Hyatt Regency Hesperia Madrid

5.0 star property
Luxury hotel with a restaurant connected to the convention center in Madrid

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Photo gallery for Hyatt Regency Hesperia Madrid

Restaurant
Property preview
Sports facility
Suite, 1 King Bed (Regency, with Club Access) | View from room
Exterior
Hyatt Regency Hesperia Madrid, in the city center, offers a refined base for exploring Madrid. Enjoy Michelin-starred Santceloni, a gym, dry cleaning, laundry, free in-room WiFi, and attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Pet friendly
  • Laundry

Room options

Available filters for rooms
Showing 30 of 30 rooms

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite (Regency, with Club Access)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Regency, with Club Access)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed

  • Sleeps 2

Family Suite

  • Sleeps 4

Regency Twin Suite

  • Sleeps 3

Ambassador Suite

  • Sleeps 2

1 King Bed Junior Suite

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 3

Deluxe King Suite

  • Sleeps 3

Room, 1 King Bed (PREMIUM KING BED)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Terrace

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 2 Twin Beds

Presidential Suite (with Club Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 King Bed

Suite (Ambassador, with Club Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

Premium King Room With Terrace

  • Sleeps 2

Premier King Room

  • Sleeps 2

Premium King Room

  • Sleeps 2

Regency King Suite

  • Sleeps 2

2 Twin Beds

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Premium Twin Bed

  • Sleeps 2

Deluxe King Bed With City View

  • Sleeps 2

Deluxe King Room With Terrace

  • Sleeps 2

Regency Executive Suite

  • Sleeps 2

Presidential Suite

  • Sleeps 3

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About the neighborhood

Map
Paseo Castellana 57, Madrid, Madrid, 28046

What's nearby

  • Bernabéu Stadium - 2 min drive - 1.2 miles
  • Gran Via - 5 min drive - 2.3 miles
  • Puerta del Sol - 5 min drive - 2.5 miles
  • Plaza Mayor - 7 min drive - 2.5 miles
  • El Retiro Park - 7 min drive - 3.2 miles

Getting around

  • Gregorio Maranon Station - 1 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Udaipur Indian Cuisine - ‬2 min walk
  • ‪Leña - ‬1 min walk
  • ‪Las Bridas - ‬4 min walk
  • ‪Smoked Room - ‬1 min walk
  • ‪Rio Tormes - ‬4 min walk

About this property

Hyatt Regency Hesperia Madrid

Luxury family-friendly hotel near Bernabéu Stadium
Located close to Gran Via and Puerta del Sol, Hyatt Regency Hesperia Madrid provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), a banquet hall, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 169 rooms offer comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with designer toiletries and bidets
  • 65-inch Smart TVs with premium channels
  • Childcare services, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • 24-hour train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mery Bárbola

Things to do

  • Gym
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 120.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 35 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hesperia Hotel
Hesperia Hotel Madrid
Hesperia Madrid
Madrid Hesperia
Hesperia Madrid Hotel Madrid
Madrid Hesperia Hotel
Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Hotel
Hyatt Regency Hesperia Madrid Madrid
Hesperia Madrid Hotel A Hyatt Affiliate
Hyatt Regency Hesperia Madrid Hotel Madrid

Frequently asked questions

Is Hyatt Regency Hesperia Madrid pet-friendly?

Yes, Hyatt Regency Hesperia Madrid allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Regency Hesperia Madrid?

Self parking is available for EUR 35 per night.

What time is check-in at Hyatt Regency Hesperia Madrid?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Hesperia Madrid?

Check-out is at noon.

Does Hyatt Regency Hesperia Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hyatt Regency Hesperia Madrid located?

This family-friendly Madrid hotel is located near the airport, within 2 mi (3 km) of Bernabéu Stadium, Gran Via, and Prado Museum. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Gregorio Maranon Station is only a 2-minute walk and Ruben Dario Station is 8 minutes.

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Reviews

Hyatt Regency Hesperia Madrid Reviews

9.2

Wonderful

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 477 out of 702 reviews
Rating 8 - Good. 163 out of 702 reviews
Rating 6 - Okay. 46 out of 702 reviews
Rating 4 - Poor. 11 out of 702 reviews
Rating 2 - Terrible. 5 out of 702 reviews

Reviews

10/10 Excellent

ANTONIA SEQUEIRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to locations of our interest.
Stayed 4 nights in Aug 2025

10/10 Excellent

lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Aug 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Clean. Nice staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Recently renovated properly. Quiet rooms. Fabulous breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Bachir

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great location that I always enjoy staying at when I come to Madrid. The staff are always very helpful too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to be close to the Bernabeu. Easily within walking distance to stadium. Metro lines close by to get around the city. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Hina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Nice big room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Madrid. Not very expensive but five stars service.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

We had a great 10 days at this hotel. Even watched two La Liga matches over dinner in the bar. We loved our room and the staff was always cheery and attentive.
Stayed 10 nights in Apr 2024

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent traveler to Madrid this is the best hotel Ive stayed. Very very comfortable and nice decorated. Service is impecable.
Stayed 1 night in Jan 2024

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, amenities
My passport and valuable was stolen from the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

nicolas g

Liked: Staff & service, amenities, property conditions & facilities
Can’t say enough about the amazing staff. Knowledgeable, friendly, professional, helpful, promote safety. Simple the best staff at Hyatt Hesperia in Madrid . We will be back !!
Stayed 8 nights in Aug 2022

8/10 Good

Arie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is wonderful staff are friendly but tend to do too much and thus forgetting to do it. In my case they forgot my wake up call for the day of the flight. I would also recommend to add a label to the door for when you want your room made rather than go to the lobby and ask for them to make the room.
Stayed 4 nights in May 2022

6/10 Okay

leslie

Disliked: Room comfort

Madrid trip

Hotel was nice, but the staff wasn't very friendly or helpful. We had a broken lamp that had to be replaced and the safe wouldn't lock. Asked for an extra coffee cup since there were 2 of us. All requests seemed like a hardship for staff. Very noisy at night from other rooms upstairs and doors banging. Probably won't stay here again. Breakfast was wonderful however.
Stayed 4 nights in Oct 2021

8/10 Good

Dr. Edward

Liked: Cleanliness, staff & service, property conditions & facilities
he good : friendly staff at the front desk, comfortable beds, amazing showers. The "?" : at the entrance you have to drag your suitcases down a great marble staircase, no ramp, no help. The room is nicely appointed if you like the minimalist style, but there is no desk, the TV is hanging on the wall with a narrow shelf under it.. Although I am sure there are better rooms in the hotel, but my room felt like a fancy cell.. dark and depressing with a tiny window in the corner that wouldn't close properly and facing a dinky inner shaft with pipes and hardware exposed. Not so tightly closed window allowed some smells from the laundry to penetrate the room. The attempt to beautify this disastrous view by hanging colored dolls does not work ! At the rate of over $350 (Canadian) a night, I could get a much better room in the area. Two bottles of water in the fridge clearly marked "free for elite members only". Any attempt to turn on the TV failed. Overall, stayed in similar hotels in the area with much larger and comfortable rooms at the same price point. FINALLY : a total NO-NO : cleaning staff entered the room without knocking while I was still there, and way ahead of check-out time The window here cut me off in the middle of a word, it has to be AREA not ARE
Stayed 1 night in Oct 2022

10/10 Excellent

Héctor Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff es muy amable y el hotel está en excelentes condiciones.
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrica y cómodas habitaciones
Stayed 3 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
The hotel staff were great…from the bellhop who first greeted us, to the check in agents and the very helpful concierge. The room was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy cómodo, se come muy bien y el personal muy amable en todas las áreas del hotel. Vine por una estadía larga por problemas de salud y nos hicieron sentir como en casa. La ubicación es perfecta, todo está a la mano, volvería definitivamente
Stayed 9 nights in Jun 2025

10/10 Excellent

MA JESUS

Liked: Cleanliness, amenities, property conditions & facilities
Amables y eficientes
Stayed 1 night in Jun 2025

8/10 Good

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como único apunte dire que la habitación al entrar es poco atractiva, no tiene ningún cuadro ni decoración necesita mejorar la imagen.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

The room was quite small, but otherwise very nice.
Stayed 3 nights in May 2025