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Hostal Ballesta

2.0 star property
Travelers find convenience and helpful service near Madrid's Puerta del Sol, with Plaza Mayor just a short walk away from this centrally located hostel

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Photo gallery for Hostal Ballesta

Superior Double Room | Terrace/patio - Hostal Ballesta (Madrid)
Front of property - Hostal Ballesta (Madrid)
Interior - Hostal Ballesta (Madrid)
Interior - Hostal Ballesta (Madrid)
Flat-screen TV - Hostal Ballesta (Madrid)
Hostal Ballesta offers a welcoming base in Madrid's center. Guests enjoy free in-room WiFi, and staff can arrange tours or babysitting. Practical amenities include express check-in, a front-desk safe, and an airport shuttle service for transportation to and from the airport.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(60 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Triple Room

9.6 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal Ballesta is in the entertainment district and near a metro station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle Ballesta 5, Madrid, Madrid, 28004

What's nearby

  • Gran Via
    Gran Via
    2 min walk - 0.1 miles
  • Plaza de Callao
    Plaza de Callao
    3 min walk - 0.2 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    5 min walk - 0.3 miles
  • Puerta del Sol
    Puerta del Sol
    7 min walk - 0.4 miles
  • Plaza Mayor
    Plaza Mayor
    11 min walk - 0.6 miles

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    31 min drive

Restaurants

  • La Pescadería
    2 min walk
  • EatMyTrip Gran Via | Brunch Madrid
    2 min walk
  • Le Tavernier Gran Vía
    3 min walk
  • Zurch Café & Kitchen
    1 min walk
  • La Panera Rosa
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 60 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal Ballesta pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hostal Ballesta?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hostal Ballesta?

Check-out is at 11 AM.

Does Hostal Ballesta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per person applies.

Where is Hostal Ballesta located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Gran Via and Plaza de Callao. Puerta del Sol and Plaza de España - Princesa are also within 10 minutes. Gran Via Station and Callao Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Ballesta Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 616 out of 1028 reviews
Rating 8 - Good. 286 out of 1028 reviews
Rating 6 - Okay. 83 out of 1028 reviews
Rating 4 - Poor. 32 out of 1028 reviews
Rating 2 - Terrible. 11 out of 1028 reviews

Reviews

Verified

10/10 Excellent

Rossangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location to stay. Very Close to all major attractions that you want to see.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20/10 clean room, very good location near Gran Via.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is conveniently located in the middle of everything. room was small but so cozy. price was fair and lots of good food nearby
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roo, easy location, centrico
Stayed 2 nights in May 2026
Verified

8/10 Good

Yang yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emre

Location is great, enough room for a traveler.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet, friendly staff. Great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Avneesh

Liked: Cleanliness, property conditions & facilities
Had a wonderful stay . Very good and accessible location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic and quiet to outside noise but not from the adjacent room. Overall a very good place to stay and explore Madrid.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Very clean and cozzy place to stay in Madrid . For great price .
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centric location and very clean!!!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nothing fancy but adequate. Location is excellent. Rooms are clean and bathrooms remodeled. Rate for room high for what it is
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet. Staff was excellent- very helpful and arranged a taxi pickup.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. We had a great stay the staff was friendly.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Borys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms, nice staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very central. Room is excellent. Spacious for 2. Staff are very helpful and accomodating. Will definitely booked again.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the room. The location was convenient, the staff members were friendly & helpful. The hotel was very clean. I highly recommend staying here
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, perfect area close to Gran Via, subway, bus. Quiet
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service
Very clean Room and excelente service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Very clean and very well located
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nurcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, the room is OK, bed is comfy.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Laura

Disliked: Amenities
Fine for the location. Safe.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KIERAN

Liked: Cleanliness, amenities
I really enjoyed my stay at Hostal Ballesta in Madrid. One thing I really liked was the room with computers, almost like a small workspace. It was very handy and a great idea, as I have not really seen that in a hotel before. My double room was very nice, spacious and comfortable, with a good desk and a smart TV, which made it easy to relax and also get things done. The location was also excellent, just a short walk from Gran Vía, with plenty of food places, bars, shops and metro links nearby. The only thing I did not like was that the same workspace room also had a communal fridge and microwave for guests to store and heat food. I think this should ideally be in a separate room, as it takes away from the workspace feel. Overall, a very good stay in a great location, with a nice room and helpful facilities.
Stayed 1 night in Mar 2026
Verified

8/10 Good

elizabe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Sep 2025