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Hostal América

Property class: 2

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Photo gallery for Hostal América

A rooftop terrace with wooden benches, potted plants, and a white railing. - Hostal América (Madrid)
A hotel room with two beds, a chair, a bedside table with a lamp, and artwork on the wall. - Hostal América (Madrid)
A bathroom with a white sink, a wooden shelf, and a towel rack. - Hostal América (Madrid)
A room with two leather sofas, a large mirror, a radiator, and a wooden door. - Hostal América (Madrid)
A reception area with a reception desk, a sofa, a coffee table, and a large mirror. - Hostal América (Madrid)
A short walk from Gran Via and Puerta del Sol, Hostal América provides a rooftop terrace and more. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room

A bedroom with a bed, bedside table, and a small shelf. There is a framed picture on the wall and a mirror above the bed.

Classic Room

7.0 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

A bedroom with a wooden bed, a nightstand, a bedside table, and a wall-mounted light fixture.

Single Room

7.6 out of 10
Good
(18 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A room with two wooden beds, each with a matching nightstand and a wall-mounted lamp.

Triple Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Room

A hotel room with two beds, a chair, and artwork on the wall.

Quadruple Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Quintuple Room

A hotel room with three single beds, a bedside table with a lamp, and two framed pictures on the wall.

Quintuple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Bed

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hostal América is near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
C/ Hortaleza 19, Madrid, Madrid, 28004

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    3 min walk - 0.2 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    6 min walk - 0.4 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    10 min walk - 0.5 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    11 min walk - 0.6 miles
  • Casino Gran Via
    2 min walk - 0.1 miles

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    24 min drive

Restaurants

  • Hot Bar
    1 min walk
  • Fratelli d'Italia - Chueca
    1 min drive
  • Sidrería El Tigre del Norte
    1 min walk
  • el 3 de galdós
    2 min walk
  • Bears Bar
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal América pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hostal América?

Check-in start time: 1 PM; Check-in end time: 5:30 AM.

What time is check-out at Hostal América?

Check-out is at noon.

Where is Hostal América located?

Located in Madrid Centro, this hostal is steps from Casino Gran Via and Gran Via. Puerta del Sol and Plaza Mayor are also within 15 minutes. Gran Via Station and Chueca Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal América Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 192 out of 397 reviews
Rating 8 - Good. 116 out of 397 reviews
Rating 6 - Okay. 42 out of 397 reviews
Rating 4 - Poor. 30 out of 397 reviews
Rating 2 - Terrible. 17 out of 397 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My room and bathroom were very clean. The towels were impeccably clean and fresh, making them a pleasure to use. Also, the cleaning ladies were friendly and courteous.
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Basic hostel in a very convenient location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was very helpful and nice.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and helpful. The hotel overall is very basic with small rooms with few amenities (no fridge, ...). The location is very good - the immediate street and neighbourhood are very interesting and everything in the core is walkable (Prado,
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The location was within walking distance of everything we wanted
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, walking distances in the downtown area.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room is big enough, shower is clean and nothing to complaint considering this cheap price!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect the room was very clean
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Close to all eating and entertainment areas
Stayed 7 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasent stay. Price was fair considering it’s in a nice location.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Perfect location. Walking distance to all tourist spots. Short distance to public transports. The room is very small but it got all necessary furniture. The shower is great. The reception staff are all very friendly and helpful. The room is very clean and got daily housekeeping and fresh towels. The only drawback is the noise from other rooms due to very thin wall and also near the reception lobby.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't stay long enough to get into the details, but it's in a great location with many reasonably priced dining and shopping options all around.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very well located and excellent service !

Great service, professional and discreet. Very well located, ideal for a 2 nights stay !
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I plan on making Hostal America my new home away from home in Madrid. It's location is perfect, but it was how clean and neat and efficient it was that made my stay so great. I will absolutely return to the Hostal America.
Stayed 6 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is entered through a doorway then take the lift to 5th floor for the hotel rooms, reception and terrace. Small and basic with no frills but a good option for a budget hotel situated in the heart of the city just a gentle stroll down to Grand Via and on to Sol.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Impeccable location and experience, the staff goes above and beyond, and the terrace is the cherry on top…. Oh yea shopping galore a steps away to the Gran Via! Will definitely be back!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location. Clean. A very good option when you travel alones or with your couple.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value for a city centre location

It was on the fifth floor, but it does have an elevator. The room is small but adequate. Perfect for a short stay while in transit.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent considering the price. Grand Via & Metro close by. Confusing check in & hotel layout.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very friendly and helpfull
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very basic. No frills . Very well located
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Bathroom sink is extra low and tiny. Staff is responsive. LOVELY, spacious outdoor patio for guests to use. Excellent Italian restaurant right across the street + Carrefour is close + nearby Crete coffee is the best with delicious croissants actually prepped in France and more. Our rm was nice size but it was a triple.
Stayed 4 nights in Sep 2025