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Hard Rock Hotel Madrid

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Rock Star Suite | Down comforters, minibar, in-room safe, desk - Hard Rock Hotel Madrid (Madrid)
Creator video
Rooftop terrace - Hard Rock Hotel Madrid (Madrid)
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas - Hard Rock Hotel Madrid (Madrid)
Reception - Hard Rock Hotel Madrid (Madrid)
Luxury
4.5 star property
9.4

Exceptional

Urban rhythm in Madrid's heart

A vibrant rooftop bar serves craft cocktails against Madrid's sunset skyline. The seasonal outdoor pool offers a refreshing retreat after exploring nearby museums. Guests appreciate the central location, with El Retiro Park and Atocha Station within walking distance.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic King Room

Down comforters, minibar, in-room safe, desk

Classic King Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King Room with Garden View

Down comforters, minibar, in-room safe, desk

Deluxe King Room with Garden View

  • Sleeps 2
  • Free WiFi

View all photos for Gold Suite with Terrace

Down comforters, minibar, in-room safe, desk

Gold Suite with Terrace

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Down comforters, minibar, in-room safe, desk

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(182 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Down comforters, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(16 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace (Gold)

Suite, Terrace (Gold) | Down comforters, minibar, in-room safe, desk

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Rock Star Suite

Rock Star Suite | Down comforters, minibar, in-room safe, desk

Rock Star Suite

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Silver Suite

Down comforters, minibar, in-room safe, desk

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | City view

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(77 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Family)

Deluxe Room (Family) | Down comforters, minibar, in-room safe, desk

Deluxe Room (Family)

9.2 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | Down comforters, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Arganzuela neighborhood, Hard Rock Hotel Madrid is connected to a rail/subway station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium are not to be missed. Guests love the hotel's location for the sightseeing. Visit our Madrid travel guide
Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía
    Museo Nacional Centro de Arte Reina Sofía
    1 min walk - 0.1 miles
  • Madrid, Plaza del Emperador Carlos V
    Plaza del Emperador Carlos V
    3 min walk - 0.2 miles
  • Puerta del Sol
    Puerta del Sol
    16 min walk - 0.9 miles
  • Gran Via
    Gran Via
    18 min walk - 1.0 mile
  • Plaza Mayor
    Plaza Mayor
    19 min walk - 1.0 mile

Getting around

  • Madrid (XOC-Atocha Train Station)
    5 min walk
  • Estación del Arte
    5 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    22 min drive

Restaurants

  • La Canibal
    2 min walk
  • Sessions
    1 min walk
  • Ra-Men Kagura
    4 min walk
  • Burger King
    2 min walk
  • El Jardín de Arzábal
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 24 for adults and EUR 13.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • GMT+1
  • RT60
  • Sessions

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 13.5 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 17 to September 30
Pool access available from 10:30 AM to 8:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hard Rock Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:30 AM–8:30 PM. The pool is closed seasonally each year from October 1 to May 17.

Is Hard Rock Hotel Madrid pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 24 lbs per pet. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hard Rock Hotel Madrid?

Check-out is at noon.

Where is Hard Rock Hotel Madrid located?

Located in Arganzuela, this luxury hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 1 mi (2 km). Estación del Arte is only a 5-minute walk and Lavapies Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hard Rock Hotel Madrid Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 2062 out of 2763 reviews
Rating 8 - Good. 480 out of 2763 reviews
Rating 6 - Okay. 135 out of 2763 reviews
Rating 4 - Poor. 54 out of 2763 reviews
Rating 2 - Terrible. 32 out of 2763 reviews

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel! Great pool area! Wonderful restaurant! Great location! I recommend!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good was great, very great location close to all the action
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent one overnight stay! Beautiful hotel! Beds were so comfortable! Daniel at check in was very friendly and made our arrival pleasant. Thank you Hard Rock Madrid!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were unique and rooftop bar was very cool
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were really friendly and helpful but there could have been more gluten free food options
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard Rock Madrid was located near many cafes and sights. Room were average size and staff was excellent! Food selection was limited, but breakfast had plenty to choose from. Our room by the street was noisy at times, but not too bad at night. Staff were great!
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I’ll say is good specially because of the location. Breakfast buffet needs to have more variety of choices. Cleaning staff are very good.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and good breakfast Easy walk to most everything Great shower
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The breakfast was good. Staff was great. It's also a 10 minute walk from the train station. 5 minute walk from the metro.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Reinaldo Manuel Gonzalez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best option for explore spain. Is in the center of madrid and walk distance to the train station to move to almost all Spain within 3h travel range
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, helpful and professional!!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean room, nice staff and great buffet for breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, great location
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and great location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for art galleries. Excellent staff.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Anne-Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in Madrid… courtesy of the staff and location were excellent.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather Carol

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel and rooms .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay here! The location was perfect, super central for where we needed to be. It’s right across from a museum, with so many delicious restaurants just steps away. The staff was kind and welcoming from the moment we arrived. Our room was very clean and spacious. And it was cleaned daily, which we really appreciated. They also provided complimentary water every day and even gave us a plug adapter when I realized I forgot mine, seriously a lifesaver lol. Another huge plus was finding a room with a king bed, which surprisingly wasn’t easy during our trip. Overall, such a comfortable and convenient stay. Would absolutely stay here again!
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Victoria I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Near the train. Across the Street from Reina Sofia (Art Museum)
Stayed 11 nights in Apr 2026
Verified

10/10 Excellent

Orhan

Liked: Cleanliness, property conditions & facilities
Great value, nice clean rooms, breakfast is great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location. friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Japhet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated in the middle of the best spots in Madrid. Will most definitely stay again, the best staff, great good and excellent location
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden was closed for guests, gym could be better. Particular mention about the Staff, they all were excellent, very helpful and friendly.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly! The room was spacious and the shower was great. The location is excellent.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience near Atocha. Centrally located and with a staff ready to help. The hotel is beautiful and clean. The attention to detail and all the nice perks with your stay really rocked!
Stayed 1 night in Mar 2026