min walk - 0.3 miles
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    6 min walk - 0.4 miles
  • Royal Palace of Madrid
    Royal Palace of Madrid
    11 min walk - 0.6 miles

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    30 min drive

Restaurants

  • Burger King
    1 min walk
  • Rosi La Loca
    1 min walk
  • Bodegas Melibea
    2 min walk
  • Dubliners
    1 min walk
  • La Adriana
    1 min walk

About this property

Hostal El Pilar

Hostal near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, Hostal El Pilar provides laundry facilities and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Luggage storage, concierge services, and a vending machine
  • An elevator, laundry services, and smoke-free premises
  • A front-desk safe, tour/ticket assistance, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hostal El Pilar feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, heating, and daily housekeeping

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Hostal Castilla II - Puerta del Sol
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
8.4 out of 10, Very Good, 930 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Frequently asked questions

Is Hostal El Pilar pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Hostal El Pilar doesn't offer parking.

What time is check-in at Hostal El Pilar?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hostal El Pilar?

Check-out is at 11:00 AM.

Where is Hostal El Pilar located?

Located in Madrid Centro, this hostal is steps from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 3-minute walk and Tirso de Molina Station is 6 minutes.

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Reviews

Hostal El Pilar Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 278 out of 659 reviews
Rating 8 - Good. 222 out of 659 reviews
Rating 6 - Okay. 94 out of 659 reviews
Rating 4 - Poor. 40 out of 659 reviews
Rating 2 - Terrible. 25 out of 659 reviews

Reviews

10/10 Excellent

Luis

Liked: Cleanliness
The room was clean, the staff was very nice.
Stayed 2 nights in Jan 2026

6/10 Okay

Laurisella

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Staff attention was good. The room was clean and they clean it and change the towels daily. It was noisy, you can hear voices, doors open/close and stepping. Smoke odor in the hall and sometimes come in the room. The location was excellent!
Stayed 5 nights in Jan 2026

6/10 Okay

Abraham

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Close to many attractions
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great location!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Dexterlee

Liked: Cleanliness
Very nice hotel, excellent service, perfect location
Stayed 3 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience, location and restaurant
Stayed 4 nights in Jun 2025

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable and good dining options
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Liked: Staff & service, property conditions & facilities
The location was convenient.
Stayed 1 night in Jul 2025

8/10 Good

Youmna

Liked: Cleanliness, amenities
Clean , great location, friendly staff
Stayed 5 nights in May 2025

8/10 Good

Marta

Liked: Amenities, property conditions & facilities
Staff available 24 hours, place is located conveniently near many touristic areas
Stayed 5 nights in May 2025

8/10 Good

Roselys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location on the city..you can go walking to the best places
Stayed 4 nights in Jun 2025

8/10 Good

Yolanda P.

Liked: Cleanliness, property conditions & facilities
Personnel super friendly and helpful. Located 3 minutes walking to El Sol metro. All principal attractions are at walking distance. The only issue are thin walls are thin . You can hear people coming to the lobby
Stayed 3 nights in Sep 2025

10/10 Excellent

SARAHI

Liked: Cleanliness, staff & service, property conditions & facilities
Very centrally located
Stayed 3 nights in May 2025

10/10 Excellent

FRANCISCO J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Apr 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Disliked: Amenities
Updated facilities, great staff service.
Stayed 3 nights in Apr 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities

good value

great location and service, clean and basic, good value
Stayed 1 night in Jun 2025

8/10 Good

Donald

Very nice place very clean and modern good value
Stayed 1 night in Apr 2025

8/10 Good

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Very well located, clean, easy to check in and out. Stay twice in same place. Rooms are small, family trip and pick a 3 beds room with private bathroom, it was like hotel with a price of a hostal.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Very well located with a lot of things to do. Rooms were a bid small for a family of 3 but having the private room with bathroom in a hostal was a plus. Close to metro and walkable areas. AC and tv in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, nice front desk close to important iconic city points.
Stayed 2 nights in Nov 2024

10/10 Excellent

Osmani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a great location, the staff is amazing and the bedroom are ok for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
I was presently supprised how clean this place was. Great location, it better priced than any other hostel. We had a private bathroom which seemed new and modern. Great shower and Ac kept us cool at night.
Stayed 2 nights in Jun 2025

2/10 Terrible

AMRESH

Disliked: Staff & service, amenities, property conditions & facilities
Excellent location. Terrible service. Dangerous stairs. The staff were unhelpful and rude. The stairs are hard to navigate. The stairs do have handrails but there is a wall touching the handrails - it is not possible to grab the handrails as a result. The location is very good and you can walk to most locations in Madrid.
Stayed 5 nights in Sep 2025

8/10 Good

Steven Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful, friendly staff. Right in historic heart of Madrid within 20 minute walk in any direction to key sights. Veryclean room. Only down side was our room was little narrow and laid out in awkward L-shape. Also, no microwave or coffee maker or small fridge was provided in room. Those items would have made the stay perfect. Otherwise, great building and location and friendly staff. Mil gracias!
Stayed 5 nights in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindly stayed

Very attentive staff, clean towels and sheets, kindly accommodate our luggage before checking in and after checking out.
Stayed 2 nights in Mar 2025