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HA San Mateo Suites

3.0 star property
Hotel in Madrid, a short walk to Paseo de la Castellana

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Photo gallery for HA San Mateo Suites

Espresso maker
Front of property
Reception
Front of property
Minibar, desk, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Minibar, desk, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Private bathroom
Espresso maker
Minibar
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Private bathroom
Espresso maker
Minibar
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Minibar, desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Private bathroom
Espresso maker
Minibar
Wardrobe or closet
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 10 min walk - 0.6 miles
  • Puerta del Sol - 15 min walk - 0.8 miles
  • Prado Museum - 4 min drive - 1.8 miles
  • El Retiro Park - 6 min drive - 2.7 miles
  • Plaza Mayor - 7 min drive - 2.9 miles

Getting around

  • Alonso Martinez Station - 4 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ā€ŖVilla Capri - ā€¬2 min walk
  • ā€ŖHonest Greens Hortaleza - ā€¬2 min walk
  • ā€ŖTeatro BarcelĆ³ - ā€¬3 min walk
  • ā€ŖLa Santa - ā€¬2 min walk
  • ā€ŖOsom - ā€¬2 min walk

About this property

HA San Mateo Suites

Hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, HA San Mateo Suites has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at HA San Mateo Suites offer comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, heating, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 9:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

Is HA San Mateo Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at HA San Mateo Suites?

HA San Mateo Suites doesn't offer parking.

What time is check-in at HA San Mateo Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at HA San Mateo Suites?

Check-out is at 11:00 AM.

Where is HA San Mateo Suites located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Chueca and Paseo de la Castellana. Gran Via and Plaza de EspaƱa - Princesa are also within 15 minutes. Alonso Martinez Station and Tribunal Station are within a 5-minute walk.

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HA San Mateo Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 65 out of 192 reviews
Rating 8 - Good. 79 out of 192 reviews
Rating 6 - Okay. 27 out of 192 reviews
Rating 4 - Poor. 12 out of 192 reviews
Rating 2 - Terrible. 9 out of 192 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so donā€™t plan on sleeping in because youā€™ll most definitely be woken up by everything going on outside your door.
Stayed 2 nights in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Rrr
Stayed 5 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable stay, staff soo kind and helpful. definitely recommended
Stayed 2 nights in Dec 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is really clean, staff is friendly and itā€™s super close to La gran via!
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Jaime

Just great

Was great and the people very friendly.
Stayed 4 nights in Nov 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay thanks!
Stayed 1 night in Apr 2024

6/10 Okay

Naziha

Liked: Cleanliness, staff & service
Exellent location!!
Stayed 5 nights in Feb 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. I would stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great deal, fantastic location
Stayed 3 nights in Nov 2023

6/10 Okay

Amina

Liked: Cleanliness
Really nice location. The room was clean but very small and the beds werenā€™t comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

glo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can walk to Gran Via and touristic areas
Stayed 3 nights in Jul 2024

10/10 Excellent

Le Anrei Conrado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Stayed 3 nights in Jul 2024

8/10 Good

Olvido

Liked: Cleanliness, property conditions & facilities
Nice, central and quiet
Stayed 3 nights in Mar 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 5 nights in Oct 2023

8/10 Good

James John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to various attractions, museums, parks around Madrid. Easy access.
Stayed 4 nights in Jul 2024

8/10 Good

Valtteri

Liked: Cleanliness, staff & service, room comfort

Great value

This 1-person room was cheap and at the best location = great value, if you do not plan to spend a lot of time in the room. You can walk anywhere in the center from here, but also really easily take the metro to go further (incl. to Barajas Airport). Room itself was really basic, but everything worked, including self-check-in around at 9:30 PM. Some things to consider: -The noises of other rooms can be heard pretty well. Didn't bother me, but there is always a risk of a noisy neighbor :) -WC of this 1-person room doesn't have a door, it's in the same space with the bed.
Stayed 5 nights in Feb 2025

8/10 Good

Rudy

For the price you get a clean room shower and all the noise around. This is a place to rest and go.
Stayed 3 nights in Sep 2023

10/10 Excellent

Philmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
Stayed 7 nights in Jul 2024

10/10 Excellent

Oralia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's safe, clean, quiet! I loved the area , I saw childrens going to school , a supermarket nearby, everyone was friendly when I was asking for directions . You feel at home!
Stayed 4 nights in Oct 2023

8/10 Good

Jhoanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple and small rooms, but in the great area of restaurants, shops and close to the metro. Very walkable and we felt safe everywhere. This is a no-frills place, but we slept well and thats what we needed. Thank you
Stayed 3 nights in Nov 2023