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Hostal Ballesta

2.0 star property
Travelers find convenience and helpful service near Madrid's Puerta del Sol, with Plaza Mayor just a short walk away from this centrally located hostel

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Photo gallery for Hostal Ballesta

A hotel room with a bed, desk, chair, and a view of the street. - Hostal Ballesta (Madrid)
A modern lobby with patterned sofas, a TV, and potted plants. - Hostal Ballesta (Madrid)
A modern lobby with a TV, seating area, and plants. - Hostal Ballesta (Madrid)
A hotel room with a large bed, a desk, and a balcony with a view of the street. - Hostal Ballesta (Madrid)
A building with a sign reading "HOSTAL BALSESTA" and a blue handicap accessibility sign. - Hostal Ballesta (Madrid)
Hostal Ballesta offers a welcoming base in Madrid's center. Guests enjoy free in-room WiFi, and staff can arrange tours or babysitting. Practical amenities include express check-in, a front-desk safe, and an airport shuttle service for transportation to and from the airport.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room

A hotel room with a double bed, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Standard Room

8.8 out of 10
Excellent
(64 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a desk with a lamp, a TV, and a window with decorative glass panels.

Single Room

9.2 out of 10
Wonderful
(30 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Family Triple Room

A hotel room with a bed, a desk, a chair, a TV, and framed pictures on the wall.

Family Triple Room

9.6 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a lamp, a framed picture on the wall, and a view of the outdoors through a window.

Superior Double Room

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal Ballesta is in the entertainment district and near a metro station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle Ballesta 5, Madrid, Madrid, 28004

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    3 min walk - 0.2 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    5 min walk - 0.3 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    10 min walk - 0.5 miles
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    11 min walk - 0.6 miles

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    31 min drive

Restaurants

  • Boyberry Madrid
    2 min walk
  • EatMyTrip Gran Via | Brunch Madrid
    2 min walk
  • La Pescadería
    2 min walk
  • Le Tavernier Gran Vía
    3 min walk
  • Zurch Café & Kitchen
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 60 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal Ballesta pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hostal Ballesta?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hostal Ballesta?

Check-out is at 11 AM.

Does Hostal Ballesta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per person applies.

Where is Hostal Ballesta located?

Located in Madrid Centro, this hostal is within a 10-minute walk of Gran Via, Puerta del Sol, and Plaza de España. Plaza Mayor and San Miguel Market are also within 15 minutes. Gran Via Station and Callao Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Ballesta Reviews

9.0

Wonderful

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 601 out of 1006 reviews
Rating 8 - Good. 277 out of 1006 reviews
Rating 6 - Okay. 87 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was very helpful. Everything was great and it's in a great location as well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rossangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good location to stay. Very Close to all major attractions that you want to see.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Katia Sanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and The staff was very kind.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
20/10 clean room, very good location near Gran Via.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, only stayed one night but also convenient location close to Gran Via & many restaurants nearby. AC worked well & bathroom was a good size. Room was spacious and property was well maintained. Would stay here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is conveniently located in the middle of everything. room was small but so cozy. price was fair and lots of good food nearby
Stayed 3 nights in May 2026
Verified review

8/10 Good

Yang yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Emre

Location is great, enough room for a traveler.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Avneesh

Liked: Cleanliness, property conditions & facilities
Had a wonderful stay . Very good and accessible location.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roo, easy location, centrico
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet, friendly staff. Great location.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic and quiet to outside noise but not from the adjacent room. Overall a very good place to stay and explore Madrid.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Very clean and cozzy place to stay in Madrid . For great price .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centric location and very clean!!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Borys

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, clean rooms, nice staff.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, fairly spacious room and bathroom. Clean sheets, floor, surfaces etc. Blackout window blind was good. Air conditioning worked well to cool the room during heatwave. Polite receptionist. Communal area with fridge and kettle was useful too.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. We had a great stay the staff was friendly.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet. Staff was excellent- very helpful and arranged a taxi pickup.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nothing fancy but adequate. Location is excellent. Rooms are clean and bathrooms remodeled. Rate for room high for what it is
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the room. The location was convenient, the staff members were friendly & helpful. The hotel was very clean. I highly recommend staying here
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very central. Room is excellent. Spacious for 2. Staff are very helpful and accomodating. Will definitely booked again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nurcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is perfect, the room is OK, bed is comfy.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Zaira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, perfect area close to Gran Via, subway, bus. Quiet
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities
Very clean and very well located
Stayed 3 nights in Dec 2025