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Hostal Ballesta

Property class: 2

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Photo gallery for Hostal Ballesta

A hotel room with a bed, desk, and chair, a balcony with a view of the street and buildings. - Hostal Ballesta (Madrid)
A hotel room with a bed, desk, and chair, a balcony with a view of the street. - Hostal Ballesta (Madrid)
A building with a sign reading "HOSTAL BALSESTA" and a blue handicap accessibility sign. - Hostal Ballesta (Madrid)
A modern lobby with a TV, seating area, and plants. - Hostal Ballesta (Madrid)
A modern lobby with patterned sofas, a TV, and potted plants. - Hostal Ballesta (Madrid)
A short walk from Gran Via and Puerta del Sol, Hostal Ballesta provides a free grocery shopping service and more. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A hotel room with a double bed, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Standard Room

8.8 out of 10
Excellent
(69 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk with a lamp, a TV, and a window with decorative glass panels.

Single Room

9.0 out of 10
Wonderful
(33 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Triple Room

A hotel room with a bed, a desk, a chair, a TV, and framed pictures on the wall.

Family Triple Room

9.6 out of 10
Exceptional
(17 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a lamp, a framed picture on the wall, and a view of the outdoors through a window.

Superior Double Room

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal Ballesta is in the entertainment district and near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle Ballesta 5, Madrid, Madrid, 28004

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A grand building with a black and gold dome, ornate sculptures, and a sign reading "METROPOLIS".
    Preciados Street
    2 min walk - 0.1 miles
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    3 min walk - 0.2 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    5 min walk - 0.3 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    10 min walk - 0.5 miles

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    17 min walk

Restaurants

  • Le Tavernier Gran Vía
    3 min walk
  • Boyberry Madrid
    2 min walk
  • La Panera Rosa
    3 min walk
  • Zurch Café & Kitchen
    1 min walk
  • EatMyTrip Gran Via | Brunch Madrid
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express

Important information

Optional extras

  • Airport shuttle fee: EUR 60 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal Ballesta pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hostal Ballesta?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hostal Ballesta?

Check-out is at 11 AM.

Does Hostal Ballesta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per person applies.

Where is Hostal Ballesta located?

Located in Madrid Centro, this hostal is within a 10-minute walk of Gran Via, Puerta del Sol, and Plaza de España. Plaza Mayor and Plaza de Cibeles are also within 15 minutes. Gran Via Station and Callao Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Ballesta Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 629 out of 1022 reviews
Rating 8 - Good. 262 out of 1022 reviews
Rating 6 - Okay. 89 out of 1022 reviews
Rating 4 - Poor. 30 out of 1022 reviews
Rating 2 - Terrible. 12 out of 1022 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient hotel walking distance to restaurants and flaminco dance , hop on hop off tours . Staff very friendly .
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , helpful staff .
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very central location to everything.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good room, walls were pretty thin and could hear outside also. Would recommend.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect cozy place to stay in. Clean, air conditioned and nearby many places. This is a good one.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly little hotel in an excellent location, just off the Gran Via. Good beds, wifi, TV and a terrific shower. Everything you need for an affordable price. And the staff couldn’t have been nicer. No luxuries (it is a budget hotel after all) but the supermarket directly opposite is pretty well stocked.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We arrived early and we're able to store our bags so we can explore the city while we waited for our room to be available. Location was very central. Just a half block away from Gran Via. Everything is walkable from this Hostal
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with helpful staff. Small rooms but with cold AC and beds made daily, good bathroom with daily fresh towels, 5 minute walk to Gran Via and Callao subway stations with lots of restaurants and shopping nearby
Stayed 6 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price good
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, our room was ready before check-in time and we really appreciated that after an 8hrs flight. The beds were very comfortable and the AC worked great for the super hot August month. This is a great place to stay at an affordable price. I would definitely stay here again.
Stayed 4 nights in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
The room was clean and the staff was helpful; however, this is clearly a hotel used prostitution as judged by the constant activity and noises throughout the night making it difficult to have a quiet, restful sleep.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is immaculately clean, everything is in good prepare and my room was incredibly quiet. It’s a brilliant central location moments away from the Metro. It’s a perfect base for exploring the city.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good, well located, good price and good rooms. We got a private one for 2 and it was great
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was very helpful. Everything was great and it's in a great location as well.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

It was a very good location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean room and great staff
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location to stay. Very Close to all major attractions that you want to see.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and The staff was very kind.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20/10 clean room, very good location near Gran Via.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Had a wonderful stay . Very good and accessible location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Location is great, enough room for a traveler.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2026