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Hostal Alistana

Property class: 2

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Photo gallery for Hostal Alistana

A hotel room with two beds, a nightstand, and two paintings on the wall. - Hostal Alistana (Madrid)
A bedroom with a bed, a window with frosted glass, a bedside table with a lamp, and a door. - Hostal Alistana (Madrid)
A bathroom with a shower, toilet, sink, and towels. - Hostal Alistana (Madrid)
A narrow street with buildings on either side, including a sign for 'Pension Alistana' with a balcony. - Hostal Alistana (Madrid)
A room with two black armchairs, a small table with a decorative item, a large mirror with a wooden frame, and a vending machine. - Hostal Alistana (Madrid)
A short walk from Gran Via and Puerta del Sol, Hostal Alistana has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Private Bathroom

A bedroom with a bed, a window with frosted glass, a bedside table with a lamp, and a door.

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, Private Bathroom

A hotel room with two beds, a nightstand, and two paintings on the wall.

Triple Room, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room, Private Bathroom

A hotel room with two beds, a bedside table, a nightstand, and a wall-mounted shelf with candles.

Twin Room, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Madrid, Hostal Alistana is in the city center. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
View more Guest Houses in Madrid
Map
Calle Hortaleza N28, 2, Madrid, Madrid, 28004

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    3 min walk - 0.2 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    6 min walk - 0.4 miles
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    8 min walk - 0.5 miles
  • A fountain with lions and a statue, surrounded by buildings and flags.
    Plaza de Cibeles
    10 min walk - 0.5 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    11 min walk - 0.6 miles

Getting around

  • Gran Via Station
    3 min walk
  • Madrid Recoletos Station
    12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    26 min drive

Restaurants

  • Fratelli d'Italia - Chueca
    1 min walk
  • Hot Bar
    1 min walk
  • Sidrería El Tigre del Norte
    1 min walk
  • Bears Bar
    2 min walk
  • Tony Roma's
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 10 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Calle Fuencarral 25, 1Izq, Hostal Fuencarral Kryse.]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: EUR 5 for check-in between 10 PM and midnight
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Hostal Alistana pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This guest house doesn't offer parking.

What time is check-in at Hostal Alistana?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available from 10 PM– midnight for a fee of EUR 5.

What time is check-out at Hostal Alistana?

Check-out is at 11 AM.

Where is Hostal Alistana located?

Located in Madrid Centro, this guesthouse is steps from Casino Gran Via and Gran Via. Puerta del Sol and Plaza Mayor are also within 15 minutes. Gran Via Station and Chueca Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hostal Alistana Reviews

7.0

Good

7.2

Cleanliness

8.2

Location

7.0

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 17 out of 51 reviews
Rating 4 - Poor. 5 out of 51 reviews
Rating 2 - Terrible. 4 out of 51 reviews

Reviews

Verified review

6/10 Okay

Moreno

Liked: Cleanliness
Disliked: Staff & service

You get what you pay for!

Interesting neighborhood excellent location in the center of Gran Via. Clean safe, but small room. Downside was having to go next block over to register. Staff friendly & helpful.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen situado
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, limpio y personal agradable. Recomendado
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

Juan José

Disliked: Staff & service, room comfort
La habitación no estaba muy mal pero los baños olían mucho a las cañerías y cuando entrabas de la calle era insoportable el olor, y lo q no me gustó es q te cobren un suplento pq llegar tarde cuando ya estás pagando por una habitación q no estás usando hasta q llegas y encima te hagan pagar un suplemento, no creo q sea justo ese suplemento porque si nos ponemos a mirar entonces nos te dirán q descontar parte de la habitación ya q no lo has usado en todo el dia
Stayed 4 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Too much noise. The street is busy and noisy all night and there are bin collections and pressure washing all through the night, with just a single glazed set of glass double doors to keep out the noise. It does not.
Stayed 4 nights in Jan 2020
Verified review

8/10 Good

Haitam

Liked: Cleanliness, property conditions & facilities, room comfort
Bien situé au centre avc un bon prix, tres recommandé 👍
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bene nel silenzio e tranquillità
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

RAFAEL

Liked: Staff & service
Disliked: Property conditions & facilities

Buena ubicación pero necesita reforma

Habitación ruidosa y vieja, necesita una renovación. Aunque hacían la cama, la mitad de los días no barrian el suelo. El trato en recepción bastante correcto y amable. El único inconveniente las instalaciones.
Stayed 10 nights in Nov 2019
Verified review

10/10 Excellent

julieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location and amenities. It looks as if you are obligating me to write a minimum of words and this is not my job I resent Expedia forcing me to do this!!!!
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
very close to city center, nearby lots of shops and restaurants, was a bit unsure about checking in in a different hotel, other than that everything was perfect, room cleaned every day
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño pésimo la habitación muy pequeña pedí sabanas y no me dieron no hay recepcionista a quien expresarle las inconformidades tuve q buscar la llave de mi habitación en otra posada porq en esta no había recepcionista
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Ubicación bien, mejorar control de huéspedes

Buena ubicación, cerca a sitios de interés, restaurantes y bares, la habitación un tanto pequeña, la limpieza normal el check-in lo realizas a la vuelta del hotel. Se filtraban discusiones fuertes y conversaciones desde las otras habitaciones y no había nadie en recepción a quien reportar durante la noche, solo el último día vimos a un encargado.
Stayed 3 nights in Jun 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
anche se registrato al mattino, fino dopo le 15 non mi hanno consegnato le chiavi e non hanno un posto dove poter nel frattempo lasciare le valigie se non che in armadietti non gestiti d loro e a pagamento!! orribile la pulizia della camera all'arrivo era presente tanta polvere esistente da anni , "armadio" se così vogliamo chiamarlo, senza porte completamente scassato, senza ripiani e nemmeno una cassettiera, però c'erano 3 grucce!! e che dire del bagnetto? un lavandino che a malapena ci si può lavare le mani da quanto è piccolo, stare seduti sul water voleva dire sbattere le ginocchia sulla porta oltre alla scarsa manutenzione e pulizia. L'unico aspetto positivo è l'ottima posizione nel quartiere
Stayed 4 nights in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Localización excelente, en pleno centro de Madrid.
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Esta en el centro de Madrid, encuentras restaurantes y tiendas, es una zona 100% gay. El bano estaba sucio olia a orinas las cotinas de la ducha estaban sucias
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Chema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones limpias y buena atención por parte del personal con el que he tratado personalmente. La ubicación excelente, en pleno centro de Madrid, muy cerca de los lugares más emblemáticos y el transporte público.
Stayed 2 nights in May 2019
Verified review

6/10 Okay

Lulu

Liked: Cleanliness, staff & service
Nous avons séjourné 3 nuits dans cet hotel en Mai 2019. Les + : personnel très accueillant. Proximité à tous les lieux d’intérêts de la ville. L'hôtel se trouve dans un quartier vivant & festif. On nous a remis des clefs permettant d'accéder à toute heure à l'hôtel. Les - : Manque d'insonorisation. La fenêtre se ferme à peine... J'ai un sommeil très lourd normalement pourtant je me suis reveillée 6 fois par nuit d'autant plus que le quartier est très vivant la nuit. La chambre est un peu petite la salle de bains aussi mais pour un jeune couple pendant 3 nuits ça le fait quand même.
Stayed 3 nights in May 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
Walls are paper thin. Too noisy. Location is good, staff were friendly, but I wouldn’t stay there again.
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost fine, just the towels that have a bad smell, otherwise everything is fine.
Stayed 8 nights in Jan 2019
Verified review

8/10 Good

IEUDO LACERDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Local excelente

Muito tranquila e segura Pena que a estação do metrô Gran Vía esteja em reforma, mas a estação Tribunales atende bem!
Stayed 6 nights in Jan 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of bars and restaurants closed to the hostel, checked out time a bit early
Stayed 5 nights in Dec 2018
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good basic accommodations in great location

Stayed here for 5 days and would gladly return. The room was basic but clean. Fairly small room but we just needed a place to sleep while exploring the city and enjoying Madrid’s nightlife. The location is the best part right in Chueca. What was even better was that you get your own set of three keys to access the building, the floor, and your room. If you are an independent traveler you will enjoy this aspect especially when returning from a night out and not having to wait on staff to open the building door for you, which is pretty typical for many hostals in Madrid. If this place is available and has the same great price I would book without hesitation.
Stayed 5 nights in Dec 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad-precio

Personal muy agradable. Habitación con buena presencia. Vasos y toallas con marcas de pintalabios.
Stayed 2 nights in Dec 2017
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación del pánico

Instalaciones del hostal tercermundista, donde la relación calidad-precio es totalmente desproporcionada; la recepción está ubicada a unos 300 metros del hostal. En cuanto a la habitación: de dimensiones ridículas para alojar a dos personas; calefacción sólo manejable por los dueños del local y disponible únicamente durante las horas nocturnas; paredes muy sucias, especialmente la zona del cabecero de la cama; puertas muy sucias; falta de limpieza en general; armario de reducidas dimensiones con perchas viejas y rotas, y muy sucio su interior; lámpara de techo recubierta de polvo; cuarto de baño de dimensiones super-reducidas, provisto de bañera sin mampara y con una cortina de plástico muy poco higiénica; ventana muy vieja y no adaptada al clima extremo reinante en Madrid, por lo que no aisla del frío ni del ruido exterior
Stayed 8 nights in Dec 2017
Verified review

6/10 Okay

Mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ottima posizione ma poca pulizia

La scarsa pulizia (copriletto e coperte sporche/bagno poco pulito) è stata compensata dall'ottima posizione (a due passi da Gran Via, Malasaña, Puerta del Sol, Plaza Cibeles). Nonostante non sia presente una reception in struttura il personale a disposizione è disponibile ed efficente.
Stayed 3 nights in Nov 2017