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Hard Rock Hotel Madrid

4.5 star property
Luxury hotel with a rooftop terrace connected to a rail/subway station in Madrid

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Photo gallery for Hard Rock Hotel Madrid

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe
Creator video
Front of property
1 bedroom, down comforters, minibar, in-room safe
Rock Star Suite | Terrace/patio

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, down comforters, minibar, in-room safe

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(146 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Rock Star Suite

Rock Star Suite | 1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | 1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room, City View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

9.6 out of 10
Exceptional
(52 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | 1 bedroom, down comforters, minibar, in-room safe

Deluxe Room (Family)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | 1 bedroom, down comforters, minibar, in-room safe

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Deck/patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Down duvet
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, down comforters, minibar, in-room safe

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room with Garden View

1 bedroom, down comforters, minibar, in-room safe

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Silver Suite

1 bedroom, down comforters, minibar, in-room safe

Silver Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room With City View

1 bedroom, down comforters, minibar, in-room safe

Superior Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic King Room

1 bedroom, down comforters, minibar, in-room safe

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Gold Suite with Terrace

1 bedroom, down comforters, minibar, in-room safe

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Rock Star Suite

1 bedroom, down comforters, minibar, in-room safe

Rock Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room With City View

1 bedroom, down comforters, minibar, in-room safe

Superior King Room With City View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Deluxe

1 bedroom, down comforters, minibar, in-room safe

Family Deluxe

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

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About the neighborhood

Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Prado Museum - 11 min walk - 0.6 miles
  • Puerta del Sol - 16 min walk - 0.9 miles
  • Gran Via - 18 min walk - 1.0 mile
  • El Retiro Park - 19 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Estación del Arte - 5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪La Canibal - ‬2 min walk
  • ‪NuBel - ‬1 min walk
  • ‪Cafeteria Pando - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Taberna Arzabal - ‬4 min walk

About this property

Hard Rock Hotel Madrid

Luxury hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, Hard Rock Hotel Madrid provides a poolside bar, a rooftop terrace, and designer stores on site. The on-site restaurant, Sessions, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), an elevator, and luggage storage
  • A banquet hall, a porter/bellhop, and tour/ticket assistance
  • A gift shop, wedding services, and multilingual staff
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 161 rooms have comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 49-inch Smart TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:30 AM to 8:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:30 AM–8:30 PM. The pool is closed seasonally each year from October 15 to April 30.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 24 lbs per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Check-out is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Arganzuela, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía, Prado Museum, and Plaza de Santa Ana. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

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Hard Rock Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1563 out of 2107 reviews
Rating 8 - Good. 368 out of 2107 reviews
Rating 6 - Okay. 115 out of 2107 reviews
Rating 4 - Poor. 42 out of 2107 reviews
Rating 2 - Terrible. 19 out of 2107 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Helpful staff Great breakfast buffet
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis Felipe Pena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and good hotel. very close to the atocha station .
Stayed 3 nights in Jul 2025

10/10 Excellent

Javon

Liked: Amenities
The hotel staff at this property were very welcoming and accomodating!
Stayed 3 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, great food/dining options
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Excellent stay - wonderful room, staff friendly and helpful, excellent breakfast and bar. Would stay again and highly recommend
Stayed 3 nights in Jun 2025

6/10 Okay

Leora

Liked: Cleanliness, property conditions & facilities
The bed was comfy and room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
The staff was the best ever - great spot so grateful
Stayed 2 nights in Jul 2025

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean, good breakfast, close to Atocha
Stayed 4 nights in Jun 2025

10/10 Excellent

Sorina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how beautiful the hotel was, the amenities & location!! Travelled with a kid, super safe, close to train station, metro & walking distance to center ! Loved it all around!
Stayed 2 nights in Jul 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel near the Atocha station and the major tourist attractions in the city
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for museums and access to Atocha train station. Great bed and room layout. Good place to stay at a reasonable price overall.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Good breakfast, very good quality, stylish hotel, very clean, good location to get to know Madrid
Stayed 5 nights in May 2025

10/10 Excellent

Karelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, all the employees are super friendly, but especially the front desk and the dining room staff. The rooms are super clean and the air conditioning is excellent.
Stayed 6 nights in Jul 2025

10/10 Excellent

Basilio

Liked: Cleanliness, amenities, property conditions & facilities
Location great. Staff very helpful
Stayed 4 nights in Jun 2025

10/10 Excellent

damarys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is spectacular,very close to museums and restaurants,the hotel staff makes you feel like family,highly recommended.
Stayed 10 nights in May 2025

10/10 Excellent

Grako

Liked: Cleanliness, amenities, property conditions & facilities
Good city hotel
Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff and property! Super pet friendly and the AC in the rooms is amazing during crazy hot European summer. We will be back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, amenities, property conditions & facilities
No complaints nice hotel and staff 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great breakfast and great design
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Nice and modern hotel near the Atocha Train Station, and El Retiro Park. Very clean and spaciuos rooms. I would definitely stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. The hotel was very clean. We had a great time!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariza-Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience
Stayed 6 nights in May 2025