See all properties

Hard Rock Hotel Madrid

Property class: 4.5

Choose dates to view prices

Photo gallery for Hard Rock Hotel Madrid

A modern hotel room with a large bed, a bathtub, and a seating area with a view of the city. - Hard Rock Hotel Madrid (Madrid)
Creator video
A spacious hotel lobby with a central spiral light fixture, comfortable seating areas, and a clear view of the upper floors. - Hard Rock Hotel Madrid (Madrid)
A swimming pool with two people floating on inflatable rings. - Hard Rock Hotel Madrid (Madrid)
A modern outdoor seating area with a glass balustrade, potted plants, and a view of the cityscape. - Hard Rock Hotel Madrid (Madrid)
Located close to El Retiro Park and Puerta del Sol, Hard Rock Hotel Madrid provides a poolside bar, a rooftop terrace, and designer stores on site. The on-site restaurant, Sessions, features pool views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic King Room

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Garden View

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Gold Suite with Terrace

A hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV on the wall.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(188 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk, and a view of buildings.

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

A modern hotel room with a large bed, a small table, a chair, and a view of the city through large windows.

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

A modern hotel room with a large bed, a bathtub, a flat-screen TV, and a view of the sunset through the window.

Rock Star Suite

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

A hotel room with a large bed, a TV mounted on the wall, and a red headboard.

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(82 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

A modern hotel room with a large bed, a blue sofa, a small table, and a mirror.

Deluxe Room (Family)

9.2 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

A hotel room with two beds, a shower, a small table, and a chair.

Superior Twin Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a wooden wardrobe, a mirror, and a bathroom with a glass door.

Classic Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Palos de la Frontera neighborhood, Hard Rock Hotel Madrid is connected to a rail/subway station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Guests love the hotel's location for the sightseeing. Visit our Madrid travel guide
Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    1 min walk - 0.1 miles
  • A city street with buildings, cars, and a street lamp.
    Paseo del Prado
    5 min walk - 0.3 miles
  • A large glass conservatory with a pond in front.
    El Retiro Park
    10 min walk - 0.5 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    18 min walk - 1.0 mile
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    18 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station)
    5 min walk
  • Estación del Arte
    5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    22 min drive

Restaurants

  • Sessions
    1 min walk
  • La Canibal
    2 min walk
  • Burger King
    2 min walk
  • Bar Asturias
    4 min walk
  • RT60

Similar properties

A bar area with chairs and a table, overlooking a cityscape with buildings and a dome structure.
Hotel Riu Plaza España
Madrid Centro
  • Pool
  • Free WiFi
  • Restaurant
  • Gym
9.4 out of 10, Exceptional, 5,256 reviews
Hotel Riu Plaza España
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to October 12
Pool access available from 11:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM–7:00 PM. The pool is closed seasonally each year from October 1 to May 17.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 24 lbs per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Check-out is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Palos de la Frontera, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía, El Retiro Park, and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hard Rock Hotel Madrid Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2200 out of 2956 reviews
Rating 8 - Good. 513 out of 2956 reviews
Rating 6 - Okay. 150 out of 2956 reviews
Rating 4 - Poor. 56 out of 2956 reviews
Rating 2 - Terrible. 37 out of 2956 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean cool vibe hotel with a great breakfast!!
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and assisted with directions, taxi, items for room, etc. House keeping was exceptional We will definitely stay there again!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, relaxing stay. Staff is friendly and professional.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and hotel was in a great location.
Stayed 5 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and the location so I’ll happily return when I’m next in Madrid again. The gym is a little small but past that everything else is great.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location and value, nice pool, lovely rooms,
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. Staff was pleasant Food was great and so was the service.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. Great staff throughout. Pool was nice (rather cold though). Rooftop bar was great. Good, tasty food (can’t comment on breakfast options though). My second visit so can’t be bad :-)
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived with a migraine after delayed 10hr flight. Staff were incredibly helpful
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, quite, clean, good location Clean room. Everything was great
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Modern. Very good Breakfast. Nice Gym and outdoor pool. Amazing top roof bar. One of the best hotel I’ve been in Madrid
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff was wonderfully and the hotel was in a great location.i wish the pool was open in the evenings. It would be great to have an after supper swim.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed. Comfortable beds, staff were great, facilities were clean and location was great. I would come back and recommend.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the train station. Easy walk to shopping and food. Very nice room with huge shower.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The room was very clean and comfortable, and the staff was great—friendly, welcoming, and helpful. Breakfast was very good with a nice selection of food. Overall, the hotel was perfect, and we really enjoyed our stay. I would definitely recommend it!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hard Rock Hotel was an excellent place to stay: central, right by the metro, super clean and staff helpful.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, clean room and friendly staff. Breakfast was ok but expected a bit more selection but overall was nice
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really looked forward to the breakfast every morning. The staff couldn't do enough for you. I had an amazing stay and hope to return soon.
Stayed 9 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to train station and all the museums. Very good location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great helpful staff Rooms are big and comfortable. Will stay there again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large rooms. Helpful staff.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and property was very clean/modern.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very helpful staff. Comfortable beds and good sized rooms
Stayed 1 night in Jul 2026