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Hostal América

2.0 star property
Madrid's lively atmosphere awaits at this centrally located hostal, where guests can enjoy city views from the rooftop terrace just steps from historic sights

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Photo gallery for Hostal América

Terrace/patio - Hostal América (Madrid)
Quintuple Room | Bathroom | Shower, hair dryer, towels - Hostal América (Madrid)
Lobby - Hostal América (Madrid)
Classic Room | In-room safe, desk, iron/ironing board, free WiFi - Hostal América (Madrid)
Interior - Hostal América (Madrid)
Hostal América blends modern comforts with historic Madrid charm. Travelers love the rooftop terrace with city views and in-room WiFi. The helpful staff enhances stays at this well-located property near Puerta del Sol and Plaza Mayor, perfect for exploring Madrid.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Quintuple Room

In-room safe, desk, iron/ironing board, free WiFi

Quintuple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal América is near a metro station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Plaza de Callao. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
C/ Hortaleza 19, Madrid, Madrid, 28004

What's nearby

  • Gran Via
    Gran Via
    3 min walk - 0.2 miles
  • Plaza de Callao
    Plaza de Callao
    8 min walk - 0.5 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    8 min walk - 0.5 miles
  • Puerta del Sol
    Puerta del Sol
    8 min walk - 0.5 miles
  • Plaza Mayor
    Plaza Mayor
    13 min walk - 0.7 miles

Getting around

  • Gran Via Station
    4 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    24 min drive

Restaurants

  • Wolfox
    2 min walk
  • Hot Bar
    1 min walk
  • Fratelli d'Italia - Chueca
    1 min drive
  • Sidrería El Tigre del Norte
    1 min walk
  • Tony Roma's
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal América pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hostal América?

Check-in start time: 1 PM; Check-in end time: 5:30 AM.

What time is check-out at Hostal América?

Check-out is at noon.

Where is Hostal América located?

Located in Madrid Centro, this hostal is steps from Casino Gran Via and Gran Via. Puerta del Sol and Plaza de Callao are also within 10 minutes. Gran Via Station and Chueca Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal América Reviews

8.4

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 170 out of 357 reviews
Rating 8 - Good. 108 out of 357 reviews
Rating 6 - Okay. 39 out of 357 reviews
Rating 4 - Poor. 27 out of 357 reviews
Rating 2 - Terrible. 13 out of 357 reviews

Reviews

Verified

4/10 Poor

Jazmin

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly.
Stayed 3 nights in May 2026
Verified

8/10 Good

Marc

Liked: Cleanliness, staff & service
Basic hostel in a very convenient location
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. The hotel overall is very basic with small rooms with few amenities (no fridge, ...). The location is very good - the immediate street and neighbourhood are very interesting and everything in the core is walkable (Prado,
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Staff was very helpful and nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Suuk

Liked: Cleanliness, staff & service, property conditions & facilities
Room is big enough, shower is clean and nothing to complaint considering this cheap price!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

travis

Liked: Cleanliness, staff & service
The location was within walking distance of everything we wanted
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

noeli

Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, walking distances in the downtown area.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect the room was very clean
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Jorge F.

Liked: Cleanliness, property conditions & facilities
Close to all eating and entertainment areas
Stayed 7 nights in Sep 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasent stay. Price was fair considering it’s in a nice location.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't stay long enough to get into the details, but it's in a great location with many reasonably priced dining and shopping options all around.
Stayed 1 night in May 2024
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is entered through a doorway then take the lift to 5th floor for the hotel rooms, reception and terrace. Small and basic with no frills but a good option for a budget hotel situated in the heart of the city just a gentle stroll down to Grand Via and on to Sol.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very well located and excellent service !

Great service, professional and discreet. Very well located, ideal for a 2 nights stay !
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
I plan on making Hostal America my new home away from home in Madrid. It's location is perfect, but it was how clean and neat and efficient it was that made my stay so great. I will absolutely return to the Hostal America.
Stayed 6 nights in Oct 2024
Verified

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Impeccable location and experience, the staff goes above and beyond, and the terrace is the cherry on top…. Oh yea shopping galore a steps away to the Gran Via! Will definitely be back!
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value for a city centre location

It was on the fifth floor, but it does have an elevator. The room is small but adequate. Perfect for a short stay while in transit.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service
Great location. Clean. A very good option when you travel alones or with your couple.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very friendly and helpfull
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent considering the price. Grand Via & Metro close by. Confusing check in & hotel layout.
Stayed 5 nights in Apr 2024
Verified

6/10 Okay

LeeAnn

Bathroom sink is extra low and tiny. Staff is responsive. LOVELY, spacious outdoor patio for guests to use. Excellent Italian restaurant right across the street + Carrefour is close + nearby Crete coffee is the best with delicious croissants actually prepped in France and more. Our rm was nice size but it was a triple.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Jorge L

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros: 24-hour front desk service with great, friendly staff. Cons: the room was incredibly small and I could feel all the springs on my mattress bed. (Room 507). Extremely uncomfortable and hard to get a good night sleep. Also the walls are paper thin and you can hear everything.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

FRANCISCO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very basic. No frills . Very well located
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent (for its price), clean, essential petit hotel in a very conveniently located area in central Madrid. Walking distance to transportation and major attractions. Hundreds of bars/restaurants in the area. Truly kind, pleasant, and helpful staff and management. Highly recommended--a bargain for its cleanness and location. If I can suggest a further improvement, management may want to direct cleaning staff and guests to limit the noise in the early morning (specially on weekends). Overall, thank you, Hostal America!
Stayed 3 nights in Nov 2023